PaperCut Release Notes
Last updated: Feb 28, 2026
PaperCut Products
All PaperCut Release Notes (50)
- Feb 10, 2026
- Date parsed from source:Feb 10, 2026
- First seen by Releasebot:Feb 28, 2026
25.0.8
PaperCut MF 25 lands with major upgrades including new cloud security checks, enhanced admin controls, and smarter scan to cloud features. It adds subscription labeling, better job filtering, and broad fixes across devices and the admin UX for a smoother, more secure workflow.
Important upgrade information
Version 25 includes significant updates, which may introduce breaking changes, new internet connection requirements, and mandatory updates for some optional components.Upgrading from version 24.x? Please review Important points to know about PaperCut MF version 25Upgrading from version 23.x or older? In addition to the above, you must also review Important points to know about PaperCut MF version 24
Enhancements
- Scan to Cloud Security (OneDrive for Business): Added a security enhancement that requires the user's Microsoft account to match their primary email address registered in PaperCut MF when scanning to cloud for OneDrive. This prevents documents from being scanned to unauthorized personal accounts. See here for more information. [PO-3195]
- Integrated Scanning: Added a default Recipient Name option for Scan to Fax. This ensures the field is automatically populated for manual faxes or address book contacts missing a recipient name. (Not currently supported on Ricoh, Kyocera, or Lexmark). [PO-3809]
- Subscription Management: Added the ability to assign custom Friendly Labels to individual subscriptions on the About > Registration page. System Administrators and Reseller Partners can now differentiate between multiple subscriptions (e.g., labelling one as "Main Office" and another as "Ricoh Fleet"). [PO-3820]
- Admin rights: Added the ability to restrict admin access to the About > Registration page. Please note that you may need to adjust your admin user or admin group access rights to ensure admins can continue to access this page. See PO-3252 for more information. [PO-3252]
- Job Logs and Reporting: Added the ability to filter on Mobility Print jobs within the Job Log and various Reports. Additionally, the Google Cloud Print option to filter has been removed following the global retirement of that service. [PO-317, PO-3869, PO-3888]
- Admin Interface: In the Printers > Printer List and Devices > Device List sections, the physical identifier (IP address or hostname) is now a clickable link. [PO-3138]
Fixes
- Fixed an issue in the admin interface where the confirmation prompt for resetting cloud storage tokens displayed confusing instructions. The prompt now aligns correctly with the browser's OK and Cancel buttons. [PO-3857]
- Fixed an issue on the Registration page where perpetual promotions (like Pioneer or Trailblazer) incorrectly displayed a far-future expiration date. These now display as 'N/A' to clearly indicate they do not expire. [PO-3897]
- Fixed an issue in the Application logs where an error 'Network Payment API not enabled' was incorrectly recorded. [PO-2482]
- Fixed an issue where bulk updates to users or printers (such as revoking Scan to Cloud tokens) could result in duplicate entries appearing in the Audit Log. [PO-3812]
- Fixed an issue where some images and icons across the admin and user interfaces lacked alternative text (alt-text). This ensures a better experience for users who rely on screen readers as part of our ongoing commitment to accessibility. [PO-3808]
- Fixed an issue during the initial setup process where selecting 'English (world)' as the server location caused an error. See known issue PO-3804 for more information. [PO-3804]
- Fixed an issue where the Add Credit page was missing for TouchNet users after upgrading to v25.0. [PO-3795]
- Fixed a security-related issue on the User/Group Sync page. [PO-3742]
- Fixed an issue in the new responsive user interface where filter toggle buttons (such as those in Transaction History or Recent Print Jobs) would not clear active filters. See known issue PO-3028 for more information. [PO-3028]
- Fixed an issue where the Windows local client installer incorrectly displayed PaperCut MF branding when being installed from a PaperCut NG server. [PO-1401]
- Fixed an issue where users printing from devices without a native client (such as Chromebooks) were not prompted to select a shared account. Previously, print jobs would time out. This fix restores the expected 'File > Print' workflow for Mobility Print and the PaperCut Chrome Extension. [PO-3794]
- Fixed an issue that caused the PaperCut admin interface About > Registration page to load slowly. [PO-3928]
- Fixed an issue where users were overcharged when a multi-copy, duplex print job was cancelled mid-way through printing on devices using Hardware Page Check. [PO-3843]
- New payment gateway version available. For more information, see Payment Gateway Module Release history. [PO-2482, PO-3795]
Copier / Device Integration
- Canon ALP: Updated the README documentation to clarify that the Canon ALP Installer, used for fleet-wide deployment, must be obtained directly from your Canon partner. [CDSS-6461]
- Canon Gen3 1.3.3*: Fixed an issue where some devices would fail to connect to the PaperCut Application Server if TLS 1.3 was unavailable. The embedded browser now automatically falls back to compatible TLS versions (e.g. TLS 1.2). [CDSS-2566]
- Added support for automatic certificate acceptance. When using a valid server certificate issued by a trusted Root Certificate Authority (CA), manual administrator approval is no longer required at the device. [CDSS-5961]
- Fixed an issue that caused incorrect reporting of the ledger paper size on Canon Devices. [CDSS-6024]
- Lexmark (eSF), Sharp eSF, Toshiba eSF, Fujifilm eSF, and Xerox eSF devices (FLS 3.1.18)*: Fixed an issue where the "Mask identity number" setting was not applied when users entered their ID via the on-screen numeric keypad. [CDSS-6479, CDSS-6351]
- Kyocera 3.3.5*: Fixed an issue where the app sometimes locked up after a failed integrated scan job. [CDSS-6371]
- Fixed an issue on Japanese language devices where the onscreen keyboard did not default to the standard alphanumeric (ASCII) character set on login screens. [CDSS-5868]
- Konica Minolta: Fixed an issue where the Integrated Scanning button in the native Device Functions menu was incorrectly labeled as DEFAULT. The button now correctly displays Scan by default or follows the custom label defined in a new configuration key available in the embedded manual. [CDSS-6404]
- Fixed an issue where the 'Unlicensed' mode message was not appearing on the device login screen. Additionally, System Administrators can now set a custom login message for these devices using a configuration key. [CDSS-6349]
- Sharp OSA N2: Fixed an issue where temporary files were not being automatically deleted from the server after a scan was completed. [PO-3892]
- Print Provider Fixed an issue on macOS Tahoe 26.2 where print jobs were not tracked or processed correctly. See known issue PIE-971 for more information. [PIE-971]
- Fixed an issue on macOS Tahoe 26.2 where print archiving did not work correctly. See known issue PIE-979 for more information. [PIE-979]
Other notes
- Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
- This version contains a database upgrade.
- Nov 25, 2025
- Date parsed from source:Nov 25, 2025
- First seen by Releasebot:Feb 28, 2026
25.0.6
PaperCut MF version 25 launches with major upgrades, security controls, and broader device integrations. Expect revocable and bulk Scan to Cloud tokens, a new eCorporate fax connector, enhanced printer access APIs, and notable fixes plus security hardening across the platform.
Important upgrade information
Version 25 includes significant updates, which may introduce breaking changes, new internet connection requirements, and mandatory updates for some optional components.Upgrading from version 24.x? Please review Important points to know about PaperCut MF version 25Upgrading from version 23.x or older? In addition to the above, you must also review Important points to know about PaperCut MF version 24
Enhancements
- Revoking user authorization for Scan to Cloud: System Administrators can now revoke a user's existing Cloud Storage authorization tokens directly from the admin interface. This provides a critical security control, allowing admins to quickly revoke access for off-boarded users or allow users to re-authorize another account. [PO-3443]
- Revoking bulk authorization for Scan to Cloud: System Administrators can now use a bulk operation to instantly revoke all Scan to Cloud authorization tokens for a pre-defined user group or a specific list of users. [PO-3195]
- New Fax Connector: eCorporate (Consensus): Added a new Advanced Fax Connector for eCorporate (Consensus) , a leading secure cloud fax provider. This integration is critical for supporting organizations in the healthcare sector. [PO-2986]
- Printer access control API enhancement: Enhanced control over the Only apply filters to restricted users setting for printer access groups. This provides greater flexibility and automation for System Administrators managing complex group access rules, especially when integrating with external user management systems. [PO-3721]
Fixes
Fixed an issue where watermarked print jobs (using the default string that includes date/time) would fail to print on some devices that use a PCL driver. [PO-3778]
Fixed an issue that could cause the Options > Notifications page to crash if the internal low-toner notification settings data became corrupted or contained unexpected values, ensuring the page loads reliably. [PO-3771]
Fixed an issue that could prevent access to the PaperCut admin web interface via a DNS hostname and non-standard HTTPS port (9192), resulting in an HTTP ERROR 500. See known issue PO-3781 for more information.
Fixed an issue where manual user account balance adjustments made through the Account Details section were not displayed in the user's Transaction History tab, leading to incomplete auditing records. [PO-3718]
Improved performance when using username aliasing. [PO-3709, PO-3722]
Fixed an issue with Card Association User Notification that caused email formatting to be lost. See known issue PO-3662 for more information.
Improved reliability when using data integrations to export usage data. [PO-3634]
Copier / Device Integration
- Canon: Updated the EMEA LAN code to fix an issue that caused a setup problem with the Canon embedded application for the EMEA region. [CDSS-6295]
- Fujifilm: Performance improvements for device soap message logging. [CDSS-5383]
- Fixed an issue that could lead to high CPU and memory utilization on the Application Server due to excessive logging from devices. [CDSS-5383, CDSS-6108]
- HP Jedi: Fixed an issue that caused devices to not initialize upon installation of the HP FutureSmart embedded. [CDSS-6124]
- Lexmark (eSF), Sharp eSF, Toshiba eSF, Fujifilm eSF, and Xerox eSF devices v3.1.17*: Fixed an issue where some integrated scan job settings (such as Background Removal and Colour Temperature) defaulted to neutral values instead of those configured on the device's settings. Device-configured defaults can still be used with a configuration key. See the embedded manual for more information. [CDSS-6022, CDSS-5990]
- Added support for the eSF Common Library Updater (CLU) introduced in firmware FW25 (xxxxx.250.xxx). Before updating a device to FW25, this version must be installed. [CDSS-6060]
- When ESF devices communicate with the PaperCut MF Application Server, they now use the server's Fully Qualified Domain Name (FQDN). This improves consistency and compatibility with environments that rely on SSL certificates or DNS-based routing. [CDSS-5962]
- Ricoh v3.2.13*: Fixed an issue that stopped users with certain characters in their usernames from accessing Ricoh device functions. [CDSS-6039]
- Sharp: Added a specific Sharp OSA n2 SFP (Single Function Printer) device type (Devices > Create Device) that utilises the Sharp SFP license entitlement. [CDSS-6044]
Print Provider
- Fixed an issue that prevented toner level monitoring and device status updates from working correctly when using SNMPv3 and SHA1 and MD5 authentication protocols. See known issue PIE-958 for more information.
- Fixed an issue that caused the hardware page count on Windows to not work correctly when job IDs are suffixed with a UUID. See known issue PIE-961 for more information.
Security
- Updated sanitization methods to improve security of product. [PO-3743]
Other notes
Devices marked with * require installing an updated version of the embedded software to access new features and fixes. This version does not contain a database upgrade.
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- Oct 28, 2025
- Date parsed from source:Oct 28, 2025
- First seen by Releasebot:Feb 28, 2026
25.0.5
PaperCut MF Version 25 brings bold upgrades with a new Web Services API method, broad device and printer enhancements, and a raft of fixes across scanning and logins. Expect breaking change details and mandatory component updates as part of this release.
Important upgrade information
Version 25 includes significant updates, which may introduce breaking changes, new internet connection requirements, and mandatory updates for some optional components.Upgrading from version 24.x? Please review Important points to know about PaperCut MF version 25Upgrading from version 23.x or older? In addition to the above, you must also review Important points to know about PaperCut MF version 24
Enhancements
- Added the listPrinterAccessGroups method to the Web Services API . This new method allows administrators to programmatically retrieve a list of all user groups that have access to a specific printer. [PO-1505]
Fixes
- Fixed an issue that caused some sites upgrading from version 23 to experience an Application Server crash due to an Unknown external device type error during entitlement sync. See known issue PO-3727 for more information.
- Fixed an issue where the list of JPEG files that is produced via Integrated Scanning did not pad the file name with leading zeros (for example, saving as "_1.jpg" instead of "_001.jpg"). [PO-3011]
- Fixed an issue where the linked print queues for a Direct Print Monitor printer were not displayed under Printers > PRINTERNAME > Queues. See known issue PO-3694 for more information.
- Fixed an issue where some Konica Minolta device integrations would fail when the server's region was set to Arabic (Saudi Arabia). [PO-3663]
- Fixed an issue that caused Integrated Scanning to fail for PDFs that required automatic rotation. This problem occurred when the system attempted to rotate a PDF, which resulted in a scan job failing to complete. See known issue PO-3654 for more information.
- Fixed an issue where the About > Registration page loaded slowly or failed to load in environments with a large number of registered devices. See known issue PO-3603 for more information.
- Fixed an issue where using a variable like [field] in a Scan to Folder path with a CSV data source would fail because a specific column wasn't referenced (for example, [field.1]). The system now correctly defaults to using the value from the first column, preventing the job from failing. [PO-3499]
- Fixed an issue where recently used accounts were not sorted at the top of the account list on some devices connected to a Site Server. This fix ensures that the most recently used accounts are easily accessible, saving users from having to manually search for them. [PO-3415]
- Fixed an issue that prevented the Environment Dashboard from loading. See known issue PO-3707 for more information.
- Fixed an issue where the "Get Started" button on Sharp OSA devices wasn't visible when the login language was set to Hungarian. The button container now scrolls automatically to ensure the button is visible. [PO-3680]
- Fixed an issue with Integrated Scanning's 'Scan to Folder' and 'Archived Scans' features, where slashes in file names would cause save errors. [PO-3403]
Copier / Device Integration Enhancements
New PaperCut MF "Canon ALP" embedded application will support the following range of Canon MFPs and Printers:
Multifunctional Devices:
i-SENSYS X (imageCLASS X) C1333i Series: C1333i and C1333iF
i-SENSYS X (imageCLASS X) 1440i Series: 1440i and 1440iF
imageRUNNER 1643 II Series: 1643i II and 1643iF II
imageFORCE C1333 Series: C1333 and C1333F (successor of i-SENSYS X C1333i Series)
imageFORCE 1440 Series: 1440 and 1440F (successor of i-SENSYS X 1440i Series)
Single Function Printers:
i-SENSYS X (imageCLASS X) C1333P
i-SENSYS X (imageCLASS X) 1440P
imageFORCE C1333P (successor of i-SENSYS X C1333P)
imageFORCE 1440P (successor of i-SENSYS X 1440P)Other notes
Devices marked with * require installing an updated version of the embedded software to access new features and fixes. This version does not contain a database upgrade.
Original source Report a problem - Oct 13, 2025
- Date parsed from source:Oct 13, 2025
- First seen by Releasebot:Feb 28, 2026
25.0.4
PaperCut MF 25 unveils major upgrades with new unlicensed device modes, enhanced Document Processing, faster reports, and broader device customization across popular brands. It also brings stability fixes and performance gains for printing, scanning, and integrations, signaling a solid product release.
Important upgrade information
Version 25 includes significant updates, which may introduce breaking changes, new internet connection requirements, and mandatory updates for some optional components.Upgrading from version 24.x? Please review Important points to know about PaperCut MF version 25Upgrading from version 23.x or older? In addition to the above, you must also review Important points to know about PaperCut MF version 24
Upgrading from version 24.x?
Please review Important points to know about PaperCut MF version 25
Upgrading from version 23.x or older?
In addition to the above, you must also review Important points to know about PaperCut MF version 24
Enhancements
- Device Expiry: For unlicensed devices , we've improved the behavior to allow continued access to the device's native functionality. Previously, an unlicensed device would prevent any login. Now, users can log in to the device for native features, but cannot access PaperCut-specific functions like Print Release and Integrated Scanning. [PO-3577]
- Administrators can now create new embedded devices even when an entitlement is not available. These devices will operate in an 'Unlicensed Mode', which still allows for the use of native device functionality. However, PaperCut-specific features such as Print Release, Integrated Scanning, and Card Self-Association will not be available in this mode. [PO-3608]
- Document Processing: Document Processing settings section, under Options > Capture. A new banner has been added to remind administrators that to make Document Processing scan actions visible on devices, they must also enable 'Enable Document Processing Scan Actions' on each device's individual settings page. [PO-3423]
- When creating a scan action, if the required self-hosted Document Processing setup is incomplete, a new warning message is displayed. [PO-3421]
- Improved Document Processing system reliability and recovery. [PO-3590]
- Reporting: Significantly improved the performance of several built-in reports, including the 'User - Shared Account Usage' and 'Department Usage' reports. When you use complex filtering options, these reports now load much faster. [PO-3160]
- Web Print: For Windows now runs on a 64-bit architecture, which significantly improves rendering performance and reduces processing time. In addition, new checks have been implemented to ensure that password-protected or encrypted documents and those with printing restrictions are identified and blocked, preventing failed print jobs. [PIE-935]
Fixes
- Fixed an issue where the 'Device Details' page and other scan-related features would fail to load if the system.scan.ocr.mode advanced configuration key had an invalid or blank value. [PO-3560]
- Fixed an issue where the installation package for our Payment Gateway was updated to use a generic PaperCut logo, ensuring consistency across both PaperCut NG and PaperCut MF. [PO-3534]
- Fixed an issue where temporary scan job data was not automatically cleaned up from the mapdb database on the filesystem. Note: Any in-progress or pending scan jobs will be removed with this update. [PO-3527, PO-3509]
- Fixed an issue where disabling a device with Document Processing enabled would not release the license entitlement. [PO-3327]
- Fixed an issue where administrators with printer group restrictions could not access the 'Jobs Pending Release' page or the direct job release page. See known issue PO-3648 for more information.
- Fixed an issue that caused an error page to display when filtering the Printers or Devices pages in the Admin console by Alternative ID Number. See known issue PO-3690 for more information. Note: The fix is included in the updated build 74323 and onwards.
- Fixed an issue where attempting to upload a Not-For-Resale (NFR) or Trial license could fail and display an 'Unable to resolve expression' error. See known issue PO-3679 for more information. Note: The fix is included in the updated build 74323 and onwards.
- Fixed an issue in the installer where an existing license file could sometimes cause a 'JRE file not found' error during an upgrade. See known issue PO-3701 for more information. Note: The fix is included in the updated build 74376.
Copier / Device Integration Enhancements
- Device Customization: System Administrators can now customize the labels for Access Device and Scan that appear on the Home screen of the following MFD brands. Please see the embedded manuals for the configuration keys. [CDSS-3299]: Canon (MEAP) Fujifilm Fujixerox AIP 5.0+ HP OXP KM 3.1+ and 4.0+ Sharp HTML Osa Browser N2+ Toshiba V3 Xerox EIP 1.5+
- Fixes
- Fixed an issue that caused an error message to appear on a device when a scan action was configured with an unsupported paper size. [CDSS-5809]
- HP OXP: Fixed an issue on 4.3-inch screens where the Home button on the device's screen was unresponsive or difficult to press. The button is now correctly sized and positioned to ensure it is always responsive. [CDSS-5834]
- Konica Minolta: Fixed an issue where using card-swipe on some devices caused the login attempt to be logged twice in the Application Log. [CDSS-3483]
- Fixed an issue on some devices where an 'authentication failure' message displayed incorrectly during a user's login attempt. [CDSS-5661]
Print / Provider Enhancements
- Print Provider
- Improved SNMP monitoring for the HP Color LaserJet Pro MFP 4303 series. PaperCut now reliably reads the device's serial number and toner levels. [PIE-782]
- Fixed an issue where PaperCut would not correctly report when a large-capacity paper tray was empty on some devices. [PIE-900]
- Universal Print Connector: Bundled the latest Universal Print Connector v2024-08-07-1452. For more information, see Universal Print Connector release notes . [PIE-799]
- The PaperCut installer now automatically adds a firewall exception for outgoing port 9151. [PIE-943]
- Fixed a daily maintenance task check issue that caused a 'No toner information received' message to be displayed on the PaperCut Admin interface page. Toner levels are now correctly checked and displayed. [PIE-931]
- Email to Print: Improved debug logging to help administrators diagnose and troubleshoot potential performance issues with Email to Print jobs. [PIE-924]
- The default Print Provider configuration has been updated to ensure job identifiers are unique across all installations. This change significantly simplifies the setup and maintenance of environments that utilize load balancers between Print Providers and the Application Server. [PIE-789]
- Fixed an issue where the Print Archiving feature would fail to generate the job image (PNG) when using the Fuji ApeosPort-V C3376 PCL 6 driver on Windows, specifically when the print job's media source was set to Tray 1. [PIE-682]
- Fixed an issue where print jobs submitted from Google Chrome browser on macOS using the Sharp PostScript printer driver could fail grayscale conversion. [PIE-919]
- Fixed an issue on Linux and Mac where print jobs could sometimes remain stuck in the queue, even after the underlying CUPS printing component failed . [PIE-926]
- Fixed an issue affecting PDL Transform scripts where a specific string format (containing a number followed immediately by text) was incorrectly interpreted during processing. This parsing error would cause the entire PDL transform to fail when applied to a print job. [PIE-933]
- Fixed an issue where the Print Provider would incorrectly monitor the output of the PowerPDF virtual printer driver. PaperCut will now correctly ignore this driver. [PIE-942]
Other notes
- Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
- This version does not contain a database upgrade.
- Oct 3, 2025
- Date parsed from source:Oct 3, 2025
- First seen by Releasebot:Feb 28, 2026
25.0.3
PaperCut MF Version 25 introduces a major upgrade with new internet requirements and mandatory updates, plus extensive fixes and device integration improvements. The notes cover upgrade paths and potential breaking changes.
Important upgrade information
Version 25 includes significant updates, which may introduce breaking changes, new internet connection requirements, and mandatory updates for some optional components.Upgrading from version 24.x? Please review Important points to know about PaperCut MF version 25Upgrading from version 23.x or older? In addition to the above, you must also review Important points to know about PaperCut MF version 24
Fixes
- Fixed an issue where the sync process would stop unexpectedly if a user was removed from the sync source (e.g., Active Directory, LDAP). The sync will now complete successfully under these conditions. See known issue PO-3583 for more information. [PO-3583]
- Fixed an issue where the Application Server may use excessive memory when encountering rare error-states. [PO-3584]
- Fixed an issue that can cause high CPU usage on the application server (or database server when using an external database) when loading pages within the admin interface or when users access the end user web pages. See known issue PO-3590 for more information. [PO-3590]
- Fixed an issue that can cause the UI to be slow or in some cases hang when an admin edits print job details or views the transaction history. See known issue PO-3605 for more information. [PO-3605]
- Fixed an issue where the "Your license or subscription has expired" message in the admin interface would not be displayed correctly. [PO-3556]
- Fixed an issue where the Vietnamese currency (Dong) symbol does not appear correctly in PDF reports. See known issue PO-3558 for more information. [PO-3543]
- Fixed an issue where the Print Archiving previews are not available if the admin interface display is set to Arabic. See known issue PO-3558 for more information. [PO-3542]
- Fixed an issue where the PaperCut Client could cause excessive CPU usage on the Application Server by repeatedly making unnecessary requests. See known issue PO-3614 for more information. Note: The fix is included in the updated build 74297.
Copier / Device Integration
- All: Fixed an issue where the Hebrew language gets unselected from the device details page, after upgrading to version 25. [PO-3553]
- Fixed an issue where selecting the Hebrew language causes the device to become unresponsive. See known issue PO-3550 for more information. [PO-3550]
- Fixed an issue where the device login may show an error message when selecting a different language. See known issue PO-3552 for more information. [PO-3552]
- Xerox EIP 1.5+ : Fixed an issue where SNMP v3 using SHA-1 would not work. [CDSS-5857]
Other notes
Devices marked with * require installing an updated version of the embedded software to access new features and fixes. This version does not contain a database upgrade.
Original source Report a problem - Aug 12, 2025
- Date parsed from source:Aug 12, 2025
- First seen by Releasebot:Feb 28, 2026
25.0.2
PaperCut MF 25.0.2 launches with Advanced Scanning to capture metadata at the MFD, richer metadata fields and mandatory upgrade notes. It also brings core security upgrades, ZGC garbage collection, currency formatting improvements, driver visibility and resilience fixes as it rolls out.
PaperCut MF 25.0.2 is Here!
We're excited to announce that PaperCut MF version 25.0.2 has been released. This update will be rolled out gradually to all customers over the next few weeks. You can check for availability directly within the admin interface using the Check for updates feature (through About > Version info).
Important upgrade information:
Version 25 includes significant updates, which may introduce breaking changes, new internet connection requirements, and mandatory updates for some optional components.Upgrading from version 24.x? Please review Important points to know about PaperCut MF version 25Upgrading from version 23.x or older? In addition to the above, you must also review Important points to know about PaperCut MF version 24Need immediate access? Please contact your Authorized Partner for assistance.
Latest PaperCut components required for version 25:
- Job Ticketing customers: Before upgrading to v25, ensure you are running Job Ticketing server version 1.0.3127 or later. Refer to the update instructions or for more information see Are you using Job Ticketing? . [PO-3039]
- Payment Gateways customers: After upgrading to v25, ensure the Payment Gateways are updated to the latest versions. This ensures continued compatibility and access to the latest features. Refer to the update instructions or for more information see Are you using a payment gateway? . [PO-3251]
New Features
- Advanced Scanning Allows sysadmins to collect controlled and validated metadata directly at the MFD. This new capability significantly enhances workflow automation for document classification, routing, archiving, and integration with other business systems.
- Please note: Deploying Advanced Scan Actions requires specific entitlements in your PaperCut MF license or subscription. For more details, contact your PaperCut Reseller.
- Capture Detailed Information at the MFD: This new feature significantly enhances the data collection capabilities of Integrated Scanning. It allows System Administrators to configure highly customizable metadata fields directly at the MFD. This enables more granular and accurate categorization of scanned documents, improving organization and searchability for users, and providing sysadmins with greater control over data capture workflows.
- New field types: For comprehensive data capture at the device, including:
- Text and numeric input fields: For free-form text and numeric entry. Includes regular expression validation for text fields.
- List box dropdown: For pre-defined selections. Enables standardized data input.
- CSV data source lookup: Allows sysadmins to populate dropdown lists from external CSV files dynamically. Ideal for integrating with existing business data such as customer lists, project codes, cost centers, or client IDs.
- MF address book user lookup: Allows users to search and select other PaperCut users directly from the directory at the MFD. Simplifies workflows for tasks like direct email or scanning to another user's home folder. [PO-119]
- Set mandatory fields: Administrators can define whether each metadata field is optional or mandatory for end-users.
- Advanced Scan to Fax: Support for Linux environments: Added Advanced Scan to Fax for PaperCut MF installations on Linux servers. This allows Linux customers to configure and utilize API-based Advanced Scan to Fax actions in Linux-based deployments. [PO-2997]
Core infrastructure and security uplift
Security: PaperCut NG/MF version 25 includes significant upgrades of several third-party dependencies, core dependencies and other improvements. [PO-2624, PO-2613, PO-803, PO-2800, PO-2802]
New ZGC Garbage Collector: PaperCut NG/MF now utilizes the Z Garbage Collector (ZGC). This advanced garbage collector significantly reduces application pause times, even with very large memory heaps, leading to more consistent and responsive performance for your PaperCut environment. [PO-3250, PO-3454]
Improved the display of currency signs and formatting for various regions. [PO-3520]
Database driver management
- Better visibility and alerts: The 'About' tab in the Admin Interface now displays database and driver versions to help with troubleshooting. Also includes in-product alerts for outdated driver detection. [PO-3092, PO-3089]
- Controlled updates: Updating to newer, endorsed drivers is a deliberate, manual step. This puts you in full control, especially for complex database setups. For all new v25 installs you'll find these endorsed drivers packaged in [install dir]/repository/database-drivers/. [PO-2979]
Fixes
- Fixed an issue where users with Azure AD accounts and Multi-Factor Authentication (MFA) enabled experienced a login loop and couldn't log in to Mobile Release. [PO-3325]
- Fixed an issue where external databases drivers were overwritten on upgrades. When upgrading to v25, existing database drivers are now persistent because they are moved to the new [install dir]/server/lib-ext/ location. [PO-3004, PO-3088, PO-2413]
- Fixed an issue in environments with a large number of users, where the Application Server could use excessive memory when performing entitlements checks. [PO-3609]
- Fixed an issue when using Integrated scanning with OCR, where cloud scan jobs could be incorrectly cancelled due to the max job size being exceeded prior to compression. Scan job sizes are now always calculated after compression. [CEDU-1900]
Copier / Device Integration Enhancements
Lexmark (eSF), Sharp eSF, Toshiba eSF, Fujifilm eSF, and Xerox eSF devices: v3.1.15* These MFDs now support Advanced Scan to Fax. This enables Scan Actions to be configured for fax submissions, leveraging our supported fax API integrations like RightFax, XM Fax, Retarus, Concord, eGoldFax, or GoFax. [CDSS-276]
Integrated Scan actions now automatically detect page sizes. This enhancement supports scanning documents with mixed paper sizes, streamlining the scanning workflow and improving accuracy for System Administrators. [CDSS-4366]
Fixes
- Lexmark: Allow users to scan simplex jobs on the flatbed even if the "duplex" option has been selected. Previously, an error prompt would force the user to load paper into the document feeder. [CDSS-3323]
- Fixed an issue that caused a generic invalid authentication error to be displayed when a user attempted to associate a card using Multi-Factor Authentication (MFA). A more appropriate and helpful message is now displayed. [CDSS-4653]
- Added a new configuration key, ext-device.andlt;oem>.id.number-pad. This key allows administrators to choose whether a numeric keypad or a standard keyboard is displayed on the device for users to enter their ID number. The default setting is N, which uses a standard keyboard. [CDSS-4689]
- Fixed an issue where text on the 'Account Confirmation' page could be cut off or run off the touchscreen. [CDSS-2387]
- Ricoh: The Remote Operation Console (ROC), used for deploying PaperCut MF embedded applications to Ricoh devices, has been updated to version 3.8.9. This improves the reliability and functionality of remotely installing PaperCut MF embedded applications on Ricoh devices. [CDSS-5061, CDSS-4711]
- Fujifilm: Fixed an issue where job tracking on the device failed after enabling ‘Notify Job Completion by Email' on the MFD for native faxes. [CDSS-5635]
- Konica Minolta: Now supports Advanced Scan to Fax. This enables Scan Actions to be configured for fax submissions, leveraging our supported fax API integrations like RightFax, XM Fax, Retarus, Concord, eGoldFax, or GoFax. [CDSS-5292]
Print Provider
- Fixed an issue on Windows where print jobs that were redirected to a different printer were incorrectly recounted, potentially leading to double charges for users. This occurred when the system language was set to Japanese, Brazilian Portuguese, or Italian. [PIE-838]
- Fixed an issue that caused the PaperCut MF Client installer to display an incorrect version number for the PaperCut user client. [PO-2272, PIE-927]
Other notes
- Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
- This version contains a database upgrade.
- Jul 8, 2025
- Date parsed from source:Jul 8, 2025
- First seen by Releasebot:Feb 28, 2026
24.1.9
Important PaperCut MF version 24
Important PaperCut MF version 24 contains significant changes including internet connection requirements and licensing implications for all customers upgrading to version 24. Please review Important points to know about PaperCut MF version 24 before upgrading.
Fixes
Fixed an issue where using an Oracle external database could cause the application server to crash. Solving known issue PO-3488 . [PO-3488]
Original source Report a problem - Jun 24, 2025
- Date parsed from source:Jun 24, 2025
- First seen by Releasebot:Feb 28, 2026
24.1.8
PaperCut MF 24 delivers major changes and licensing shifts with new per-device cloud document processing, a Canada hosting region, and admin UI updates. Also adds self-hosted processing, scan action visibility, and various fixes for improved stability and performance.
Important PaperCut MF version 24
contains significant changes including internet connection requirements and licensing implications for all customers upgrading to version 24. Please review Important points to know about PaperCut MF version 24 before upgrading.
Enhancements
Self-hosted document processing now included: This is a configurable feature in 24.1.8 and later that requires no additional license. For the setup steps please see the following link.
New cloud document processing licensing model (Effective July 1, 2025): Cloud Document Processing is now a per-device licensing model, requiring specific device entitlements. This only impacts document processing, not Scan to Cloud destinations such as Google Drive or OneDrive. If you are an existing active MandS customer using cloud document processing, this will be honoured and you will be unaffected by this update.
Scan action visibility: A new option has been introduced to control the visibility of Document Processing-based scan actions on devices. This setting applies to both self-hosted and cloud-hosted Document Processing configurations.
Canada Hosting Region for Cloud Services (Effective July 1, 2025): We've added a new hosting region in Canada for PaperCut MF Cloud Services. This means Canadian organizations can now process their scan-to-cloud and document processing data within Canada, helping meet local data residency and privacy requirements (like PIPEDA) and improving performance.
Admin interface updates: All document processing -based settings are now grouped under the Document Processing heading for scan action setups. A new status column has been added to the Scan Action list view, making it easy to identify scan actions that have Document Processing settings enabled.Fixes
- Fixed an issue with Application Server performance in environments that use the 'Release All' functionality. [PO-3253]
- Fixed an issue when using the responsive user interface that caused custom banner colours to not display on the login screen. [PO-3027]
- Fixed an issue that caused the daily maintenance task of retrieving toner to always use the SNMPv2 configuration, even when SNMPv3 was enabled. [PIE-896]
- Added support to the server commands enable-printer-snmpv3 and enable-device-snmpv3 to allow omission of the SNMPv3 context name, [PIE-897]
- Copier/device integration Lexmark (eSF) v3.1.14: Added support for new 2025 devices: Lexmark CX95x, MX95x, XC9525, XC9535. [CDSS-5519]
- Xerox Altalink: A new 'Edge Erase' configuration option is now available for supported Xerox Altalink devices. This allows administrators to customize the border size for all sides of a scan, providing greater control over the final output. [CDSS-5476]
- Ricoh: Fixed an issue where memory was not immediately released after using integrated scanning, improving device stability. [CDSS-5467]
- Fujifilm and FujiXerox: Fixed an issue where scans were occasionally not delivered. [CDSS-5424]
- May 13, 2025
- Date parsed from source:May 13, 2025
- First seen by Releasebot:Feb 28, 2026
24.1.7
PaperCut MF version 24 updates upgrade licensing and security notes. It increases the Multiple Personal Accounts limit to 200 and bundles the latest Universal Print Connector. It fixes scan to cloud issues, job log name mismatches, and admin print release problems, plus hot folder security for Webprint.
Important PaperCut MF version 24
Important PaperCut MF version 24 contains significant changes including internet connection requirements and licensing implications for all customers upgrading to version 24. Please review Important points to know about PaperCut MF version 24 before upgrading.
Enhancements
- Increased Multiple Personal Accounts limit from 100 to 200. [PO-3184]
- Bundled the latest Universal Print Connector v2025-03-21-1734. See Universal Print Connector release notes for more information. [PO-3255]
- Fixed an issue when using Microsoft SQL database with External Card Number Lookup that caused SQL driver settings to be set back to default when making changes via the admin interface, solving known issue PO-3111. [PO-3168]
- Fixed an issue that may have caused scanned documents going missing when scanning to cloud destinations. [PO-3074]
- Fixed an issue where document names in the Job Log did not match the scanned document names. [PO-2996]
- Fixed an issue that caused scan archive links to break when document names contained special characters. [PO-2996]
- Fixed an issue when the built-in admin user couldn't release print jobs from the admin interface, solving known issue PO-3009 . [PO-3009]
- Copier/device integration Katun: Fixed an issue where integrated scanning would not start as expected. [CDSS-5137]
Security
For Webprint users with a Windows Application server: for fresh installs we have updated access control permissions for the Hot folder in line with best practices. [PIE-907] for upgrades users will need to update the hot folder permissions in line with best practices. Please see Security Bulletin here.
Original source Report a problem - Mar 25, 2025
- Date parsed from source:Mar 25, 2025
- First seen by Releasebot:Feb 28, 2026
24.1.6
PaperCut MF 24 delivers major changes and licensing notes for upgrading, plus performance boosts and targeted fixes. Highlights include faster application server, configurable rebuild, improved print provider reliability, and fixes for sync, licensing, and large print jobs.
Important points to know about PaperCut MF version 24 before upgrading
Important PaperCut MF version 24 contains significant changes including internet connection requirements and licensing implications for all customers upgrading to version 24. Please review Important points to know about PaperCut MF version 24 before upgrading.
Enhancements
- Improved Application Server performance by optimizing the Application Server to Print Provider protocol. [PO-3047], [PO-3042], [PO-3052]
- Added the ability to turn off full-site server sync via a new config key: system.site.database.rebuild.enabled. Incremental syncs will not be impacted by this. [PO-3033]
Fixes
- Fixed an issue that stopped empty printer groups from being removed in the nightly maintenance sync. [PO-3007]
- Fixed an issue that caused unnecessary load when using a Site Server, by optimizing the device licensing check process. [PO-770]
- Fixed a performance issue when releasing a large number of print jobs simultaneously. [PO-3112]
- Fixed a HTTP ERROR 500:Unable to resolve expression "mailto" error that appeared in the web interface when applying a perpetual license with a negative number of Site Servers in the Global Entitlements Service. Solving out known issue PO-3065.
Print Provider
- Fixed an issue that caused the PaperCut Application Server to incorrectly detect monochrome printers as color printers, which could lead to incorrect print charging or policy enforcement. [PIE-842]
- Improved the Print Provider to reduce the Application Server load when there are a large number of held jobs in a Find-Me queue and the connection between the Print Provider and the App Server if disrupted and then restored. [PIE-872]