Employment Hero Release Notes

Security & Platform

Multi-Factor Authentication Alignment (Global)

Released: September 8, 2025

We've enhanced security across all Employment Hero payroll brands by standardizing multi-factor authentication methods. Email-based 2FA has been removed for Employment Innovations branded payroll users, aligning with existing security standards across Employment Hero and Keypay. Users will now use SMS or authentication apps for account verification, with dedicated account recovery support available.

Regions: Global (Employment Innovations brands)

Risk Analysis Management System Enhancement (Global)

Released: September 8, 2025

Our proactive security monitoring capabilities have been expanded with the second release of our Risk Analysis Management System. The system now calculates comprehensive risk scores for user activities, helping detect and prevent malicious activities before they impact your organization.

Regions: Global

Recruitment & Hiring

AI-Powered Candidate Scoring and Ranking (Global)

Released: September 5, 2025

Transform your hiring process with our new SmartMatch AI technology. Every candidate application is now automatically scored and ranked based on how closely their qualifications match your job requirements. Features include:

• Instant candidate shortlisting with "Best Match" sorting
• Detailed AI insights showing how scores are calculated
• Universal compatibility with all application sources (ATS, job boards, direct applications)

Regions: Global

Job Seeker Dashboard Redesign (Global)

Released: September 8, 2025

We've redesigned the job description page to provide clearer, better-structured information for job seekers. SmartMatch jobs now display AI-generated summaries showing how positions align with candidate profiles, including detailed score breakdowns for experience, skills, and qualifications.

Regions: Global

ATS Simplified Hiring - Kanban View (Global)

Released: September 9, 2025 (Beta)

Introducing a new Kanban board view in our ATS to make hiring more accessible. This simplified, drag-and-drop interface allows you to manage candidates across your entire hiring pipeline at a glance, making the ATS more approachable for teams with lighter hiring needs.

Regions: Global

Google Social Sign-In for Job Seekers (Global)

Released: September 9, 2025

Job seekers can now sign up and sign in using their Google accounts, streamlining the registration process and improving user experience on EH Jobs.

Regions: Global

Developer Portal Application Flow Enhancement (Global)

Released: September 9, 2025

The API application creation process has been streamlined with better organization of access scopes. Create, Read, Update, and Delete permissions are now clearly grouped, making it easier to select the right API access for your integration needs.

Regions: Global

Payroll & Leave Management

Leave Reports Modernization (Global)

Released: September 8, 2025

The Leave Overview Report has been updated with a new format featuring:

• Separate charts for Accrued Time Off and Taken/Pending Time Off
• Consolidated, globally-applied filters
• Consistent terminology and export naming
• Improved usability and reduced friction

Regions: Global

Benefits & Compliance

Benefits Management Integration with Requisitions (Global)

Released: September 9, 2025

Streamline your hiring-to-onboarding process by assigning benefits directly when creating job requisitions. Selected benefits will automatically pre-fill during the onboarding process, reducing administrative work and ensuring consistent benefit allocation.

Regions: Global

Updated Benefits Management Reporting (Global)

Released: September 11, 2025

Benefits reports now follow standardized reporting guidelines with:

• Consistent filters and field naming across all reports
• Additional relevant fields including termination dates and cost center information
• Improved data accessibility for administrators

Regions: Global

Automation & Workflows

Universal Onboarding Workflow Triggers (Global)

Released: September 10, 2025

Onboarding workflows now trigger consistently regardless of how employees are added to the system. Whether new hires come from your ATS, CSV uploads, or quick-add features, your automation workflows will run reliably for every new employee.

Regions: Global

Time & Attendance

Enhanced Roster Management Views (Global)

Released: September 10, 2025

Advanced Rostering now includes multiple view options (daily, 2-week, 4-week, and monthly) to help roster managers better schedule and manage their workforce with improved shift visibility.

Regions: Global (Advanced Rostering users)

Mobile Experience

Dark Mode Components for EH Work App (Global)

Released: September 9, 2025

We've updated key UI components in the EH Work mobile app to support dark mode, improving user experience, visual accessibility, and reducing eye strain in low-light conditions.

Regions: Global

Core HR - Group Related Email Notification Types Together

Release Date: 23 July 2025

Target Users: Global

Summary: This update allows users to control email notifications by module, such as turning all notifications related to the Recruitment module on or off at once. Users can still manage individual notifications within each module if needed. This makes it quicker and easier to manage notification preferences without needing to update each one individually.

Key Features:

• Users can now select or deselect a module checkbox to turn all related notifications on or off at once.
• All notification types within each module are expanded by default, so users can immediately see what’s included.
• A tooltip has been added to explain that selecting a module checkbox controls all notifications within that module.

Core HR - Enhance Importing Terminated Employees

Release Date: July 21, 2025

Target Users: All Employment Hero Clients (Global)

Summary: We've enhanced the ability to import historically terminated employees by adding support for Termination Type and Termination Comment fields. This improvement provides more comprehensive data capture for your terminated employee records.

Key Features:

• Ability to import Termination Type.
• Ability to import Termination Comment.

Upcoming Enhancements (Fast Follows):

• Improved error messaging for CSV Imports to provide clearer guidance.

Grouped Email Notification Types in Notification Settings

Release Date: 23 July 2025

Target Users: Global

Summary: This update streamlines email notification management by allowing users to control notifications by module. For example, you can now toggle all notifications related to the Recruitment module on or off with a single click. Individual notification settings within each module are still available for finer control.

Key Features:

• Module-based Control: Select or deselect a module checkbox to manage all associated notifications at once.
• Expanded Modules: All notification types within each module are expanded by default for immediate visibility.
• Informative Tooltip: A tooltip has been added to explain how module checkboxes control notifications.

Data & AI - 1-Click Job Post Enhancements

Release Date: July 22, 2025

Target Users: All users using the 1-click job posting feature.

Summary: We've significantly upgraded the 1-click job post flow with the integration of the LITEBOY ranking model. This enhancement dramatically reduces shortlist latency and improves the accuracy and consistency of SmartMatch candidate scoring, providing a more reliable and faster experience for recruiters.

Key Features:

• Improved Ranking with LITEBOY: SmartMatch shortlists are now ranked using a combination of GIRL + LITEBOY, replacing the previous reliance on GIRL alone.
• Consistent Score Display: BOY scores, our more accurate but previously slower ranker, now appear in the UI and are fully aligned with the new ranking logic, ensuring a more trustworthy experience.
• Reduced Latency: The integration of LITEBOY has drastically cut down the time it takes to generate candidate shortlists, making the 1-click flow feel almost instantaneous.

Why This Matters: Previously, we had to disable BOY for ranking due to its multi-minute latency, using GIRL for both retrieval and ranking. This often led to a discrepancy between the displayed BOY scores and the actual ranking, causing confusion. By incorporating LITEBOY for fast and accurate ranking while still displaying BOY scores, we've restored trust and consistency between what recruiters see and how results are ranked. This also delivers a much faster and more efficient 1-click job posting experience.

Data & AI

Release Date: July 25, 2025

Target Users: All candidates receiving SmartMatch emails

Summary: Candidate match emails now leverage the new C-GIRL + BOY model to provide more relevant job recommendations. This enhancement combines a candidate's historical experience with their explicitly stated career preferences.

Key Features:

• Improved Job Recommendations: Job match emails now incorporate both a candidate's past experience and their expressed career preferences, leading to more personalised and accurate job suggestions.

Why This Matters:

• Historically, job recommendations relied solely on previous experience, which could overlook a candidate's true career aspirations. By integrating preferences, candidates will receive job matches that better align with their goals, boosting engagement and increasing the overall pool of available job seekers.

Data & AI - AI Implementations - Timesheets Upload Slice 2

Release Date: 22 July 2025

Target Users: eOS Intelligent Onboarding journey.

Subscription: eOS + Intelligent Payroll, Region: AU, < 150 employees, < 4 awards, no customisations, Casual, Part Time and Full Time; hourly or salaried

Summary: We've enhanced the timesheets upload process by introducing real-time feedback and internal observability into how uploaded files are parsed and processed. This release provides users with visibility into which employees' timesheets were successfully extracted and which ones require follow-up, setting the stage for a more scalable, self-service experience.

Key Features:

• Upload results now clearly split employees into "Timesheets Ready" vs "Action Required".
• All surfaced issues are categorised and labelled with detailed legends:
  • Missing timesheets
  • Incomplete timesheet
  • Invalid timesheet details
  • Wrong pay period
  • Unmatched
  • Timesheets ready
• "View Issue" modals explain each error and what’s needed to resolve it.
• Timesheet Issue Report automatically generated and made available to CX in SAP Payroll Steps Tracker after the "Run test pay run" step is completed.
• Includes a "Total Hours Extracted" column for validation against pay run expectations.
• Updated filters and status badges for better visibility and navigation.

Data & AI - Improved Job Description Quality in SmartMatch

Release Date: 23 July 2025

Target Users: All ATS recruiters

Summary: This release enhances SmartMatch accuracy by incorporating real recruiter feedback into AI-generated job descriptions. AI-generated JDs for 58 high-volume roles now include criteria sourced from free-text disqualification feedback and common requirements for high-volume job-candidate pairs. These improvements are automatically applied to new AI-generated JDs for these roles.

Key Features:

• Enhanced AI-generated JDs: AI-generated job descriptions for 58 high-volume roles now include crucial disqualification criteria.
• Improved Match Precision: By addressing missing criteria in JDs, recruiters will receive better matches, reducing time spent on unqualified candidates.

eBenefits and Fintech - Money - Benefits Library

Release Date: 23 July 2025

Target Users: Admins

Summary: The Benefits Library has been launched to help HR administrators overcome the initial "blank slate" barrier when setting up employee benefits in Employment Hero. It offers a set of common, customisable benefit templates to guide users.

Key Features:

• Daily Suggestions: Admins are shown 5 different, rotating benefit examples each day on the main benefits page to spark ideas and encourage action.
• Benefits Library Access: Users can browse a full list of up to 25 curated benefits—each ready to be added in one click.
• Quick Add & Customise: When adding a benefit from the library, key information like name and description are carried over. Admins can then easily complete details such as frequency, monetary value, redemption method, and assign to employees.
• Solves Blank Slate Friction: Provides HR admins with a clear starting point and inspiration.

Benefits - Perks - EWA

Release Date: 22 July 2025 (going live in September)

Target Users: Canadian users

Summary: We've updated the naming conventions within the Group Benefits Plan feature to align with Canadian terminology. This change clarifies the relationship between "Benefit" and "Coverage" to reduce confusion.

Key Changes:

• Updated Naming Convention: The hierarchy within Group Benefits Plan is now Group Benefits Plan 12 Benefit 12 Coverage. This replaces the previous Group Benefits Plan 12 Coverage structure.

ITOps & Security - Enhanced Login Experience - Quick Login Page

Release Date: July 21, 2025 (Gradual Rollout Begins)

Target Users: Employment Hero Clients

Summary: We're excited to announce the public release of our new Quick Login Page, designed to make your daily login process smoother and significantly faster. This enhancement supports Password, Passkey, and single-click SAML Single Sign-On.

Key Features:

• Users targeted in the rollout plan will be directed to the quick login page upon logging out of the platform.
• Supports Password, Passkey, and single-click SAML Single Sign-On.
• A new feature banner on the quick login page links to a Knowledge Base Article for more information.
• In-platform pop-up messages will announce the gradual rollout of the quick login page upon login.

Public Release Plan:

• July 21: 10% Rollout (Organisations with ID ending in 00-09)
• July 25: 30% Rollout (Organisations with ID ending in 00-29)
• July 30: 70% Rollout (Organisations with ID ending in 00-69)
• August 4: 100% Rollout (All users)

ITOps & Security - Granular CSS Permissions for Reports

Release Date: July 21, 2025

Target Users: Global (All paid sub-plans)

Summary: We've enhanced our reporting module by splitting the 'People, Reviews, Time Reports' CSS permission into three distinct permissions: 'People,' 'Performance,' and 'Time.' Previously, these reports were bundled, limiting granular control over user permissions. This update provides greater flexibility for role-based access control, addressing feedback from our high-value clients.

Key Features:

• Separate Permissions: 'People,' 'Performance,' and 'Time' reports now have individual CSS permissions.
• Granular Control: Admins can assign specific report access based on user roles.

ITOps & Security - Allow Managed Payroll Team to Bypass Selected Admin Security Controls on Payroll

Release Date: 23 July 2025

Target Users: Information Security SAP Users and Managed Payroll Services Teams

Summary: A new setting within Access Levels has been introduced that provides the ability for users in selected access levels to bypass certain admin security controls. This is specifically to support the Managed Payroll Team's operational role, which was hindered by previously implemented controls restricting write access, limiting continuous access to a customer business to 72 hours, and limiting the number of businesses they can access in a day. Other compensating controls, such as offboarding automations and SAML SSO on company-managed devices, remain in place.

Key Features:

• Allows selected access levels to bypass specific admin security controls on payroll data.
• Retains other compensating security controls.

ITOps & Security - Block Use of Known Bad Domains on Payroll

Release Date: 23 July 2025

Target Users: Information Security SAP Users for management of domains; All payroll web users for use of domains

Summary: To prevent malicious activity, the use of known bad domains to create users on the platform has been blocked across the payroll platform (business level), Partner Dashboard, and Administration Tools.

Key Features:

• A new admin tool has been added to manage the list of known bad domains, allowing the Information Security team to add or remove domains.
• Domains on the blocked list are prevented from being used to create users across the payroll platform, Partner Dashboard, and Administration Tools.

Pre-payroll

Release Date: 24 July 2025

Target Users: Organisations with access to advanced rostering

Summary: We've enhanced the Roster Rules & Warnings settings page to improve usability, provide greater control over scheduling, and help prevent employees from exceeding their weekly work hour limits.

Key Features:

• Improved Language and Grouping: Setting labels and alerts have been clarified, and settings are now grouped into clearly defined sections, making them easier to understand and use.
• Warn and Block Parameters: Each rule now includes "warn" and "block" parameters, giving administrators more granular control over scheduling.
• New "Maximum Weekly Work Hours" Setting: Roster Managers will now be notified if an employee exceeds their weekly hours limit, helping to ensure compliance.

Payroll Enablement - Conceal Earned Wage Access Bank Accounts

Release Date: 22 July 2025 (Implicit from context)

Target Users: Earned Wage Access users in AU and UK

Summary: To mitigate the risk of users incorrectly paying into or using Earned Wage Access (EWA) bank accounts, these accounts are now hidden in Australia and the float account in the UK.

Key Features:

• Earned Wage Access bank accounts are now asterisked in the employee record.
• Earned Wage Access bank accounts are blocked from the bank account API call (used by the EH Work app).
• Users are prevented from creating, updating, or deleting Earned Wage Access bank accounts.

Performance Management - mobile browser approvals for hiring & onboarding

Key Features:

• Improved Mobile UI: Approval forms are now clearly displayed on mobile browsers.
• Actionable Buttons: "Approve," "Decline," and "Withdraw" buttons are readily available for managing requests.
• Enhanced Accessibility: Managers can respond to requisition and onboarding requests from any mobile device.

Summary: Managers can now conveniently manage requisition and onboarding approval requests directly from their mobile browsers. Previously, accessing and acting on these requests on mobile was challenging due to display issues. This update significantly improves the mobile browser experience, allowing managers to approve, decline, or withdraw requests with ease, regardless of their location.

Performance Management - probation review workflow

Release Date: 21 July 2025

Target Users: Platinum, Employment Unlimited, Employment Unlimited Plus

Summary: We've enhanced the trigger functionality for the Probation Review workflow to ensure that all relevant employees are included when a new workflow is published. Previously, only employees onboarded after a workflow's creation were subject to it, leading to missing reviews for existing employees already in their probation period.

With this update, when a workflow is published, you'll be prompted to include any existing employees whose trigger date falls after the workflow's publish date. This ensures that all employees with a start date within the last nine months are considered.

Pre-Payroll (Leave & Expenses) - Leave Reports HD Migration

Release Date: 22 July 2025

Target Users: Global

Summary: New pages for the Accrued Leave and Leave-Taken reports have been generated and migrated to the new format defined by Core HR. This improves usability and reduces friction, ensuring a consistent and efficient reporting experience.

Key Features:

• Accrued Leave and Leave-Taken reports are now on separate dedicated pages.
• Reports use the new HD format for improved usability.

Recruitment - Offer letter

Release Date: 25 July 2025

Target Users: Canadian users

Summary: Employment Hero Offer Letter templates are now available for Canada, providing standardised templates for indefinite-term hires in Ontario and British Columbia.

Key Features:

• Canadian Offer Letter Templates: The following templates are now available as both Offer Letter and Employment Contract types:
  • Offer Letter - Indefinite Term Hire Ontario (Full-time or Part-time Hours)
  • Offer Letter - Indefinite Term Hire British Columbia (Full-time or Part-time Hours)

SSO Company Device Check Extension

Release Date: 23 July 2025

Target Users: Internal users with SAP and client organisation access

Summary: The SSO company device check has been extended to 12 hours. This quality-of-life improvement means you'll only need to verify your device once within a 12-hour period, even if you log out of your support account. This works similarly to other "remember me" features and does not apply to other browsers or incognito mode.

Key Features:

• Extended SSO Device Check: The verification period for SSO on company devices has been extended to 12 hours.
• Reduced Verification Frequency: Users will need to verify their device less often, improving workflow.

Update User Account Recovery Requirements

Release Date: 23 July 2025

Target Users: Global

Summary: To enhance security and mitigate identity fraud, the account recovery process now requires customers to take a selfie while holding their selected form of ID, along with a note containing "Employment Hero" and the request date. Text updates and an example image have been provided to guide users through these new requirements.

Key Features:

• Enhanced Selfie Requirement: Users must now hold their ID and a specific note while taking their selfie for account recovery.
• Improved Identity Fraud Mitigation: This measure strengthens the account recovery process against fraudulent attempts.
• Clear Guidance: Text updates and an example image assist users in meeting the new requirements.

Workflows - Workflows Template Hub – Slice 0: Updated Template Card UI

Release Date: 22 July 2025

Target Users: All HR admins with access to Workflows (Platinum, EU+, EU)

Summary: All existing workflow templates have been updated to use a new card-based UI, laying the foundation for a more intuitive and modern Template Hub experience. This refresh boosts clarity and readability, helping HR admins quickly understand what each template does and why it’s useful.

Key Features:

• All templates now use the new visual card format.
• Each card includes:
  • Template name and short description
  • Up to 3 key benefits that clearly explain the value of each template to users
• Category navigation (e.g., Leave, Expenses, Onboarding) remains intact.
• Added the '+ Create new' button to the template tab so users can create a new workflow from scratch if a template doesn't meet their requirements.

Performance Management

Improved Visibility and Reminders for Assigned Learning Content

Release Date: 19 May 2025 Target Users: Global - NextGen: Plus + Unlimited, Classic: Premium + Platinum Regions: Global Description: We've made enhancements to how we handle assigned learning courses to improve completion rates and drive timely course completion with automated reminders.

• Due dates will now display for newly assigned courses, even when the course is still in an 'Assigned' status.
• The system will check daily at 6AM AEST to update and reflect due date information.
• Learners will now receive reminder emails 2 days before the due date for courses with an 'Assigned' status.
• If a course is already past due, no reminder will be sent to avoid unnecessary notifications.

AI People Insights

Release Date: 7 July 2025 (Beta), 21 July 2025 (Public) Target Users: Admins and people managers (Platinum, Plus and Unlimited) Regions: Global Description: AI People Insights consolidates employee data into a clear overview for managers, surfacing relevant, actionable insights to help provide meaningful support and guidance, with initial focus on leave patterns and behaviors.

• Available in Employees List and Employee Profile for reporting employees.
• Highlights patterns such as repeated absences, spikes in leave or behaviors that may require a check-in.
• Provides detailed insights including reasoning, suggested actions, and feedback options.
• Access is limited to data and employees the manager already has permission to view.

Pre-Payroll (Time & Attendance)

Roster Setup Launch Release Date: Available Now Target Users: All customers Regions: Global Description: We've introduced a step-by-step Roster Setup Wizard to simplify first-time rostering setup for new users and improve onboarding success.

• New users are guided through a structured onboarding process, from creating a worksite to building their first roster.
• Improved Worksite Page Experience with clear visual cues and step-by-step instructions.
• Quick employee addition via '+ Add a new employee' button on the worksite page.
• Enhanced cost centre management for non-Employment Hero Payroll users with redirects for Employment Hero Payroll-connected orgs.

Enable Copy Shifts for Worksite and Position Structure

Release Date: 11 March 2025 (Closed Beta) Target Users: Beta customers Regions: Global Description: We've expanded the Copy Shifts feature to support Work Sites and Positions instead of Cost Centres, as part of a phased update for full Time & Attendance integration.

• Standard Copy: Copy shifts to the following week.
• Advanced Copy: Copy shifts for selected employees to a specific start date.
• Disabled work sites and positions are automatically removed.
• New error-handling options allow users to create empty shifts for conflicts or skip overlapping shifts.

Clock In/Out and Submit Timesheets with Work Sites & Positions

Release Date: 12 March 2025 (Closed Beta) Target Users: Beta customers Regions: Global Description: Employees can now clock in/out and submit timesheets with Work Sites and Positions, replacing Cost Centres where applicable.

• Employees can select their work site and position when clocking in.
• Timesheets can be manually created with work site and position details.
• Upcoming rostered shifts will be auto-populated with work site and position information.

Automations

Contractor Payments Security Timeout

Release Date: 23 June 2025 Target Users: All customers Regions: Global Description: We've introduced security timeout modal to Contractor Profile as part of enhanced session security measures.

• Contractor profile now has a 30-minute sensitive timeout in line with other sensitive screens.
• Viewers will be required to authenticate their sessions if 30 minutes have passed since their last authentication prompt.
• This prepares for future enhancement works to allow syncing profile to Payroll.

Workflow Engine Restrict Admin Overrides (Expense Module)

Release Date: 25 June 2025 (Employment Unlimited, Plus), 26 June 2025 (Global) Target Users: Global workflow users, includes Classic plan customers Regions: Global Description: We've added a "Restrict Admin Overrides" toggle to custom expense workflow settings to balance operational flexibility with regulatory compliance requirements.

• Configure admin override permissions per workflow (OFF by default).
• Toggle is locked after publishing; requires unpublish, update, and republish to change.
• Admin override restrictions are enforced based on the toggle state at request creation time.
• All override attempts are backend-validated, including API and browser-based actions.

Simplified Approval Workflows – Leave Approval Workflows

Release Date: 25 June 2025 Target Users: Platinum, EOS Plus & EOS Regions: Global Description: We've simplified leave approval workflows by introducing single-action approval logic, eliminating the need for complex multi-step approval chains.

• Single-action approval logic eliminates the need for chaining extra nodes to mark outcomes.
• Support for Sequential, Parallel, and Any-Approver flows.
• Configurable backup approvers (individual, single, or none).
• Dynamic role-based options like "Team Leader of Specific Team".

Security & Login

Enhanced Login Experience - Quick Login Page

Release Date: 7 July 2025 Target Users: All customers Regions: Global Description: We're introducing quick login functionality that saves your last signed in account and login method to remove unnecessary clutter from the login screen for returning users.

• Automatically redirects to quick login page after logout for eligible users.
• Streamlined experience for users with password-based authentication.
• Future support planned for multiple account selection, SAML SSO, and Passkey login methods.

Global Benefits

Custom Security Settings for Benefits Management

Release Date: 23 June 2025 Target Users: Paid plans Regions: Global Description: Admins can now create Custom Security Settings (CSS) groups for Benefits Management to control access levels for all employees.

• View access: Can see Benefits Management feature and view benefits but cannot create/edit/delete or assign employees.
• Edit access: Can create/edit/delete benefits and assign employees, with access to Employee List.
• Currently available for "All employees" scope, with Reporting employees & Teams coming later.

Email Compliance - Personal Details

Release Date: 24 June 2025 Target Users: All customers Regions: Global Description: Admins and payroll admins will now get notified when certain employee details are changed to ensure employers are up to date with key information changes.

• Email notifications triggered for address changes.
• "Quick Add & Open" feature tested to ensure emails don't get sent inappropriately.

Move ALL Candidate Data Across When Onboarding (Slice 2)

Release Date: 25 June 2025 Target Users: All customers Regions: Global Description: We've enhanced the recruitment-to-onboarding handover by expanding the data automatically transferred from EH Recruitment (ATS) into the Employee Profile.

• Auto-populates Phone Number, Address, and Job Title from Candidate Profile.
• Displays "Talent Channel" as the source in the 'Source' field when applicable.
• Reduces manual effort for Admins and strengthens reliability of onboarding data.

Data & AI

Extending SmartMatch to All Job Boards

Release Date: 30 June 2025 (Pilot), TBC (Public) Target Users: Pilot customers, then public launch Regions: Global Description: SmartMatch scores are now applied to candidates from all external sources to improve screening efficiency and reduce time spent on low quality applications.

• Covers external sources like Indeed, manual upload, LinkedIn and more.
• Candidate profiles extracted from CVs using Affinda when external job board doesn't provide a profile.
• External sources account for ~90% of inbound volume, previously unscored and manually reviewed.
• Provides consistent signal across all candidates, not just SmartMatch internal talent.

Automations

Employee File Changes – User Facing Audit Trail Clarity Updates

Release Date:
6 June 2025

Description:
We improved the audit trail for Employee File Change (EFC) requests to enhance readability and trust in multi-step approvals.

• 'Pending' status replaced with clearer messages like 'Sent for approval to [Name]' and final approval statuses ('Fully approved' or 'Fully declined').
• Approver lists with 5+ approvers are now collapsible under headers.
• Timestamps now display timezone info (e.g., UTC +11:00) for cross-region clarity.
• Approval/decline reasons (comments) are visible beneath decisions.
• Updated icons consistent with Hero Design System for approval states: approved (circle-check), declined (circle-cancel), sent for approval (schedule-send), reason/comment (comment-outlined).

What’s Next:
Approval level indicators (e.g., 'Approval Level 1') and similar user interface/user experience improvements planned for leave and expense management.

Target Users:
All users with workflow access and EFC approvals.

Global Benefits - Perks - EWA

Benefits Management V4 Enhancements
Release Date:
2 June 2025

Description:
Added Daily, Weekly, and Fortnightly frequency options to existing Once-off, Monthly, Quarterly, and Annually benefit frequencies for better alignment with pay cycles.

Target Users:
Global, paid plans

Business Info Page Uplift

Release Date:
2 June 2025

The ‘View Business Info’ screen is a key user touchpoint. To boost its engagement, the page has been revamped with UI/UX improvements, including:

• Rearranged layout highlighting the most valuable information at the top
• Contextual nudges (e.g., '20 others applied') to create urgency
• 'Related businesses' section showing similar nearby businesses to aid discovery

Target Users:
Job Seekers

Bring Policies & Induction Content into Employee Profile

Release Date:
2 June 2025 (new orgs after 13 May 2025) | Public rollout August 2025

Description:
Policies and induction documents are now accessible directly in employee profiles under separate tabs in the Documents widget. Features include status tags, direct acknowledgements, search, sort, filter, and visibility controls via Menu Customisation.

Target Users:
All regions, all plans

Business Ranking Based on Hiring Signals/Engagement Score

Release Date:
2 June 2025

Description:
Engagement Multiplier applied to business rankings to highlight more engaged businesses. Future shuffle logic planned for ranking variety.

Target Users:
Job Seekers

Employee Profile Completeness – Editing Tax Declaration

Release Date:
2 June 2025

Description:
EH Work users can now view and edit tax declaration details in-app, syncing with HR platform and audit trails. UK employees have view-only access; Malaysian PR-only users have limited view-only access.

Target Users:
HR users across all regions

'Share Profile' Button Update

Release Date:
2 June 2025

Description:
Updated button label and onboarding messaging to reduce pressure perception and improve user confidence when sharing profiles.

Move ALL Candidate Data Across When Onboarding (Slice 1)

Release Date:
29 May 2025

Description:
Automatically pre-fills new employee profiles with key data from the Recruitment ATS to reduce manual entry. Imported candidate data includes first name, last name, email, and supporting documents with tags.

Regions:
All

Progressive Sign-Up and Verification for B2B Talent Marketplace

Release Date:
2 June 2025

Description:
Progressive sign-up flow reduces drop-off by initially asking only for email and creating org with default user details, followed by verification post-creation.

Target Users:
All Talent Marketplace signups

Universal Search Enhancements – Synonym Search

Release Date:
20 May 2025

Description:
Enhanced EH Jobs app search to match synonyms (e.g., searching 'server' also returns 'wait staff').

Target Users:
Job seekers

Payroll (All Regions)

Include Employee with Termination Date in Pay Run (Phase 1 & Phase 2) Release Date:
5 June 2025

Description:
This feature automates termination payments by allowing pay runs to include employees terminated outside of pay runs, reducing risk of missed final payments.

• New 'Include terminated employees' checkbox available when creating pay runs (depends on pay schedule).
• When checked, employees with termination dates within the pay run period are included with termination calculations.
• Available to admin and restricted users with pay run permissions across all regions; UK availability extends to all users.
• Both phases (initial Beta functionality and AU/NZ enhancements) are now generally available.

Performance Management

Streamline Compensation Management Cycles Release Date:
6 June 2025

Objective:
Support efficient, accurate compensation planning to ensure fair pay and retain talent by reducing manual effort and risk of errors.

Description:

• Admins can select visible columns for cycle participants to focus attention on key data, including performance and potential in the Advanced view.
• All participants can toggle between Basic and Advanced views to suit their needs.

Target Users:
Global users on NextGen Plus and Unlimited plans, and Classic Premium and Platinum plans.

Product Core HR

Progressive Disclosure Certification Release Date:
6 June 2025

Objective:
Simplify certification workflows by balancing ease of use with advanced control.

Description:

• Users can choose Basic or Advanced methods for managing certification details on the Certification Details Page.
• Admins have Basic and Advanced options to configure certification settings.
• Certifications moved from Settings to Compliance section in the navigation for improved discoverability and reduced friction.

Target Users:
All users

Core HR

Improved HR Reporting

• Release Date: May 23, 2025
• Available In: All regions
• Description: We've made enhancements to the Audit Trail, Headcount, Safety Incident, and Tenure Reports for a more consistent and streamlined experience. These updates standardize available data, columns, and CSV export options across reports, making it easier for you to access and utilize information. Key improvements include enhanced Safety Incident Report data, improved readability with frozen columns, and consistent naming conventions. All exported reports in the HR platform now follow a consistent naming format: ReportName_Report_YYYY-MM-DD.csv.

Employee Profile Completeness: Editing Banking Details

• Release Date: May 19, 2025
• Available In: All regions (NZ Payroll will go live on May 23, 2025)
• Description: You can now view and edit your banking details directly within the app. Previously, app users could only view their banking details and had to log into the HR platform to make changes. Any updates made in the app will seamlessly sync with the HR platform, and vice versa. All updates will be logged in the audit trail and validated with existing bank account checks. Email notifications will be triggered to the user and relevant payroll admin.

Emergency Contacts in Staff Directory

• Release Date: May 19, 2025
• Available In: All regions
• Description: Managers and Employees with Custom Security Settings assigned can now access Emergency Contacts in the Staff Directory within the EH Work app. This enhancement provides greater accessibility to important contact information.

Tenure Calculation Updates

• Release Date: May 19, 2025
• Available In: All regions
• Description: Tenure calculations have been upgraded to better reflect real employment history, especially for rehires. Admins now have the flexibility to choose a new Employment Start Date when reactivating an employee, which supports compliance. The tenure displayed on the Employee File Card will reflect the selected start date. New tooltips explain how tenure is calculated for both admins and employees.

"Teams" Feature Renamed to "Groups" (Desktop)

• Release Date: Closed Beta Testing (Fast Follows: Teams > Groups (Mobile) and Open Beta release)
• Available In: All regions (currently in closed beta for internal testing)
• Description: To avoid confusion with the upcoming "My Teams" feature (which refers to reporting line relationships), the existing "Teams" feature, which allows HR admins and managers to group employees for various functions, will be renamed "Groups." This is a cosmetic change and does not affect any functionality.

eBenefits and Fintech - Money Employer and Employee Benefits Dashboard Migration

• Release Date: May 20, 2025
• Available In: All regions
• Description: All active benefits have been successfully migrated from the old employee benefits module to the new benefits management area. Employers will now see active benefits within benefits management, with a new "source" column distinguishing migrated benefits from newly entered ones. Employees will see the benefits they are assigned to (i.e., active benefits with a future end date). We will also be migrating all expired benefits later this week.

IT Ops & Security

• Release Date: May 23, 2025
• Available In: All Payroll Users
• Description: To assist with account recovery for users without an employee file (and thus limited personal details), we have introduced a Date of Birth field on the My Account Details page. This field is currently optional but will be made mandatory for non-employees on affected brands next week.

Aligning MFA methods across platforms by removing email as a 2FA method on Payroll

• Release Date: Email as 2FA method removal: June 6, 2025
• Available In: All web users on EH branded payroll including Partner Dashboard (excluding EI related brands)
• Description: From June 6, 2025, we will no longer support email as a two-factor authentication (2FA) method on the payroll web platform for direct EH branded platforms. If users are unable to verify their 2FA, they will be required to go through the Account Recovery process, which involves identity verification. To ensure continued account access, please ensure your SMS or Authentication App 2FA methods are up to date and working, and that your date of birth and name are accurately recorded.

Enforce password reset on affected users during security incidents on Payroll

• Release Date: May 20, 2025
• Available In: All Payroll Users
• Description: During a security incident, the Security team may now enforce password resets on affected users as a response measure using the Bulk Action Accounts tool. Affected users will be required to reset their password upon their next successful login on Payroll Web and EH Work. Users will receive the current email template for password reset, and they will not be allowed to use their current password when resetting or changing it.

Minor updates to improve payroll write access management

• Release Date: May 20, 2025
• Available In: Information Security SAP Users
• Description: To improve the management of payroll write access, we have made the following enhancements: Business ID is now displayed alongside the business name for easy identification when granting access. Additionally, "Date Access Granted" and "Date Access Expires" timestamps have been added. "Date Access Expires" indicates when access to the business will be removed (72 hours from confirmation).

Minor updates to improve UAR on Payroll

• Release Date: May 20, 2025
• Available In: Information Security SAP Users
• Description: To improve the management of user access reviews on payroll and to determine if access is still needed, we have added Last Login information across the Admin Access Management and Privileged Access Management tools. This information is viewable in the results table of each tool and in exports.

Reduce Manual Overhead in Payroll SAP Access Management

• Release Date: May 20, 2025
• Available In: Information Security SAP Users
• Description: Following on from the last release, we have added the ability to trigger offboarding actions when revoking access from the SAP Profile. Coming soon, offboarding actions will automatically trigger when the linked HR employee is offboarded on HR.

AI

Initiative: AI Implementations - Enhance AI Parallel Pay Run tool workflow (Slice 2)

Objective :

• Simplify and enhance the AI Parallel Pay Run tool workflow for a smoother user experience. Description:
• As part of our ongoing efforts to enhance the AI Parallel Pay Run tool, we've made several key improvements to streamline the experience and provide greater clarity:
  • Upload Page
    • Refined the review table for improved readability and a more intuitive layout.
    • Added a contextual side panel to surface additional details about the uploaded pay slip, available when users need deeper insights.
  • Pay Run Comparison Page
    • Enhanced the comparison table for clearer, more user-friendly data visualisation.
    • Introduced a contextual side panel to support direct comparison between uploaded pay run data and the version processed in our system.
    • Implemented a clear banner to confirm that the parallel pay run has been successfully submitted to the Implementations team, with a note that a team member will reach out for further support.
    • Introduced a download option for the parallel pay run report, offering more in-depth insights beyond what’s shown in the on-screen table.

Initiative: AI Implementations - AI Parallel Pay Run tool email notification

Objective: Seamlessly connect AI Parallel Pay Run users with the Implementations team. Description:

• An automated email notification is now triggered when a user reaches the final screen of the AI Parallel Pay Run tool (Pay Run Comparison screen). This streamlines communication by notifying the Implementations team in real time and providing all relevant client and payroll information for review. Features:
• Automatic Email Trigger: Sent when the user reaches the Pay Run Comparison screen in the tool.
• Client & Payroll Details Included:
  • Organisation ID
  • Client User Email
  • Client Contact Name
  • Employee Count
  • Parallel Pay Run Period
  • Payroll Frequency

Core HR

Initiative: Global Certification Module

Objective: Enable a global Certification Module ensuring flexibility, data integrity, and compliance across regions. Description:

• Introducing a global certification module allowing organisations to select the best fit for their needs.
  • Provide the option to choose between Basic or Advanced certification modules
  • Certification version selection is managed at the company settings level.

Initiative: Disable auto-progression settings in Onboard and Employee Profile (HR)

Description:

• To support the work previously implemented by payroll, auto-progression for classifications can be disabled for employees during the Employer Onboard step or in Pay Details in Employee Profiles. Enhancements:
  • When admins onboard a new hire, they have the ability to establish the auto-progression setting for that specific employee if the classification selected has auto-progression disabled generally
  • In the Employee Profile > Pay Details > Salary, admins can also toggle auto-progression on/off when editing or adding a new salary if the classification selected has auto-progression disabled generally
  • When viewing Settings > Classifications, any classification / employment agreement which has auto-progression disabled will be indicated with a tooltip in line with payroll’s behaviour

eBenefits and FinTech - Benefits

Initiative: Inform Employers that the Payroll Settings - Employee benefits feature will be retired on 4th June 2025, and to use the new benefits management feature that is launched.

Description:

• Information panel on Payroll settings - employee benefits page
• Information panel in Employee file - Employee benefits tab
• System notification email sent out to admins
• Historical data can still be viewed in reports - audit trail and employee file - audit trail

Initiative: Global benefit management feature for admins - V1

Description:

• The current Employee Benefits module has been under utilised and difficult for employers to use. We have also received feedback from orgs wanting to assign more company benefits and display to their employees.
• We will deprecate the Employee Benefits feature in June.
• Our new benefits initiative will focus on building out Benefits Management to have capabilities similar to what Humi offers
• V1 Benefits Management allows admins to create new benefit, assign employees and set amount all in one location!

InfoSec and Security

Initiative: Bulk Action Accounts UI Uplift

Description:

• Problem:
  • The current Bulk Action Accounts process is fragmented and inefficient, making it difficult for Infosec and Security teams to quickly manage and action large user lists during security incidents.
  • We are uplifting the UI to streamline the bulk action process and ensure proper functions like filtering, searching, and importing are implemented to deliver a faster, safer, and more intuitive user experience.
• Product features:
  • Upload CSV files via drag and drop (.csv only).
  • Perform Lock, Unlock, and Change Password actions on a single page.
  • View affected user count before confirming actions.
  • Display the 5 most recent historical bulk actions by default.
  • Filter historical actions by Timestamp, Event, Affected Users, and Performed By.
  • Import historical user lists individually from past Bulk Action events.
  • Streamlined Bulk Action Accounts UI combining upload, user management, actions, and history.

Integrations

Initiative: Surfacing Chart of Accounts within the AIOP (MVP)

Description:

• This work surfaces Chart of Accounts (COA) management directly into the "Pay" section of AIOP. As such, users can now configure their COA alongside their payroll integrations, allowing them to easily access and manage these accounts themselves.
• Note: This work will currently only support configuring of primary accounts, with the ability to allocate these by location. Full location-specific account management will be supported in future releases.

Initiative: Surfacing QBO integration in the AIOP

Description:

• This update makes a QBO integration connection accessible and manageable directly within the AIOP, streamlining workflows and improving efficiency for payroll processing.
  • Users can now navigate to 'payroll integrations' via 'pay' in AIOP and connect to QBO
  • Available in AU & UK
  • Key benefit of this is it means that customers won't need to get temporary access to connect in payroll or share they login credentials for QBO with the services team which is a huuuge win all round

Performance Management

Initiative: Introduce Right to Work (RTW) checks in-platform to streamline candidate and employee verification and ensure compliance with UK hiring regulations.

Objective: Ensure UK employers meet right-to-work compliance standards while reducing manual effort through an integrated, automated verification process. Integrate with Zinc, an Identity Document Service Provider (IDSP), to enable seamless Right-to-Work checks for clients using their Zinc accounts. Description:

• Clients will need to integrate their Zinc account with Employment Hero to enable Right-to-Work checks. Key aspects of the feature include:
  • RTW Check Tab – Initiate and track checks seamlessly from a candidate profile.
  • Check Logs & Status – View timestamps and status updates for each RTW check.
  • Check Results – Access check results, including Zinc Result URLs from Employment Hero.
  • Multiple Checks – Run additional checks when needed for verification.
  • Seamless Transfer – Right-to-Work details automatically move to the Employee File upon hiring, ensuring smooth transition and compliance.
  • Initiating Checks from Employee File – Ability to initiate Right-to-Work checks from an employee's file after hire.
  • Candidate Email Notifications – Candidates will receive emails directly from Zinc for the verification process, ensuring a seamless and streamlined communication experience.

Core HR

HR Reporting Improvements – Slice 1

Release Date: 28 April 2025
Target Users: All regions
Sub Plans: All AIOP

Summary: This release includes several enhancements to reporting for Certifications, HR Documents, Policies, and Inductions to improve usability and consistency.

Key Features:

• CSV exports now include "Mandatory" and "Signed Date" fields
• New "Location" column added to reports
• Column names and order aligned between table view and CSV
• "Entity" column removed from CSV (still available in custom reporting)
• Clear/Apply buttons added to filter panels

Core HR / Recruitment

ATS Data Retention Automation (Slice 2)

Release Date: 28 April 2025
Target Users: Recruitment Admins
Sub Plans: Employment Plus, Employment Unlimited
Initiative: ATS Data Retention

Summary: This release enhances the candidate data anonymisation feature in the ATS. Organisations can now define a timeframe (e.g. 6 months) after which PII is automatically removed from disqualified candidates, supporting compliance with data privacy laws like GDPR.

Key Features:

• New automation setting in Recruitment Settings
• User-defined retention period for anonymisation
• Immediate anonymisation of candidates who already exceed the timeframe

Integrations

Payroll Report in AIOP: Payroll Tax Report

Release Date: 24 April 2025
Target Users: Employment Unlimited (Next Gen only)
Initiative: Surface Payroll-specific Reports in AIOP

Summary: To support better self-service, the Payroll Tax Report is now accessible via AIOP under Pay > Reports. This improves visibility of payroll-specific data and reduces the need for manual support.

Key Features:

• Available for customers using AutoPay on Employment Unlimited
• Provides payroll tax visibility via the AIOP interface

Pre-Payroll (Leave & Expenses)

Leave Reports: Adjustments, Historical Balances, Open-Ended Leave

Release Date: 30 April 2025
Target Users: All AIOP Leave customers
Initiative: Leave Reporting Enhancements

Summary: We've expanded leave reporting with two new reports and updates to existing ones, giving admins clearer visibility and historical insight into leave data.

Key Features:

• New Leave Adjustment Report: shows manual balance adjustments
• New Historical Balances Report: view balances as at a past date
• Updated Leave Report: includes open-ended leave (requests without end date)

View Documents in Leave Request Detail Modal

Release Date: 28 April 2025
Target Users: All regions

Summary: Approvers can now view documents attached to leave requests directly from the View Leave Request modal, making it faster to assess supporting documentation.

Key Features:

• Document attachments now visible without navigating away
• Streamlined review process for managers and admins

Pre-Payroll (Time and Attendance)

Copy & Paste Shifts in Rostering

Release Date: 28 April 2025
Target Users: Global

Summary: You can now quickly duplicate shifts across your roster using clicks or keyboard shortcuts, improving rostering efficiency.

Key Features:

• Copy and paste shifts via click or keyboard
• Available in both Cost Centre and Work Sites & Position views

Roster Weather Forecast Feature

Release Date: 28 April 2025
Target Users: Global

Summary: Rostering now includes a 14-day weather forecast, helping teams plan around environmental conditions.

Key Features:

• Weather icons, temperature range, and tooltips
• Forecast displays directly within the roster user interface

Timesheet Rounding for New Organisations

Release Date: 28 April 2025
Target Users: Global

Summary: New organisations can now enable rounding for timesheet entries. Admins can configure rounding settings and view both rounded and actual clock times for comparison.

Key Features:

• Configurable rounding rules for clock in/out
• Displays both actual and rounded times
• Initially for new orgs; rollout to existing customers planned

AU Payroll

Automation of Public Holiday Not Worked for Auto-Paid Employees - Phase 1 (GA)

Release Date: 26 March 2025 Target Users: Payroll Admins Description: This feature automatically separates Public Holiday Not Worked earnings lines for auto-paid employees within a pay run and payslips. Key Features:

• Automatic public holiday pay for eligible auto-paid employees.
• New setting in employee profiles to enable automation (not available for award-based employees).
• New pay category: "Public Holiday Not Worked" for reporting.
• LWOP (leave without pay) handling ensures public holidays during unpaid leave periods are not paid incorrectly.

Contractor Management - Phase 1

Release Date: 31 March 2025 Target Users: Payroll Admins Description: This feature enables payroll admins to add and pay contractors, with automated tax withholding, super contributions, and GST (goods and services tax) calculations. Key Features:

• New Contractor Wizard for easy contractor setup.
• Tax Withholding support for applicable contractors.
• Super Contributions settings extended to contractors.
• New Pay Category: GST (auto-calculates GST for contractor payments).
• Reporting tools for contractor payments and tax.

Integrations

Parallel Pay Run Mode for Customer-Led Onboarding Journey

Release Date: 25 March 2025 Target Users: AU Next Gen + Intelligent Payroll Guided Onboarding Cohort Description: This feature prevents unintended payroll syncs during onboarding by locking key employee fields and restricting HR > Payroll updates. Key Features:

• Locks key employee fields to ensure accurate payroll comparisons.
• Displays a warning banner and pop-up about restricted updates.
• Temporarily restricts HR > Payroll syncs while in Parallel Pay Run Mode.

NZ Payroll

EOFY IR Submission Reconciliation Report

Release Date: 19 March 2025 Target Users: Payroll Admins Description: This feature introduces a new reconciliation report to help payroll admins verify Inland Revenue submissions and payments for compliance. Key Features:

• New EOFY (end of financial year) reconciliation report for Inland Revenue submissions and payments.
• Can be run by month with a breakdown of pay runs if required.

Pre-Payroll (Leave)

Leave Accrual Based on Employee Start Date

Release Date: 28 March 2025 Target Users: UK, SEA & CA (HR standalone, HR+Payroll) Description: This feature allows leave accrual to align with an employee's actual start date, ensuring accurate pro-rata calculations. Key Features:

• Accruals are now based on individual employee start dates rather than a fixed date.
• Supports compliance with different employment standards.
• Pro-rata calculations applied for part-time/casual employees.

UK HR/PY

Sync UK Payroll Documents to EH HR Platform - P45

Release Date: 24 March 2025 Target Users: UK HR+PY connected orgs Description: This feature enables terminated employees to access their P45 directly from the HR platform, improving document accessibility. Key Features:

• P45 documents now appear in employee files and My Documents.
• Availability for admins and employees once P45 notification is sent in Payroll.

Core/Mobile Infrastructure

CodePush Server Implementation for EH Work

Release Date: 10 March 2025
Target Users: EH Work app users

Description: We’ve introduced Over-The-Air (OTA) updates via CodePush Server, allowing us to push fixes to the EH Work app without requiring app store approvals or manual updates. This means faster fixes and real-time improvements for users.

• Users must close and reopen the app for the fix to take effect.
• Native code/binary changes still require app store submission.
• Future enhancements will ensure updates apply on the first app open.
• Configuration is planned for EH Jobs to extend OTA updates to job seekers.

Core Security

Passkeys for HR Mobile Platform

Release Date: 6 March 2025 (Mobile App v2.49.0)
Target Users: Global

Description: Users can now set up and use passkeys to log in to the Employment Hero Work app securely.

• Passkeys can be managed in a new security settings menu.
• Passkeys support cross-device sharing via iCloud Keychain, password managers, and Google.

Core Payroll

Updated Terms & Conditions and Privacy Policy

Release Date: 13 March 2025
Target Users: Global

Description: We’ve updated the default Terms & Conditions and Privacy Policy in Payroll. Users will now acknowledge the correct policies via links rather than outdated, copied text.

Integrations

Intelligent Payroll Business Templates Bug Fix

Release Date: Available Now
Target Users: AutoPay customers

Description: We’ve fixed an issue where report packs weren’t correctly assigned to pay schedules when using business templates in Intelligent Payroll.

Intelligent Payroll Payment Files

Release Date: Available Now
Target Users: AutoPay and non-AutoPay organisations (all regions)

Description: Users can now select which payment file to use for individual pay schedules in Intelligent Payroll.

• A new ‘Pay run payment file’ field in pay schedule settings allows for selection.
• Ensures flexibility in payroll processing.

Payroll

Include Employees with a Termination Date in Pay Runs (Phase 1)

Release Date: 12 March 2025 (Beta)
Target Users: Admins

Description: We’re automating termination payouts for offboarded employees across AU, NZ, UK, SG, and MY.

• Previously limited to UK EH brands, now available to all UK brands and Intelligent Payroll clients globally.
• Phase 1 covers employees whose default pay schedule includes them automatically.
• Phase 2 will extend coverage to AU & NZ employees based on employing entity.

Pre-Payroll (Leave) Mandatory Notes and Documents for Leave Requests

Release Date: 12 March 2025
Target Users: UK, SEA, CA (AIOP Leave regions)

Description: HR admins can now enforce company policies by requiring notes and/or documents for specific leave types.

• Reduces incomplete leave requests and manual follow-ups.
• Ensures compliance with company policies.

Pre-Payroll (Time & Attendance) Enable Copy Shifts for Worksite and Position Structure

Release Date: 11 March 2025 (Closed Beta)
Target Users: Global

Description: We’ve expanded the Copy Shifts feature to support Work Sites and Positions instead of Cost Centres.

• Standard Copy: Copy shifts to the following week.
• Advanced Copy: Copy shifts for selected employees to a specific start date.
• Disabled work sites and positions are automatically removed.
• Shifts cannot be copied for employees no longer assigned to a position.
• New error-handling options allow users to create empty shifts for conflicts or skip overlapping shifts.
• This is part of a phased update for full Time & Attendance integration with Work Sites and Positions.

Clock In/Out and Submit Timesheets with Work Sites & Positions

Release Date: 12 March 2025 (Closed Beta)
Target Users: Global

Description: Employees can now clock in/out and submit timesheets with Work Sites and Positions, replacing Cost Centres where applicable.

• Employees can select their work site and position when clocking in.
• Timesheets can be manually created with work site and position details.
• Upcoming rostered shifts will be auto-populated with work site and position information.

The below release notes cover Monday 3 March to Friday 7 March, 2025.

C

Core HR

• Bulk Action Accounts (Lock and Unlock) - HR Description:
  • Introduced a dedicated Bulk Action Accounts tool that empowers InfoSec teams to independently manage bulk account locks and unlocks directly from the HR platform. Features include bulk lock and unlock, CSV upload, real-time validation, customizable notifications, self-service unlock links, auto-unlock timers, and audit logging.
• Release Date: 05/03/2025
• Target Users: Global users

Core Payroll

• Adding a deduction tab to a pay run (UK)
  • We've expanded the "add a deduction tab" feature to include the UK. This allows related deductions added to the pay run inclusion page to easily flow through to an open pay run. A key benefit is enabling Earned Wage Access for UK employees in an open pay run.
• Target Users: Public UK
• Release Date: March 4, 2025
• Further Resources: Partner Update

Core Payroll

• Initiative: 2026 AU Public Holidays have been uploaded to the payroll platform
  • Objective: Compliance and improve user experience
  • Description: Correct leave hours will be reduced when employees are taking leave on a PH in the payroll platform, calculations in rule sets when working on PH. Public Holiday for VIC "Friday before the AFL Grand Final" not included, date TBC.
• Release Schedule: 7th March 2025
• Target Users: Payroll users.

Core Payroll

• Include Leave Loading in System-Generated Back Pay Calculations
  • Description: The platform now automatically includes leave loading back pay in back pay calculations, eliminating the need for manual calculations.
• Release Date: Released 5 March, 2025.
• Target Users: AU payroll users on Plus/Premium plan

Core payroll

• Publishing Multi-Entity Chart of Accounts - Phase 3 - Split CoA by Location and Employing Entity
  • Description: Building on MVP and Phase 2, this update improves functionality for organisations with multiple employing entities by allowing the generation of accurate and compliant accounts tailored to each entity’s needs.
  • Users can now select to split by location and employing entity simultaneously using checkboxes.
  • Journal generation reflects account configuration settings.
• Target Users: Payroll users in all regions except the UK, utilising File Export/Detailed File Export connections.
• Release date: Wednesday 12 March.
• Further information: Partner update.

D

Data & AI

• Talent Marketplace: Repo Expansion (Slice 2) - Extraction & Enrichment for 6 New AU Cities
  • Description: Completed extraction and enrichment processes for Gold Coast, Canberra, Newcastle, Sunshine Coast, Geelong, and Hobart, adding 32,577 businesses to the repository.
• Release Date: 21/02/25
• Objectives: Complete extraction and enrichment for 6 additional Australian cities.

Data & AI

• EOS Implementations - Manual Column Matching
  • Objective:
    • Enable admins to manually review and adjust AI-inferred column matchings in the EOS DIY flow.
  • Description:
    • Introduced a new screen between the file upload page and the individual field editing page.
    • Added dropdowns for users to change AI-inferred column mappings, reducing the time needed to correct AI-driven errors.
    • Introduced a manual entry option, allowing users to leave fields blank and enter data in the next step.
  • Release Date: April 1, 2025
  • Target Users: EmploymentOS, no award, less than 20 employee admins in an account.

Data & AI

• EH Jobs - Enhance SAP moderation capabilities & refine moderation accuracy
  • Problem:
    • SAP Conversation Moderation Queue only allows review actions for Jobseeker-sent messages. AI Moderation occasionally flags legitimate Business messages incorrectly (e.g., tracking URLs, signatures). SAP moderators lack tools to correct AI false positives.
  • Solution:
    • Enhanced SAP Page 2 - Conversation moderation queue
  • • Enable Moderator to take review action of unblocking JS/Business message
  • • Add "Message Unblocked By" tracking column on SAP Recipient can receive unblocked messages and read them in the thread (in-app chat/mailbox)
  • Refine prompt to improve moderation accuracy
  • • Allow tracking URLs (SendGrid, Mailchimp)
  • • Prevent flagging of signature blocks Ignore system warnings from external organisations
  • • Exempt auto-reply messages from Layer 2 flagging Ignore Business requests for personal sensitive information (ID, DOB) with provided reasons/reasonable background
  • Target users: EH Internal Staff & EH Jobs app users
  • Release Date: 28 Feb & 5 Mar 2025.

I

Integrations

• Xero Employee Import Enhancements

  • Objective:
    • Correctly map Xero’s four gender options to payroll.
  • Description:
    • Xero has four gender options: Female, Male, Non-Binary, and Not Stated.
    • Payroll previously only had three options, causing incorrect mappings.
    • A new Non-Binary option has been added to payroll, ensuring proper mapping: ■ Female → Female ■ Male → Male ■ Non-Binary → Non-Binary ■ Not Stated → Unspecified
  • Release Schedule: Available now.
  • Target Users: AU Payroll customers integrated with Xero.

• Integrations

  • Initiative: Xero Employee Import enhancements.
  • • Objective: Correctly display deductions when imported to payroll via the Xero employee import function.
  • • Description: We​ have improved the employee import function to correctly handle deductions: ◦ Percentage deductions: Previously, deductions calculated as a percentage were imported as fixed amounts, potentially causing reconciliation issues. This has been fixed. ◦ Deductions over $100: The import process used to incorrectly cap deductions at $100. This has been fixed, and all deduction amounts will now import correctly.
  • Release Schedule: Available now
  • Target Users: AU Payroll customers integrated with Xero and using the Xero employee import function.

P

Pre-payroll

• Detailed Sickness Reporting
  • Our Sickness Report now provides detailed information about individual employee sick reasons, going beyond the previous high-level view. This enhancement supports legal, operational, and well-being considerations by allowing employers to accurately track and report on sick leave reasons.
• Target Users:
  • UK, Malaysia and Singapore EmploymentOS Standard - Premium & Platinum subscribers
  • All EmploymentOS subs
  • Global HR-only subscribers: Standard, Premium and Platinum.
• Release Date: March 3, 2025
• Further Resources: Knowledge base article.

Pre-payroll (Time and Attendance)

• Localise Terminology for Canadian Users
  • Description: Replaced “Rostering” terminology with “Scheduling” across all relevant interfaces in Canada to better align with Canadian conventions.
• Release Date: 03/03/2025
• Target Users: Canada
• OKR Alignment: #okr-eos
• Objective: Improve user experience and clarity.

Payroll Integrations

• Surfacing Payroll Integrations in the AIOP
  • Description: This update enhances the accessibility and management of payroll integrations within the AIOP, streamlining workflows and improving payroll processing efficiency.
  • Users can now navigate to 'Payroll Integrations' via 'Pay' in AIOP and connect to their required integration provider.
  • Available in AU (Xero, File-based exports), UK (Xero, Telleroo, File-based exports), and NZ (Xero, File-based exports).
  • Customers no longer need temporary access to payroll or share login credentials with the services team.
  • Next phases: QBO integration is imminent, with other integrations (Business Central, NetSuite) following soon.
  • Target Users: Intelligent Payroll Customers ONLY
  • Release Date: Friday 7 March

T

Talent Marketplace

• Application Tracking Enhancements
  • Objective: Improve visibility into job application progress to boost user engagement.
  • Previously, users had no clear way to track job applications, leading to drop-offs.
  • Introduced Transparent Application Stages so users can see their progress.
  • Added Visual Progress Tracking with a redesigned application screen.
  • Implemented Proactive Notifications for key updates (e.g., when an employer views a profile or downloads a resume).
• Release Date: March 6, 2025.

Talent - Website

• EmploymentOS Menu Updates
  • Description:
    • Introducing an updated menu for Employment operating system on the website (both old & new instances)
  • Highlighted pricing section in the website footer
  • Featured tile section, 3 column layout with description for all options
• Target users: Global EmploymentOS users
• Release schedule: 7 March 2025.

Talent - Website

• Employment Hero Jobs Migration & Re-skin - Job Search and Job Detail Page
  • We've migrated the job search and job detail pages from jobs.employmenthero.com to employmenthero.com/jobs. These pages have also been reskinned to align with our latest design and branding.
• Target Users: Global Users
• Release Date: March 3, 2025
• Note: The migration of other pages (Homepage, Company Page) will follow soon.

Talent Marketplace - Employment Hero Jobs app

• Hiring Intent

  • Description: Added a "Hiring now" section on the Find Work page, a "Hiring now" drawer on the map view, and hiring banners on business details pages to help job seekers quickly find and connect with hiring businesses.

• Release Date: 6/3/2025

• Target Users: Job Seekers

• Description: Implemented profile strength indicators, profile task prompts, and profile queue priority to gamify the job seeker profile experience.

• Release Date: 06/03/2025

• Target Users: Job Seekers

Profile Public Share

• Description: Enabled candidates with profile scores above 57% to opt-in and share their public profile with businesses they haven’t applied to.
• Release Date: 06/03/2025
• Target Users: Job Seekers

Sign Up Entry Points

• Description: Added sign-up banners on the Find Work page and sign-up CTAs on screens where unauthenticated users can't see content.
• Release Date: 6/3/2025
• Target Users: Job Seekers

Workplace Compliance - Accessible Certification Module

• Description: Enhanced the certification experience by simplifying employer certification management and employee certification input and renewal.
• Release Date: 03/03/2025
• Target Users: Canada only.

Localise Employee Profile to Support Canada Payroll

• Description: Enhanced employee profile support localisation for Canada, including hiding irrelevant fields, updating address and banking details, updating date formats, phone number validation, and capturing SIN.
• Release Date: 26/02/2025
• Target Users: Canada only.

Talent - Website

• Website Migration - Moving Path Pages to the New Instance
  • OKR Alignment: #okr-eos
  • Objective: Migrate multiple path pages to the new website instance.
  • Description:
    • Migrated over 250+ pages from the old website to the new WordPress instance.
    • Ensured all components were rebuilt, content was published, and network configurations were handled using a reverse proxy.
    • Previously, some pages were live in the AU region; this release includes: /solutions → 20 pages across all 5 regions /services → 7 pages across all 5 regions /products → 11 pages across all 5 regions Homepage → 1 page across all 5 regions /hire-employees → 10 pages across all 5 regions /hero-foundation/ → 1 page across all 5 regions More migration work will continue after EmploymentOS menu updates.
  • Release Schedule: February 24, 2025 – March 6, 2025
  • Target Users: Australia.

Talent - Website

• EmploymentOS Menu Updates (for Marketing Campaign Going Live on March 10th)
  • Description:
    • Introducing an updated menu for the Employment Operating System on the website (both old and new instances), along with additional enhancements: Highlighted pricing section in the website footer. Featured tile section with a three-column layout and descriptions for all options.
  • Target Users: Global
  • Release Schedule: March 7, 2025

W

Workplace Compliance

• Localise the employer onboarding/quick add process for Canada
  • Description: We​ have localised the employer onboarding and quick-add process to support Canada. The following updates have been made:
    • Localisation: When the language is set to English (Canada), the localised naming conventions for compensation rates, normal working hours per week, and time off will be displayed
    • Location: The location is pre-filled from the Location Settings and is uneditable during onboarding and employee quick-add
    • Location Options: The ability to add a new location during onboarding and quick add has been removed Date Formats: Date formats have been updated to the YYYY-MM-DD format
    • Employment Types: Employment type options are Full Time, Part Time, and Casual Checklists - The option to trigger checklists during onboarding has been removed
    • Currency: The default currency is set to CAD Compensation
    • Rate: Compensation rate selections are now updated to “Annum” and “Hour” Vacation Pay Percentage: A new field has been added to capture the Vacation Pay Percentage in the Pay Details section of onboarding
• Release Schedule: February 27, 2025.

Workplace Compliance

• Product family: Workplace Compliance
• OKR Alignment: (O4) $300M - Local (CA) :canada-flag-waving:
• Initiative: Localise the document template and basic editor variables for Canada
  • Description: We have updated the document templates and basic editor variables to support Canada. The following changes have been implemented:
    • Advanced Editor Templates have been removed from the selection options When the language is set to English (Canada), the following localised naming conventions will be displayed: Employee Address - Street Address Employee Address - Unit/Suite Employee Address - City Employee Address - Postal/ZIP Code Employee Address - Province/Territory/State Employee Compensation Rate Schedule Company Name Company Address Date variables are now set to the default YYYY-MM-DD format. If Canada is the only country chosen for the template, the Award and Classification variables will be hidden from the variable selections. However, if both Canada and Australia (or all countries) are chosen, the award and classification variables will show up. The Contractor Trading Name variable is now a text box and will not automatically fill in any details. Document history will show dates in the YYYY-MM-DD format.
• Release Schedule: March 3, 2025.