Employment Hero Release Notes

AI

• Added a dedicated HeroAI widget to the home dashboard so customers can discover AI capabilities faster, access suggested prompts, and launch chat in one click. (Released: 24 March 2026)
• Added Hero AI conversation history to the chat widget so users can revisit previous chats and open full transcripts from a unified history panel. (Released: 19 March 2026, All Hero AI users)
• Improved Hero AI feedback controls with larger colour-coded icons, confirmation messaging, and detailed negative feedback reasons so users can share more useful feedback on responses. (Released: 18 March 2026, All Hero AI users)
• Improved HeroAI answer accuracy by prioritising knowledge base content that matches the user’s platform context, helping users receive more relevant how-to guidance. (Released: 20 March 2026, All users)
• Refined the HeroAI widget and chat experience with a more native interface, clearer navigation between new and recent conversations, and higher visibility on the home dashboard. (Released: 26 March 2026)

Automations

• Added a personalised My Reports view so users can pin, reorder, and manage frequently used reports more efficiently. (Released: 26 March 2026, Reports users)
• Added leave requests and leave balance data to Custom Report Builder so HR teams can combine leave metrics with workforce data in a single report. (Released: 25 March 2026, HR Administrators)
• Added saved filters and a unified filter bar across reports, making it easier for users to reopen reports with their preferred views and keep charts and tables in sync. (Released: 24 March 2026)
• Added tenure, voluntary departure, and time-since-termination fields to Custom Reports so teams can analyse attrition trends without manual spreadsheet work. (Released: 24 March 2026, HR Admins and people managers)
• Users can now edit live workflows in place without unpublishing them first, helping HR administrators and payroll managers make updates faster without interrupting active processes. (Released: 24 March 2026)

Core HR

• Added audit logging for banking detail creations and updates so HR administrators can track changes more easily and verify previous and updated details. (Released: 23 March 2026, HR Administrators)
• Added rich text hyperlink support in tasks and subtasks so HR administrators can create clearer, more professional onboarding and checklist content. (Released: 20 March 2026, HR Administrators and Employees)
• Employees can now set a preferred first name that appears across the platform, helping protect privacy while preserving legal names for payroll and compliance documents. (Released: 23 March 2026)

ITOps & Security

• Added account settings directly on the Jobs website so existing HR users can manage passkeys, MFA, linked social sign-on accounts, passwords, and recovery settings without leaving Jobs. (Released: 20 March 2026)
• Added reporting line sync with Microsoft 365 so manager updates made in Employment Hero can flow through to the Microsoft 365 org structure more reliably. (Released: 25 March 2026)
• Improved the password reset flow to recognise company email addresses and guide users toward the correct Employment Hero login email, reducing confusion and failed reset attempts. (Released: 23 March 2026, All users with company emails)
• Updated the Asset Register toolbar to make import and export actions easier to find, reducing friction for users managing assets. (Released: 24 March 2026, HR users with Asset Register permissions)

Mobile App

• Released EH Work app version 2.74.2 with Hero AI interface updates, refreshed knowledge content, expanded manager quicklinks, improved search accuracy, setup mode restrictions, and better SSO back-button behaviour. (Released: 24 March 2026)

OpenAPI & Developer Experience

• Added employee certificate write operations to OpenAPI, including support for uploading certificate files and updating assigned employee certificate records. (Released: 24 March 2026)
• Added new OpenAPI endpoints for Hero Time Clock access, improved permissions alignment for employee documents and policies, and introduced custom webhook user agent support for broader third-party compatibility. (Released: 24 March 2026)
• Expanded OpenAPI capabilities with certificate write and webhook events, improved certificate data responses, overnight timesheet support, and a new work type endpoint for payroll-connected organisations. (Released: 12 March 2026)
• Updated the Get Pay Details endpoint so API access now follows the same permission model used in-platform. (Released: 20 March 2026)

Performance Management

• Added a detailed goals reporting dashboard and CSV export so organisations can track goals and key results in a single centralised view. (Released: 20 March 2026)
• Added goal and key result data to Custom Report Builder so HR admins and owners can combine OKR reporting with employee data in one export. (Released: 24 March 2026)
• Added optional questions, employee-only and reviewer-only questions, and internal assessment visibility controls to performance review templates, giving organisations more flexibility while keeping scoring accurate. (Released: 24 March 2026)
• Admins and owners can now export anonymised happiness survey responses to CSV for easier trend analysis and leadership reporting. (Released: 23 March 2026)
• Replaced individual learning assignment emails with a single daily digest, helping reduce inbox noise while keeping employees informed about new modules. (Released: 26 March 2026, Global)

Recruitment

• Added a candidate pipeline report so recruiters can compare live candidate counts across open roles and stages in one place. (Released: 24 March 2026)
• Added Expression of Interest job listings so employers can keep long-term talent pipeline roles open without expiry and automatically send applicants into the Talent Pool. (Released: 20 March 2026, Employers and Recruiters)
• Added native Criteria Corp and Codility integrations so recruiters can send assessments, automate invitations, and review results directly in ATS without switching systems. (Released: 26 March 2026, Recruiters and Hiring Managers)
• Added time-in-stage reporting so recruiters can see how long candidates spend at each stage and identify hiring bottlenecks earlier. (Released: 24 March 2026)

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Here are our product releases for Week 2 of 2026, which includes March 2-6, 2026.

Automation

• HR admins and payroll managers can now export CSVs directly from report cards, saving time and reducing navigation. (Released: 3 March 2026, All subplans)

Digital Onboarding

• Organisations can now automatically assign Go1 learning content to new hires and other workflow triggers. (Released: 4 March 2026, Mid-market orgs)

• Assigned Learning Report now includes new visualisations, filters, and richer data for mid-market clients. (Released: 25 February 2026, Mid-market orgs)

HR Core

• Clause creation in the document editor is now simpler and more intuitive, reducing errors and confusion. (Released: 2 March 2026, All users)

ITOps & Security

• The asset register now displays assignee company emails and includes this data in CSV exports for easier audits. (Released: 4 March 2026, HR admins)

• The Asset Management tile now defaults to showing only current assets, with improved metadata and filtering. (Released: 4 March 2026, HR users)

Leave & Expenses

• Public holiday calendars are now automatically updated and include new state-specific holidays in AU, reducing manual work for admins. (Released: 5 March 2026, All regions)

• Enhanced expense policies and allowance cards give admins more control and employees greater visibility. (Released: 13 January 2026, All regions)

Performance Management

• Performance review setup and reviewer assignment are now more flexible and streamlined. (Released: 27 February 2026, HR admins, managers)

Recruitment

• Job seekers now see personalised authentication messages based on their entry point, improving clarity and reducing confusion. (Released: 4 March 2026, Job Seekers)

• Job seekers can now import their LinkedIn profile as a PDF to streamline profile setup and reduce manual entry. (Released: 4 March 2026, Job Seekers)

• Added confirmation and feedback options to job reporting, reducing accidental reports and improving issue tracking. (Released: 4 March 2026, Job Seekers)

• Recruiters can now paste job descriptions with formatting preserved and use standard editing shortcuts. (Released: 5 March 2026, Recruiters and admins)

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Digital Onboarding

• App Update (v2.72.6): Introduces new features, UI uplift, and improved password management for Payroll and HR users. (Released: 25 February 2026)

• Modernised Layouts: Sticky navigation and global search deliver a faster, more intuitive EH Work experience. (Released: 25 February 2026)

• Sequential Signing: Multiple internal signatories can now sign HR documents before sending to employees. (Released: 26 February 2026)

HR Rostering & Timesheets

• Conflict Warnings: Rota managers are now warned of conflicts between leave and scheduled shifts, with inline resolution options. (Released: 23 February 2026)

ITOps & Security

• Breach Detection: EH Work App now checks existing passwords against known data breaches at login. (Released: 25 February 2026)

• Jobs Site Access: HR users now use their HR credentials to access the Jobs site for a consistent security experience. (Released: 25 February 2026)

• SSO Certificate Management: Admins can now upload a secondary SSO certificate, reducing the risk of lockouts. (Released: 23 February 2026)

Payroll

• Breach Database Checks: Web login now checks passwords against breach databases with bi-annual re-checks. (Released: 25 November 2025, phased rollout)

• In-App Password Management: Payroll-only users can now change their passwords directly in the EH Work App. (Released: 25 February 2026)

• Web Login Refresh: Refreshed Payroll web login delivers a more intuitive, secure, and user-friendly experience. (Released: 27 January 2026, phased rollout)

Performance Management

• Assigned Learning Report: Now features new visualisations, filters, and richer details for tracking progress. (Released: 25 February 2026)

Recruitment

• AI Interviewer: Now default for all new jobs, providing a faster candidate experience and intelligent follow-up. (Released: 24 February 2026)

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Automations

Custom Forms - Form Assignment Status

Form owners can now track assignment and completion status for custom forms, reducing manual follow-ups and improving compliance.
(Released: 2 February 2026, Global Forms users)

HR Rostering & Timesheets

Worksite-Based Time Reporting for Managers

Non-admin managers can now access time reports for their assigned worksites, reducing admin overhead and enabling faster, self-serve operational insights. Reports are scoped to authorised worksites, ensuring privacy and data security.
(Released: 4 February 2026, Worksite-based managers)

Mobile App

EH Work App v2.71.4

Employees can now submit timesheets without an assigned work site or position, and benefit from UI and navigation enhancements including a global header, sticky navigation, and improved dashboard layout.
(Released: 2 February 2026, All users)

Payroll

Remember 2FA for Multiple Accounts on Payroll

The "Don’t ask me again for 24 hours" 2FA setting now persists across up to three saved accounts, making it easier for users managing multiple payroll accounts.
(Phased rollout from 3 February 2026, Payroll Web Users)

Enhanced Login Experience on Payroll

Payroll web login now features tailored sign-in options, faster account switching, and visible password entry for a smoother and more secure experience.
(Released: 4 February 2026, Payroll Web Users)

Create API Endpoints for Pay Condition Rule Sets

New API endpoints allow users to manage pay condition rule sets, including creating, updating, deleting, and cloning rule sets for streamlined payroll management.
(Released: 3 February 2026, API consumers on Plus/Premium plans)

Platform Experience

Scalable Filters & Cascading Menu

A new, consistent filter design has been introduced across the platform, starting with high-traffic features, to improve usability and reduce visual clutter.
(Released: 3 February 2026, HR Users)

Enhanced Layout & Navigation in EH Work

The EH Work app now features modernised layouts, sticky navigation, global search, and improved dashboard design for a more intuitive user experience.
(Released: 2 February 2026, HR Users)

Recruitment

Enhanced Search and Filtering in the Recruitment Module

Recruiters can now shortlist candidates faster with new filtering and search options, including screening question answers, SmartMatch score, and free-text search across profiles. This upgrade streamlines high-volume hiring and ensures the right candidates are surfaced quickly.
(Released: 4 February 2026, Recruiters)

Talent Search - Saved Candidates and Recent Searches

Recruiters can save candidates directly in Talent Search, view live profiles, invite to jobs, and access recent searches for a seamless experience.
(Released: 5 February 2026, Employer SmartMatch users)

Operationalising the Recruitment AI Commercial Billing Model

Recruitment AI features are now available as a paid add-on, with flexible credit tiers and accurate usage tracking for features like Video Interview Agent and AI JD Suggestions.
(Released: 2 February 2026, Customers on eligible subscription plans)

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Automations

Managers and HR can now submit forms on behalf of employees, with clear subject selection, affected-employee-based workflow triggers, and explicit visibility controls for confidential submissions. (Released: 27 December 2025, Global Forms users)

Digital Onboarding

A new onboarding experience for first-time admins, including a landing page, guided setup checklist, and default "welcome to the team" content, helps new organisations set up induction content with confidence. (Released: 22 January 2026, New orgs AU/UK/NZ)

HR Rostering & Timesheets

Uniform filters have been added across Core HR reports, including Workforce Snapshot, Headcount, Probation, HR Documents, Certifications, Audit Trail, Safety Incidents, Tenure, Induction Content, Termination, Work Eligibility, and Policy, improving navigation and user experience. (Released: 29 January 2026, All users)

Audit Trails in HR and SAP now show who made changes to emergency contact details in the employee profile and what details were added, updated, or deleted. (Released: 28 January 2026, All users)

When adding a policy template, the country filter now defaults to the organisation’s country, making it easier to find relevant templates. (Released: 28 January 2026, All users)

ITOps & Security

A new CSS permission allows organisations to delegate Single Sign-On (SSO) configuration to IT staff without granting full admin rights, improving security and flexibility. (Released: 29 January 2026, IT Admins)

Payroll web login now features tailored sign-in options, faster account switching, and visible password entry, aligning the experience with HR web login. (Released: 27 January 2026, All Payroll Web Users)

Permissions for updating and resetting daily limits on Payroll have been separated, supporting better segregation of duties for InfoSec and UK-based staff. (Released: 27 January 2026, Information Security and UK Payroll SAP Users)

Mobile App

The latest EH Work app introduces a new bottom navigation bar, restructured settings, and an allowance dashboard for real-time visibility. The app is now built on React Native v0.81, improving performance and stability. (Released: 26 January 2026, All mobile users)

OpenAPI & Developer Experience

OpenAPI and CSS permissions are now aligned, enabling non-admins to use APIs according to their platform permissions. This includes new support for offboarding employees and worksites/positions APIs. (Released: 26–29 January 2026, Global, HR Platinum, eOS Plus and Unlimited subplans)

Performance Management

Admins can now configure approval workflows with multiple conditions and restrict hiring group selection, ensuring accurate and consistent approval routing. (Released: 27 January 2026, Global for Admins and Owners on Platinum, Plus and Unlimited)

Recruitment

Recruiters can now automatically generate high-quality job descriptions from structured job fields, reducing manual effort and improving time-to-publish. Manual edits and AI suggestions are supported for further refinement. (Released: 21 January 2026, Recruiters)

The Voice Agent can now call and SMS candidates in New Zealand, the UK, and Canada, with new callback workflows and improved date parsing for localised screening. (Released: 20 January 2026, Recruitment teams)

The job posting process now features a per-job-board workflow, improved LinkedIn field rehydration, real-time readiness states, and safer partial publishing, making job board management more reliable and user-friendly. (Released: 29 January 2026, Recruiters and Admins)

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Recruitment

AI Tailoring for Job Applications

AI relevance engine now tailors candidate profiles to specific job requirements, highlighting only the most relevant information for each application. This streamlines the application process for candidates and recruiters, improving the quality of applications and reducing manual effort. (Released: 22 January 2026, Job Seekers, Recruiters)

Talent Search - Job Mode

Recruiters can now source candidates directly from an active job using Job Mode Search. This feature uses the job description to return a ranked and scored list of candidates, surfacing high-quality matches before they apply. SmartMatch scores and summaries are now available at the sourcing stage, closing the loop between jobs and sourcing. (Released: 19 January 2026, Recruiters)

ATS - AI Pre-Screening Question Generation Improvements

The AI-powered pre-screening question generator now delivers smarter, industry-specific transportation and commute questions, ensuring candidates are only asked about vehicle access or commute reliability when relevant to the role. This enhancement speeds up job creation and improves the relevance of screening questions. (Released: 14 January 2026, Recruiters)

Payroll

IRAS PDF Form Compliance Enhancements

The Singapore payroll platform now automatically captures and displays essential designation and date fields on PDF versions of IRAS tax forms (IR8A, Appendix 8A, and Appendix 8B), ensuring full statutory compliance. Administrators can save authorised person designations, and declaration dates are dynamically populated based on the filing method. (Released: 21 January 2026, Admins, Employees)

Mandatory Fields Settings Page

Employers can now set certain fields, such as Emergency Contacts, Cost Centres, and Managers, as mandatory. This update helps maintain compliance and ensures critical information is captured for business practices. (Released: 20 January 2026, SG, Platinum, Employment Plus, Employment Unlimited)

Enhanced Login Experience on Payroll

The Payroll web login experience has been refreshed to align with the HR web login. Users benefit from tailored sign-in options, faster account switching, and a visible password entry option to reduce lockouts. (Phased release from 19 January 2026, All Payroll Web Users)

Security API Limits

API limits have been introduced to restrict the amount of data that can be requested from Leave pages, reducing the risk of system overload and improving reliability. (Released: 19 January 2026, All users)

Permission Enhancements - People Reports

Organisations on high-tier plans can now grant users access to individual people reports within Permissions, providing more granular control over report access. (Released: 21 January 2026, Platinum, Employment Unlimited, AIOP)

Core HR

Public Holiday Indicator

A visual indicator now displays the name of public holidays applied to leave requests, helping users distinguish public holidays from regular working days when selecting leave dates. (Released: 20 January 2026, All users)

Policy Due Dates

Policy due dates can now be set, providing clear timeframes for employees to acknowledge policies. Automated reminders and updated reporting make it easier to track outstanding and overdue acknowledgements. (Released: 15 January 2026, All users)

Performance Management

9-Box Talent Grid Visibility and Accessibility

The 9-Box Talent Grid is now more accessible, appearing as a standalone item under Performance. Admins and managers can manage visibility settings and edit existing ratings, improving adoption and data accuracy. (Released: 20 January 2026, Platinum, Plus, Unlimited)

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Core HR

Display Notice Periods in Employment Details

Description: As a follow-up to the recent notice period uplift, we’ve extended support to employment contracts by making notice period values available as pre-populated contract variables.
This ensures that notice period information captured in employment details can now be automatically inserted into contract templates, reducing manual effort and improving consistency between employee records and generated contracts. Note that this will only be available on the new document editor.
Release schedule: 24/12/2025

Add Company Policies module to the HeroForce Portal

Objective: Enhance HeroForce team efficiency
Description: Previously, our Global Teams (GT) team had to manage each GT organisation’s policies within each individual organisation. This release centralises the control of policies for all GT organisations to the HeroForce Portal. We now also provide visibility of GT policies to Host organisations, so they are aware of HeroForce employee compliance status.
Key Features

• HeroForce Portal:
  • Added Company Policies module to the HeroForce Portal
  • Each policy can be assigned to multiple organisations at once, with the same level of employee team/entity/location/etc granularity as before
  • Templates are taken from custom templates within GT organisations at the moment - in the future, this can be switched over when template management is introduced to the HeroForce portal. Regardless, the current GT use case for policies is only file upload rather than template-based.
  • Template variables are applied uniquely for each assigned organisation to avoid exposing client data
  • Aside from sharing logic, all other behaviours are the same as existing organisation policy flows.
• Host organisation: GT policies can now be viewed in their policy management module and GT employee files, with an “Assigned by Global Teams” tag. They cannot edit these policies, but can view their contents. In the employee file, they can view the policy status and details.
• GT Employee: GT employees will now see an “Assigned by Global Teams” tag in their E/F policies tab and policies module
  Release Date: 7/1/2026

Turnover Report Enhancements

Description: The Turnover Report now includes a table view of data that can be exported via CSV, making it easier to access, analyse, and share. Additional improvements include updated filters and greater flexibility when generating reports.
Key Updates:

• Timeframe filter updated to Date Range: Offers greater flexibility to customise the data displayed in the report
• New filters added:
  • Primary Manager
  • Personnel Type
  • Tenure Duration
• Table report added: Displays the termination data used in the column chart, showing the individual personnel that make up the chart, including: Personnel Name, Groups, Location, Job Title, Employment Type, Start Date, Termination Date, and Duration
• CSV export added: Can download the table report for further analysis
  Release Schedule: 09/01/2026
  Target Users: All regions

Data and AI

Recruitment Agent - Employer flow - AI Evaluationb

Description: We’ve enhanced the AI Evaluation for completed video interviews in the Recruitment Agent. The updated experience provides employers with clearer, more transparent insights into candidate responses and allows them to give feedback on the AI-generated scoring.
What’s included in this release:

• Structured, evidence-based evaluation: Candidate responses are assessed using clearly separated
• Strengths and Considerations, each directly referencing evidence from the candidate’s answer to support decision-making.
• Clearer score context: AI-generated scores are displayed prominently alongside the evaluation.
• Employer feedback on scores: Employers can let us know if the AI score feels accurate. This helps us assess how well our agent is scoring candidates and improve its performance over time.
  Release Date: 23/12/2025
  Target Users: Recruitment teams on Employment Unlimited subplans

HR Rostering and Timesheets

Public Holiday Icon Displaying Work Site and Positions Rosters

A public holiday icon will display on the work site and positions rosters to increase awareness and help rostering managers better schedule their rosters.
Why It Matters: Public holidays can be a stressful time for rostering managers as employee availability might reduce due to people take leave. Additionally, employees are entitled to penalty rates for working on public holidays, which can impact their roster budgets. The public holiday icon will help roster managers have proactive conversations with their employees to avoid understaffing or increased operational expenditure.
Key features:

• A new umbrella icon will appear on the roster for impacted dates - assuming that the public holiday is linked with the work site
• The ability to link an existing public holiday with a work site via the public holiday settings
• Public holidays will be inferred based on the work site's address
• Public holidays can be copied from existing work sites
  Target Users: All orgs using work sites and position rostering
  Public Release: 31st December, 2025

ITOps and Security

Additional Settings for Payroll Partner Account Recovery Flow

Description: We've rolled out the following updates to give partners more control over how Account Recovery Requests are managed within their business. Partners can now designate a specific user to receive email notifications for all submitted account recovery requests, instead of the default "all partner users." This is set either at the Brand or Partner level, depending on their current payroll champion setup. Account recovery requests, which default to being actioned at the partner level, can now be made actionable by brand-level users.
Release Date: 6 January 2026
Target Users: Payroll Partner and Brand Users

Leave and Expenses

Ensure Compliance with Leave Requests

Objective: Prevent employees from being able to delete a leave request that has been approved or previously approved.
Description: Admins/Owners/Managers can be certain that employees will be unable to delete any leave request that has been approved or previously approved they have already taken. Previously, employees were able to submit a leave request, have this approved, take the leave and then cancel the leave request before it gets processed in payroll. This posed a risk that employees were able to get back a leave balance for leave they have already taken and only relying on a payroll admin email to prevent this. We have now prevented this within platform and only admins/owners/managers/security group users (with access to leave management) will be able to delete a leave request after it has been approved (or previously approved).
Release Schedule: 8th Jan 2025 (Public Release)
Target Users: Global (All regions)

Performance Management

Recruitment – Email Notification Improvements

Objective: To reduce notification noise and provide HR Admins and hiring teams with clearer, more controllable recruitment email notifications, while ensuring important candidate activity is still surfaced in a timely way.
Impact: Previously, individual emails were sent for each candidate application and for every hiring stage movement, often resulting in multiple notifications being delivered on the same day. This contributed to inbox fatigue and reduced engagement with recruitment communications. HR Admins also lacked visibility into email content. With this update, we’ve improved the recruitment notification experience by:

• Consolidating pending candidate application emails into a single daily summary, reducing redundant sends when multiple candidates apply on the same day
• Consolidating hiring stage movement emails into a single daily summary, reducing noise when candidates are moved through stages multiple times in a day
• Enabling Candidate Application Report emails by default, with Pending candidate application emails OFF
• Introducing a template preview, allowing admins to view a live sample of the email with placeholder data before it’s sent
  These changes reduce email noise while improving transparency and confidence in recruitment communications.
  Release Schedule: 05/01/2026
  Target Users: Global, Admins and Owners, Standard, Premium, all EOS subs

Email Notifications: Consistency for Existing Toggles

Objective: Improve consistency and transparency in Organisation Emails by adding previews for existing notifications
Description: Email previews are now available for several existing notifications in the Organisation Emails settings page, bringing them in line with newer emails. HR Admins can view a read-only preview of each email, showing the subject line and full email content. The following emails now support previews:

• Onboarding
  • {Employee} has completed their onboarding setup
  • Don’t delay your pay and complete your onboarding process
• Offboarding
  • Employee offboarding reminder!
  • Reminder to create a backfill role for an offboarding employee
• Work eligibility
  • Employee visa expiry reminder!
  • Employee passport expiry reminder!
• Payslips
  • Your pay slip for pay period ending {Date} is now available
    Release date: 7/1/26
    Target users: Global

Emails Notifications: Timesheets

Objective: Give HR Admins greater transparency and control over Employment Hero’s email notifications
Timesheets-related emails are now surfaced in the Organisation Emails settings page (Time > Timesheets), giving HR Admins visibility into what the email is for, when each notification is sent and the ability to toggle delivery on or off at an organisation level. Email previews are now supported for all timesheet-related toggles, allowing Admins to review email subjects and content before managing delivery.
Release Schedule: Jan 9, 2026
Target Users: Global

Support Learning via the Mobile App

Objective: Employees can now access and complete their assigned learning directly from the Employment Hero Work mobile app. This feature is coming with the latest Employment Hero Work app (version 2.70.1) and will be available to all users as the update rolls out.

• A new Learning menu item is available in the app
• Employees can view all assigned learning, including status and due dates
• Courses open securely in-app via Go1, with no additional login required
• Learning progress and completion sync across web and mobile
  Release Schedule: Jan 9, 2026
  Target Users: Global

Email Notifications: Company Feed & Milestone Reminders

Objective: Reduce email noise while improving transparency and control over notifications
Description: Company Feed email notifications are now both supported in Organisation Emails.

• “New post from {organisation}” and “New announcement from {organisation}” can be toggled on/off individually at an organisation-level.
  • "New post from {organisation}" is now → "You have new posts on your Company Feed"
  • Announcement emails continue to be sent immediately when an announcement is published.
• The “You have new posts on your Company Feed” email is now delivered as a daily summary instead of an email for every new Company Feed post.
  • The summary provides a snapshot of the previous day’s Company Feed activity, including post counts and a highlights section.
  • Individual user preferences in My Notifications > Company Feed > General Posts continue to be respected.
• Milestone reminder emails (Birthdays, Work Anniversaries and Probation Periods) are now sent as daily summaries, reducing email volume while continuing to respect existing reminder timing configurations such as on the day or X days before.
  • Milestone summaries are generated and delivered based on the recipient’s local timezone, ensuring reminders are sent at an appropriate time for each recipient.
  • Emails now use explicit dates instead of relative phrasing (e.g. "in 2 days") to improve clarity across timezones.
• Email previews are available for Company Feed and milestone reminders, allowing Admins to review email content before managing delivery.
  Release date: 9/1/26
  Target users: Global

Rostering and Timesheets

Sales Import via CSV and Sales Data Visualisation

As teams grow, sales quickly become one of the clearest signals of staffing demand. Relying only on static budgets can lead to over- or under-staffing. Sales-driven rostering is optional, and teams with simpler needs can continue using budget-based rostering.
What’s New: Rostering Management now supports Sales Import via CSV and Sales Data Visualisation. You can upload your sales data directly into the platform and view it, giving you clearer insight into your schedules, timesheets, and budget info.
Why It Matters: Previously, rostering decisions were made without visibility into sales data, despite sales being a key driver of how many people you need on shift. With sales data now available in Rostering Management, you can make more informed, commercially-driven rostering decisions
Target Users: All orgs on work sites and position rostering to all regions
Public Release Date: 09/01/2026

Talent Marketplace

Job Application Abandonment Notifications

Description: To address a 30% drop-off rate during the application process, we have implemented an automated re-engagement system to recover lost conversions and improve funnel efficiency.
Key Changes:

• Integrated an automated email trigger for abandoned application flows.
• Included a direct "Finish my application" link for users to resume.
• Established logic to ensure emails are only sent after a defined period of inactivity post-initiation.
  Release Date: 08/01/2026
  Target Users: Job seekers

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Automations

Employee File Change Approvals – Approval History Clarity

Overview: We’ve added clear approval level labels to Employee File Change approval history, making multi-level approval workflows easier to understand at a glance.

What’s New? Approval Level Labels: Approval histories now show labels like “Approval Level 1”, “Approval Level 2”, and more, helping users quickly:

• See where a request is in the approval process
• Understand approver groupings by level
• Identify sequential vs. parallel approval flows

Why It Matters?

• Improves transparency in complex approvals
• Reduces confusion for approvers and HR admins
• Saves time troubleshooting approval issues

Release Date: 26/12/2025
Target Users: Global, Platinum, EU, E+

Compliance Workflows – Induction Content

Overview: We’ve added induction content workflows, enabling HR teams to automatically share, track, and follow up on required induction content without manual effort.

What’s New?

• New Triggers: Workflows can now start when:
  • Induction content is shared
  • Induction content is acknowledged
• New Conditions: You can now filter workflows using:
  • Induction content name
  • Induction content is required (mandatory or not)
• New Action: Share induction content: A new global action (available to all WF modules) lets workflows automatically assign induction content to static or dynamic recipients.
  • Templates -> see image 1 or watch the demo

Why It Matters?

• Eliminates manual induction content sharing and tracking
• Improves compliance by automating acknowledgements and follow-ups
• Saves HR teams time during onboarding

Release Date: 30/12/25
Target Users: Global, Platinum, Employment Plus, Employment Unlimited

Performance Management

Email Notifications: Tasks

Objective: Give HR Admins greater transparency and control over Employment Hero’s email notifications
Description: 7 task email notifications are now combined into a single daily task summary email, making it easy to scan and stay on top of updates.

• Shows overdue/upcoming tasks, new assignments or collaborator updates, and completed tasks.
• Sections appear only when relevant, with a “plus more” link for extra updates.
• Admins can preview, manage, and toggle this email in Organisation Emails.

Release Schedule: 30/12/2025
Target Users: Global

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Automations

Support Create Task Action in Custom Form Workflows

Release Date: 23/12/2025
Target Users: Global Forms Workflow users (EU, Employment Plus and Platinum)

Problem: Custom Form Workflows do not support automated task creation, requiring admins and teams to manually create follow-up tasks after reviewing form submissions which leads to operational overhead and inconsistent execution. Downstream work cannot be reliably triggered from form workflows, meaning approved requests do not automatically translate into actionable tasks for HR IT or Operations reducing the effectiveness of Custom Forms as operational tools.

Product features:

• Workflow Configuration
  • Add Create Task as a supported THEN action in Custom Form Workflows
  • Allow multiple Create Task actions within the same workflow step
• Task Setup
  • Configure a required task name with a short title
  • Configure an optional task description with dynamic field support
  • Add optional subtasks as simple text items
• Task Assignment
  • Assign task owners using existing Create Task patterns including submitter managers teams or specific employees
  • Support external recipients via free-text email address
• Timing & Execution
  • Set relative due dates using offset direction and reference date
  • Create tasks immediately or after a delay using existing workflow timing logic

Core HR

Introduce Probation Report in the GT Portal

Objective: Improve probation visibility for Global Teams
Initiative: We have released the Probation Report in the Global Teams Portal. GT Admins can now view probation start dates, end dates, lengths and current status for workers across their PEO organisations. The report provides a single view to identify employees who are currently in probation, ending soon or who have completed probation, helping GT teams proactively manage probation periods across clients and entities.
The report includes filtering, sorting and CSV export, making it easier to monitor probation timelines and support operational workflows directly within the platform.

Key improvements:

• New Probation Report available in the Global Teams Portal
• Visibility of probation start date, end date, length and status
• Status indicators including In Progress and Ending Soon
• Filtering by employee, host organisation, PEO organisation, employing entity and status
• CSV export for offline analysis and sharing
• Report layout aligned with existing GT reporting patterns
  Release date: 23/12/2025

Release Probation Report to All Customers

Objective: Improve probation visibility across the platform
Initiative: The Probation Report is now available to all customers. Following the initial release in the Global Teams Portal, the Probation Report has been rolled out to the main Employment Hero platform. All customers can now access a dedicated report to view probation start dates, end dates, lengths and current status for their workforce.
The report provides a central view to help HR teams and managers track active probation periods, identify employees whose probation is ending soon, and review completed probation periods without relying on manual tracking. This release brings parity between Global Teams and the core platform, ensuring consistent probation visibility for all customers.

Key improvements

• Probation Report available in People reports for all customers
• Visibility of probation start date, end date, length and status
• Status indicators including In Progress, Ending Soon and Completed
• Filtering and sorting to quickly find relevant employees
• CSV export for analysis and reporting
• Consistent reporting experience aligned with existing reports

Performance Management

FTU - Happiness Survey

Objective: Help admins understand Happiness Survey, it's value, and complete setup with confidence
What we’ve added:

• New FTU landing page for first-time admins explaining value and showing a feature preview
• Guided setup pane with a clear, ordered checklist (Create Employees → Configure happiness survey settings)
• Automatic transition to the live Happiness Survey page once setup is complete
• Prompt to schedule their first survey if they haven’t done so during setup
• Uplift to post setup experience:
  • Within Happiness Survey settings, once the first survey scheduled date has passed, then the field “Start Date” will be replaced by “Next survey date”
• Confirmation modal on “save & update” survey settings

Why?

• Shares the value behind the feature to users at a glance, including the employee view
• Ensures users have all the right things set up to start using the feature
• Guides admins through setup in the right order and clearly shows how to get to “live”

Impact: Increase in adoption and reduce Time To Value
Release Schedule: 19 Dec 2025
Target Users: New orgs created after 19th Dec 2025.

Rostering & Timesheets

Hero Time Clock Now Supports Single Sign-On (SSO)

Organisations configured with Microsoft, Okta, or Google SSO can now access Hero Time Clock! :yay-frog:
Why It Matters: Previously, Hero Time Clock did not support SSO, which prevented some organisations from using the product altogether. This change removes that limitation, enabling SSO-configured organisations to adopt Hero Time Clock seamlessly.
Target Users: All
Public Release: 19/12/2025 - please ensure Hero Time Clock app is on 1.10 or above

Time & Attendance

Leave to Timesheet

Release Date: (Closed Beta - 23/12/2025) (Public - Early Jan)
Target Users: Admins/ Payroll Managers

What’s New:

• Approved Leave Request Banner: Review and bulk-create leave timesheets directly from Timesheet Management for the selected pay period.
• Edit Before Create: Adjust per-day start/end times, worksite, position, and work type before generating timesheets.
• Summary Modal (Final Review): Preview all leave entries to be created, including non-blocking warnings, before confirming.
• Accurate Time Calculation & Pending Status: Leave timesheets are created with calculated times and set to Pending for final admin approval.
• Clear Leave Indicators: Leave timesheets are visually highlighted with a pink leave badge and a Show Leave Only filter.
• Linked Leave Reference: View the original approved leave request directly from the timesheet for easy verification.
• Payroll-Safe Work Type Enforcement: Only valid work types mapped to the leave category can be selected, preventing payroll sync errors.
• Safe Deletion & Cascading Updates: Editing or deleting approved leave automatically removes linked, non-processed timesheets and returns the leave to the approval banner.
• Clear Warnings & Audit Trail: Admins are warned before changes that affect timesheets, and all actions are logged in the TSM audit trail.

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