Employment Hero Release Notes

Automations

Compliance Workflows 6 Policy Issued Action (Slice 1)

Released: 12 Nov 2025

Description: We've launched the first step in automating policy compliance 6 the 3Issue Policy 4 workflow action. HR can now automatically assign active policies (e.g. Code of Conduct, WHS) to new hires as soon as onboarding begins.

What’s New:

• 6 New Issue Policy action in the Workflow Editor for the onboarding module (will become a global action across all modules soon).
• 6 For the employee related to the workflow trigger event (e.g. employee record created or employee completes onboarding), the selected policies are automatically assigned to the user..
• 6 Employees are also added to the policy-sharing list in policy management.
• 6 Existing policy logic applies (e.g. for notifications/reminders and audit) after assignment, like normal.

Why It Matters: Removes a repetitive HR admin task 6 manually issuing policies 6 ensuring every new hire receives and can acknowledge mandatory documents instantly. This helps us achieve our OKR of time saved by automating policy assignment.

Region: Global, Platinum, Employment Plus, Employment Unlimited

Automate Employee & Independent Contractor Codes

Objective: To reduce manual entry, maintain sequential and consistent identifiers for employees and independent contractors, and streamline processes.
Description: Automation for Employee and Independent Contractor codes, surfaced in onboarding and quick add processes

Key features:

• 6 New field added: Independent Contractor Code field added to contractor profiles.
• 6 Optional by default: Codes remain optional and only become mandatory if enabled via the People Controls setting page.
• 6 Automated generation: Codes can now be automatically generated for onboarding and quick add processes only.
• 6 Sequential numbering: Codes generate sequentially with an optional prefix (up to 6 characters) and configurable starting number.
• 6 Separate sequences: Employee and Independent Contractor codes operate independently, each maintaining its own numbering sequence.
• 6 Manual edits supported: Admins can manually edit codes without affecting future numbering.
• 6 Duplicate code warning: Entering a duplicate code via onboarding, quick add, or directly in a profile triggers a warning, but does not block saving or progression.
• 6 Sync to payroll: Independent contractor codes will follow the same logic as the employee code field and sync to the External ID field in EH Payroll.

Release Schedule: 14/11/2025

Target Users: All regions

Core HR

Display Contract Type and Contract End Date in Employment Details

Objective: Improve visibility of employee contract information by showing Contract Type and Contract End Date in the Employment Details section, reducing the need to open Employment History.
Description: Previously, while HR admins could record a Contract Type (Permanent or Fixed Term) and End Date within the Employment History form, this information was not visible in the Employment Details section of the employee file. This release makes that information visible, providing clearer contract visibility and reducing the need to navigate into Employment History. Although this enhancement aligns with the Heroforce initiative, it has been made available to all customers for consistency and broader usability.
Key Features:

• 6 Adds Contract Type and Contract End Date to the Employment Details section.
• 6 Pulls data from the most recent Employment History record.
• 6 Displays End Date only for Fixed Term contracts.
• 6 No change to existing validation or data logic.

Release Date: 11/11/2025

Support Benefits in Offer Letter

Description: Extending on the Offer Letter functionality, users now have the ability to add Benefits to their Offer letters. When creating a new offer letter, a location must be selected to then display the relevant benefits available to that location. A new Offer Letter Benefits variable is now available to Offer Letter Template types This variable will list all the selected benefit items in a free-text string field but styled as a bullet list.
Release Schedule: 11/11/2025
Target Users: All regions - Classic Premium, Classic Platinum, Employment Plus, Employment Unlimited

Settings Uplift

Description: The open beta option to opt out of the New Settings Look & Feel has now been removed. This experience is now enabled for all organisations.
Release Schedule: 12/11/2025
Target Users: All regions

Security Update to Hard Block Outdated EH Work Mobile App Versions

Objective: Enforce EH Work app version above 2.31.0 for compliance and security
Description: To strengthen EH Work app security and enforce compliance with our mandatory 2FA requirements, we've introduced a hard block for all mobile app versions on or below v2.31.0. Blocked users will be redirected to install the latest version of EH Work on the Google Play Store or App Store.
Release Date: 12/11/2025
Target Users: Users on version 1 EH Legacy Mobile app, EH Work users on le; v2.31.0

OpenAPI Developer Docs improvements

Description: We have added an advanced search function to assist users with finding what they’re looking for easier in the API developer documentation.

• 6 New search tool also includes fields nested in other fields (auto-expands if result clicked on to navigate).
• 6 Labels for 'section' or 'field' within search results.
• 6 Fields show a summary within search results so users don't have to scroll through all the results manually to see what it is.
• 6 Tracking for search queries to identify popular APIs/gaps.
  We have also reordered the APIs alphabetically instead of the previous random arbitrary ordering.
  Release Schedule: Live 11 November 2025
  Target Users: Publicly available docs

Display Probation End Date in Employment Details

Objective: Close the HeroForce Efficiency & Data Gaps
Description: Previously, the Probation End Date was only available in reports and not surfaced in the employee profile, meaning admins had to manually calculate this. This release introduces a clear, unified view of Probation End Date and Probation Status across both Employment Hero and Global Teams, ensuring consistency, compliance, and transparency. The update also enables Global Teams host customers to view Probation End Date details for their GT employees (read-only), improving alignment between GT internal systems (GTER) and client-facing data. Although this enhancement was initiated as part of the HeroForce initiative, it has been released to all customers to ensure consistency across the Employment Hero platform.
Key Features

• 6 Adds a Probation Status Badge to the employee profile summary (e.g. In Probation 6 Ends 15 Feb 2025).
• 6 Adds Probation End Date to the Employment Details section.
• 6 Supports fractional probation lengths (days, weeks, or months).
• 6 Applies consistent calculation rules for all employees:
• 6 Standard employees 6 start_date + probation_length
• 6 Global Teams employees 6 global_teams_start_date + probation_length
• 6 For NZ customers, maintains 90-day trial logic 6 probation end date hidden during trial.
• 6 GT host customers can now view the GT Probation End Date (read-only).
• 6 Hides the badge if the employee has been terminated (effective or past date).
  Release Date: 14/11/2025

Employee Engagement

Company Feed 6 Post Insights

Objective: To help HR and company administrators measure engagement and understand how employees interact with Company Feed posts, improving the effectiveness of internal communication.
Description: Previously, administrators had no visibility into how employees engaged with posts on the Company Feed. Without data on views, reactions, or comments, it was difficult to know whether announcements were reaching employees or resonating with them. This lack of insight led to uncertainty around post effectiveness and occasional misuse of other features, like 3Shoutouts, 4 as a substitute for engagement metrics. With the new Post Insights feature, administrators can now access detailed engagement data directly from the Company Feed. Post Insights can be opened via the 3More 4 button on any post, opening a panel to view detailed engagement data such as:

• 6 Views, reactions, comments, and read status.
• 6 Filtering by Employee, Team or Engagement Type.
• 6 Exporting data to CSV for deeper analysis.
  Release date: 11/11/2025
  Target Users: All organisations - Admins/Owners

Rostering and Timesheets

Assign Colours to Positions

Description: Roster Managers often find it difficult to visually distinguish between different positions when viewing large or multi-week rosters. This lack of visual differentiation makes it challenging to quickly identify patterns, gaps, and scheduling inconsistencies across positions. To solve this problem, we have introduced a new opt-in colour feature that allows Work Site managers to assign a colour to a position. This makes it easy for the managers to visualise gaps in their scheduling and/or avoid costly overstaffing issues.
Key features

• 6 Assign colours via the Work Sites and Positions settings page.
• 6 Assigned colours will appear next to the position's name in all Work Site views in the roster.
• 6 Assigned colours will appear on the top of the shift cards in employee view for 2 weeks, 4 weeks and monthly views.
  Release Schedule: Today
  Target Users: All users of Work Site rostering

Talent Management

Rollout of the New Go1 Learn User Experience

Description: Go1 is introducing a refreshed, AI-powered learning experience designed to make learning simpler, smarter, and more engaging for both administrators and learners. As part of this, some legacy functionality is planned to be deprecated.

• 6 Learners will enjoy a cleaner, more intuitive design with personalised recommendations and an easier way to find and complete training.
• 6 Administrators will gain access to smarter tools for curation, reporting, and skill insights, helping them save time and better measure learning impact.
• 6 Some core administrative tasks will continue to be managed in the legacy Go1 interface for now, including user management, group management, and learning assignments.

Note: Employment Hero customers do not need to take any action. All existing courses, assignments, and progress will automatically carry over to the new experience.

Key changes & deprecations:

• 6 Events: Clients can still record external learning events, but event scheduling will be removed. Customers using this feature can continue until 31 December 2025.
• 6 Group Discussions: This feature is being retired due to low usage. Go1 is exploring future collaboration and gamification features instead.
• 6 Custom Branding: Admins will no longer be able to edit branding for Go1 system email templates after 31 December 2025. Note: Go1 system emails are turned off by default for Employment Hero clients.
• 6 Manager User Creation: Managers will no longer be able to create new users, though admins will retain full user management access.

Release Schedule:

• 6 7 November 2025: Pre-release communication has been sent to admins.
• 6 14 November 2025: Provide advanced access to admin users. Provides time for any internal documentation updates and configuration of the new "Home" screen.
• 6 28 November 2025: Learner rollout begins.
• 6 31 December 2025: Retirement of legacy features listed above.

Target Users: All admins and learners in the Go1 platform - including those with "Platform Only" access

SmartMatch Summary Enhancement

Description: We've updated the SmartMatch Summary to provide more insightful and action-oriented feedback to job seekers about their fit for a specific job, moving away from a generic profile overview.
Problem: The previous SmartMatch Summary was too generic and failed to communicate why a job seeker was a good fit for a specific job, relying only on a clinical numeric score.
Solution: We've replaced the generic user summary with a short, insight-driven version of the match criteria tailored to the specific job. The numeric SmartMatch Score Tag (percentages) has been replaced with qualitative, more resonant bands to give a clearer signal of fit: Top Candidate, Good Match, Potential Match.

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Here are our product releases for Week 41 of 2025, which includes October 6-10, 2025.

Automations

• Custom Forms Workflow Integration Slice 1: Approvals with Dynamic Approver
  Release Date: 09/10/2025
  Target Users: Global Forms and Workflow users (EU, Employment Plus and Platinum)
  Description: Organisations have no way to enforce review or sign-off on submitted forms, leading to unverified requests and inconsistent decision-making. The absence of an integrated approval process creates compliance gaps, manual follow-ups, and no reliable audit trail for accountability.
  Product features:
  • Form Submitted trigger – Automatically initiates an approval workflow when a selected custom form is submitted.
  • New Forms Condition - Select the specific form to be used in the workflow configuration
  • Single-level approval workflow – Supports one approver per workflow, managed through the existing Request Approval (V2) action.
  • Approver experience (Approvals tab) – Approvers can view, filter, and action submissions assigned to them (Approve or Decline with reason).
  • Submitter experience (My Submissions tab) – Submitters can track their form submission status (Pending, Approved, Declined) and view decline reasons.
  • Notification system – Sends email notifications to approvers for new requests, and to submitters upon approval or decline.

Core HR

• Custom Forms – Custom Security Settings (CSS)
  Release Date: 08/10/25
  Initiative: Custom Forms now supports Custom Security Settings (CSS), giving organisations fine-grained control over who can view, modify, or delete forms and form templates — without needing to grant full admin access. What’s in this release?

  • Added View / Modify / Delete CSS permissions for Custom Forms and Form Templates
  • Admins retain full “Use” access by default
  • Clear permission-based behaviour for all form actions (create, edit, publish, delete, archive, export, etc.)
    Why this matters: Prevents overexposure of admin rights, reduces bottlenecks, and improves permission control for forms and form templates
    Target Users: All customers using Custom Forms (Global: Platinum, E+, EU)

• Datetime Localisation Governance
  Objective: This is for establishing consistent global standards for displaying and processing dates and times across all Employment Hero products. Deliver a unified set of guidelines and guardrails that ensure all backend and frontend systems localise datetime information consistently, improving accuracy and user experience across regions and time zones.
  Impact:

  • Developer Clarity: Clear engineering guardrails for handling datetime data, reducing ambiguity and rework.
  • Improved User Experience: End-users see datetimes that match their local conventions, improving trust and reducing confusion (e.g. avoiding mix-ups between MM/DD/YYYY and DD/MM/YYYY, using local conventions such as Canadian YYYY-MM-DD).
  • Future-proof Framework: Sets the foundation for reliable timezone handling as we expand to more markets and features.
    Release Schedule: Global rollout – 5 October 2025
    Target Users: All regions and product teams

HR Rostering and Timesheets

• Rostering Management on EH Work for organisations using Work Sites and Positions
  We’re excited to announce that Roster Management on EH Work is now available to all regions for organisations using Work Sites and Positions In addition, frontline managers can now copy multiple shifts to the next day, making shift management faster and easier.
  Release Schedule: Android: by 10th Oct, iOS: by 12th Oct
  Note: if the users update their app, they will already have access to rostering management but may not have access to copy feature until the full mobile roll out.
  Target Users: All organisations using Work Site and Position rostering

• Empty Shifts
  We’ve made a small but powerful improvement to Roster Management.
  Roster managers can now create empty (placeholder) shifts without needing to enable the Shift Bidding setting. Previously, you had to turn on Shift Bidding just to create placeholder shifts, this update makes the process simpler and faster.
  Public Release Date: 10/10/2025
  Target Users: All organisations using Work Site and Position rostering

IT Ops and Security

• Aligning MFA Methods across All Payroll Brands, including Partners
  Description: We previously removed the ability for users on internal branded payroll (i.e. Employment Hero, Keypay and Employment Innovations) to receive 2FA codes via Email, however we excluded partner brands as their users had a different support process. We are now rolling out the same changes to partner brands. Partner brands will have a different account recovery process.
  Key Dates: 8 October 2025 (Display message for those verifying 2FA via email of upcoming removal), 5 November 2025 (Remove Email as an option when verifying 2FA), Partner Account Recovery flow made available
  Target Users: All web users on non EH/EI/Keypay branded payroll.

• Enhanced User Access Overview Dashboards on Payroll Web
  Quarterly in-app banner reminders to perform user access reviews has been released! Business Admins, Brand Level Users, Partner level users will be reminded to do regular user access review to ensure only authorised users have access to their payroll system. The reminder banner will be triggered every quarterly: February, May, August, and November.
  Target Users: Payroll Business Managers/Full Access Users, Users with access to Partner Dashboard

• Mobile Quick Log Out
  Description: To address user frustrations about resetting passcodes at each login, we now offer two logout options:

  • Quick Log Out - Ends the user session but retains settings for a quick login without passcode resets.
  • Full Log Out - Clears all session data and user settings. On next login, users will complete the full sign-in process, including authentication and passcode setup.
    Target Users: All EH Work users

• Prevent the Use of Breached Passwords for User Accounts
  Description: Enhanced Password Security. In August, we updated the HR Web App to prevent users from creating or updating passwords exposed in known data breaches. Previously, users could still set these passwords in the EH Work App, but that is no longer possible. Now, when you create or update your password, if it has been exposed in a known data breach, you will receive an immediate notification and be asked to provide a new, unique password. This applies to the following scenarios:

  • Security Settings 1 Change Account Password
  • New User 1 Setting up password for the first time
    Target Users: All EH Work App Users

• Allow Business Portal System Users to be Visible and Selectable as Organisation Owners
  Description: As some partners have their own ways of working with clients, a popular request has been to allow System Users added via the Business Account Portal (i.e. partners) to be visible and selectable as organisation owners of business account organisations. This release allows Business Account admin users to select a checkbox to be visible and selectable as an organisation owner, similar to the existing worksafe authority and authorising signatory visibility checkboxes.
  Release Date: 10 October 2025
  Target Users: Partners using the Business Portal

Pre-Payroll (Leave and Expenses)

• Automated Receipt Scanning for Expense Submissions
  Objective: Eliminate manual data entry by extracting expense details directly from receipt images across mobile and web platforms. Deploy OCR-powered receipt scanning that automatically extracts and pre-populates 4 key expense fields (Date of Purchase, Amount Paid, Tax, Supplier) from the first uploaded receipt image, reducing manual data entry.
  Impact:
  • Instant Data Extraction: Upload receipt 1 4 fields auto-filled (Date of purchase, Amount, Tax, Supplier)
  • Camera-to-Expense: Mobile users can photograph receipt and system will fill-in the details after capturing the receipt
  • Reduced Manual Work: Only 2 fields require manual selection (Category, Cost Centre)
  • Full Control: All auto-extracted data is editable before submission
  • No Risk: Automatic fallback to manual entry if scanning fails
    Release Schedule: AU, NZ, UK, CA (October 7th, 2025) & SEA (October 14th, 2025)
    Target Users: All regions, Classic: Premium, Platinum, NextGen: Employment Plus, Employment Unlimited

Time and Attendance

• CSV Import for Worksites & Positions
  What’s new: Admins can now bulk create and update Worksites and Positions, and assign Employees or Teams/Groups to them through a simple CSV Import flow. The import wizard guides you through preparing your file, mapping columns, validating data, and handling errors - so large-scale setup is faster and more accurate. Why it matters:
  • Save hours by creating multiple worksites and positions in one upload.
  • Onboard faster by assigning employees and teams at the same time.
  • Stay accurate with built-in validation, error review, and re-upload options.
    How to use it:
  • Go to Worksites & Positions.
  • Click Import CSV.
  • Download the Template CSV and fill in your Worksites, Positions, and assignments (Employees or Teams/Groups).
  • Upload your CSV.
  • Map columns if headers don’t auto-match.
  • Review validation results: fix errors, re-upload, or skip invalid rows.
  • On success, new worksites, positions, and assignments appear instantly in Worksites & Positions and Employee Profiles.
    Release Schedule: 9/10/2025
    Target Users: Global

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Here are our product releases for Week 36 of 2025, which includes September 1-5, 2025.

Automations

Custom Forms Uplift Slice 2 - My Submissions

Release Date: 04/09/2025
Target Users: Global Forms users (EU, Employment Plus and Platinum)
Description: Employees had no central place to view or track their own form submissions, causing confusion about status and losing time hunting for past responses and attachments. Admins became the bottleneck for simple queries (“Did I submit?”, “What’s the status?”), creating unnecessary support load and back-and-forth.
Product features:

• Dedicated My Submissions Tab – Employees can access a central page within the Forms module to review all their submissions.
• Submission List View – Displays form title and submission date.
• Date Filtering – Employees can filter submissions by start/end date for easier discovery.
• Read-Only Detail View – Clicking a submission opens the full response.

Custom Forms Uplift Slice 2 - Responses Tab

Release Date: 04/09/2025
Target Users: Global Forms users (EU, Employment Plus and Platinum)
Description: Admins had to export responses to CSV every time just to view or analyse submissions, creating unnecessary friction and delays. Lack of in-platform visibility made it harder to quickly review, filter, or access individual responses.
Product features:

• Responses Tab in Forms – Admins can now view submissions directly within the platform, without needing to export.
• Submission List View – Displays all responses for a selected form in a structured list.
• Filtering Options – Filter responses by employee name and submission date.
• Response Detail View – Click into an individual submission to see the full response.
• CSV Export – Export the entire response list as a CSV file when needed for reporting or analysis.

Core HR

Organisation Emails Settings Page UI Uplift

Description: We have revamped the UI of the Organisation Emails or Email Settings page. This UI uplift does not introduce any new functionality but brings fresh and consistent feel to this page. This new UI uplift will only be available to organisations who are opted in to the New Settings Look & Feel open beta.
Release schedule: 4/9/25 - Open Beta
Target users: All Organisations, All Regions

Settings Uplift - Slice 3

Objective: Restructure of settings pages and uplift of Company Details and Rewards pages
Description: Through UX research and customer testing, we identified where users naturally expect to find certain settings and which naming conventions resonate most with them. Based on these insights, we restructured the consolidated settings page by:

• Renaming several settings pages and groups for clearer, more intuitive wording
• Relocating pages to settings groups that better reflect how customers think about them
• Additionally, we’ve uplifted the Company Details and Rewards pages to a new format. The pages now match the look and feel of other settings pages, with an improved layout for a better user experience.
  Updates made:
• Settings pages relocated
• Company Default Super Fund relocated to the Payroll group
• Subscriptions & Billing relocated to the Security & Access Control group
• Settings pages removed
• The Simplified Payroll Settings Page has been removed from the consolidated settings page and will be decommissioned
• Settings fields renamed
• Worksafe Authority → Health & Safety Contacts in Primary Contacts
• Phone (Optional) → Company Phone Number (Optional) in Company Details, with the help text removed
• Use this suburb & state as default work location & public holiday calendar → Use this suburb and state as the default work location and public holiday calendar for new employees in Company Details; tooltip removed
• Number of employees → Company Size in Company Details, with help text added
• Company Details page updates
• Added a banner to highlight why this page is important
• Added a heading and description at the top of the form
• Added help text under the Industry Category field
• Updated logo supporting text for clarity, and adjusted text format and size to match the rest of the page
• Rewards pages updates
• Added a banner to highlight why this page is important
• Added helpful information explaining how the Milestone Reward feature works
• Updated the page layout to match other settings pages and improve user experience
  Release Schedule: 05/09/2025 - Updates have been added to the existing open beta ‘New Settings Look & Feel’. Additionally, any new customers who joined from 15/05 onwards will automatically receive these updates.
  Target Users: All regions

HR Rostering and Timesheet

Group Assignments in Worksites & Positions

What’s New: We’ve redesigned how admins assign employees to worksites and positions with a new assignment modal.

• Assign by Group in one click – Add an entire Group at once instead of selecting people individually.
• Auto-Assign toggle (instant sync) – When turned on, Group membership drives the assignment. Every
• Group member is automatically assigned to the right worksite and position, and updates happen instantly as employees join or leave between Groups.
• Flexible editing – Search within available/assigned employees, add or remove individuals (even those in a selected Group), and see a live count of who’s assigned.
• Quick bulk actions – Use Select All / Unselect All to speed up manual changes.
  Why It Matters
• Save time with faster Group-level assignment.
• Onboard automatically — new Group members immediately inherit the correct worksite and position details.
• Reduce admin load — no more chasing manual updates when Groups change; everything can sync in real time.
  How to Use It
• Go to Worksites & Positions.
• Open the Assign Employees modal under a position.
• Select a Group (or individual employees).
• Toggle Auto-Assign if you want assignments to follow Group membership automatically.
• Review, edit, or bulk select/deselect as needed.
• Click Save.
  Release Schedule: 4 September 2025 (open beta)
  Target Users: Global

IT Ops and Security

Enhanced User Access Overview Dashboards on Payroll Web

Description: Updates have been made to the existing User Access and Admin Access pages within the Partner Dashboard to display additional information regarding users. This is done to improve visibility over user’s access and security posture. Additional information includes:

• User’s Last Login timestamp
• User’s 2FA Status based on methods set up and enabled
• 2FA Methods a user has setup
• Whether a user has enabled Passkeys or not
  Similar updates have also been made within a Business’ Payroll Settings on the new Security Dashboard page. In addition, a business’ Two Factor Authentication Settings has been moved from the Manage Users page to the Security Dashboard page.
  Coming soon: Quarterly in app reminders to perform user access reviews to ensure the right user have access to the business/brand/partner.
  Release Schedule: 5 September 2025
  Target Users: Payroll Business Managers/Full Access Users, Users with access to Partner Dashboard

Performance Management

AI People Insights

Description: Employee data across Employment Hero is scattered across different modules, making it difficult for people managers to identify important signals and provide timely support, particularly around leave patterns, engagement, and compliance concerns. AI People Insights consolidates this data into a clear overview of their team, surfacing relevant, actionable insights to help managers offer meaningful support and guidance. The initial focus is on leave insights, highlighting patterns such as repeated absences, spikes in leave or behaviours that may require a check-in.
Where you’ll find insights:

• Employees List
  • Managers can view all insights related to their reporting employees.
  • Each manager sees a summary view of insights (with filter options), as well as a detailed breakdown for each insight including: reasoning, suggested actions, the ability to provide feedback and a CTA to follow up directly in-platform.
  • Access is limited to data and employees the manager already has permission to view.
• Employee Profile
  • Managers can drill into insights for a specific reporting employee.
  • The employee scorecard now includes AI People Insights.
  • Summary insights are surfaced on the employee profile, with more details available in the side panel.
    Release plan: We’ll release to beta clients (targeting 7th July) before rolling this out to all clients around the 21st July, Beta clients: 3/7/25, 10% cohort: 8/8/25, 20% cohort: 22/8/25
    Target users: Admins and people managers (Platinum, Plus and Unlimited)

Talent Management

Support Employee Requisitions and Onboarding Approvals in the New Workflows Engine

Objective: Our legacy “Workflows” functionality for Employee Requisition and Onboarding Approvals was developed years ago for specific customer needs, but now coexists alongside our modern Workflows engine. This creates confusion around which subscriptions have access to what, where to manage approvals and limits flexibility in automation. By consolidating these features into the new Workflows engine, we improve clarity, reduce duplication, and provide customers with greater flexibility in automating the employee lifecycle.
Description: Employers have more flexibility with managing their Employee Requisitions and Onboarding Approvals in the new Workflows, unlocking greater automation options. This update improves visibility, reduces confusion, and streamlines the employee lifecycle as part of Workforce Planning (Vacancies & Requisitions). The rollout will happen in three phases:

• Phase 1: For all customers on Unlimited and Plus tiers, and for Platinum customers (excluding those with legacy data).
• Phase 2: Migration of legacy data for Platinum customers into the new Workflows engine.
• Phase 3: Deprecation of legacy Employee Requisitions and Onboarding Approvals for Premium customers, consolidating all workflow management into the new engine. It's also an upsell opportunity to Platinum/NextGen.
  This phased approach ensures minimal disruption while giving customers the benefits of modern workflow automation.
  Release Schedule: Phase 1: 04/09/2025
  Target users: Unlimited, Plus and Platinum customers (excluding those with legacy data) for Phase 1

Talent Marketplace

AI Interview Scorecard

Objective: Integrate an AI assessment scorecard to allow recruiters to easily access AI-generated candidate evaluations within the ATS.

• Introduced a new Evaluations tab within the candidate profile to display AI interview assessment results.
• AI assessment scorecard to provide candidate insights based on automated video interviews.
• Delivers faster and more objective evaluations, reducing time-to-hire and improving recruiter efficiency.
  Release Date: 18/08/2025
  Target Users: Hirers

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Automations

Custom Forms Workflow Integration Slice 1.5: Form Approval Templates

Release Date: 09/10/2025
Supports: Custom Forms Workflow Integration Slice 1: Approvals with Dynamic Approver. What’s in this release? Two new workflow templates are now available in the Workflow Template Hub 12 Forms:

• Request approval for specific forms 12 Trigger approvals only for selected forms
• Request approval for all forms 12 Automatically routes all form submissions for approval
  Why this matters: These templates make it easy for orgs to add approvals to any custom form 12 no setup complexity required.
  Target Users: Global Forms and Workflow users (EU, Employment Plus & Platinum)

Custom Forms Workflow Integration Slice 2: Multi-Layer & Parallel Approvals

Release Date: 13/10/2025
Target Users: Global Forms and Workflow users (EU, Employment Plus and Platinum)
Description: Current custom form approvals support only one approver, preventing organisations from setting up multi-layer or parallel approval chains needed for complex processes. This limitation leads to compliance gaps, manual follow-ups, and poor visibility into multi-stage approval progress for both employees and approvers.
Product features:

• 022B Multi-layer (sequential) approvals 12 configure multiple approval layers that progress step by step once the previous layer is approved.
• 022B Parallel approvals within a layer 12 assign multiple approvers to review simultaneously, with options for Any approver can approve or All approvers must approve.
• 022B Backup approvers 12 designate alternate approvers to take action if the primary approver is unavailable.
  Flexible approver assignment 12 select approvers by employee, team, or dynamic role (e.g., submitter’s manager, secondary manager, team leader).
• 022B Enhanced visibility 12 display submission progress through each approval stage for both submitters and approvers.
• 022B Comprehensive audit trail 12 record all approval actions, timestamps, and approver identities for compliance tracking.
• 022B Notifications and alerts 12 send notifications to approvers and submitters for approvals, declines, and final outcomes.

Workflow Template Hub 12 Release 3 - 38 New Templates (Public)

Release Date: 13/10/25
Initiative: We’ve released a new suite of 38 workflow templates to the Workflow Template Hub, bringing our total templates up to 72 wow-sparkle 12 built using the new Template Builder (Releases 1 & 2). This marks the next customer-facing milestone where org admins and CSS granted users can instantly use both One-Click and Quick Setup templates to automate everyday HR processes. The templates are built to showcase every single piece of workflows functionality possible at the moment.
What’s in this release?

• 022B 38 new workflow templates across modules including Onboarding, Offboarding, Employee File Change, Leave, and Expenses.
• 022B Mix of One-Click and Quick Setup templates, supporting both instant and configurable automation.
• 022B Built-in analytics tracking in Sisense 12 view how many workflows created from each template are published, drafted, or deleted to measure engagement and iterate effectively.
• 022B Templates follow enforced card standards (name, description, 3 key benefits) for a consistent experience.
  Why this matters:
• 022B Immediate customer impact: orgs can now activate automation in seconds, no setup required for one-click templates.
• 022B Configurable workflows: quick setup templates enable tailored automation for unique org structures.
• 022B Data-driven iteration: template analytics empower the product team to refine and optimise based on real usage patterns.
  Target Users: Global, EU, E+ and platinum

Uplift Send Email Notification Action on Workflows

The Problem: Email notifications are the backbone of many HR workflows. But until now, our Send Email Notification action was holding teams back. Users were stuck with:

• 022B Limited recipient options, restricted to internal platform users only.
• 022B Plain-text-only messages, lacking hyperlinks or attachments.
• 022B Tedious workarounds, like duplicating actions just to notify multiple people.
  The Solution: We’ve delivered a major uplift that transforms email notifications into a truly dynamic and scalable communication tool. Here's what’s new:
• 022B External Recipients Unlocked: Now, notify anyone 12 even external vendors like payroll providers or IT partners 12 with just an email address. No more manual forwarding or platform workarounds.
• 022B Rich Text Emails with Hyperlinks: You can now include clickable links in your messages 12 guiding employees directly to policies, portals, or onboarding resources with a professional look.
• 022B Smarter Subject Lines: Use dynamic variables in the email subject, making each message personalized, clear, and actionable at a glance.
• 022B Multi-Recipient Support: Stop duplicating actions 12 simply select multiple recipients in one go, whether it's roles, teams, specific users, or external contacts.
  Release Date: 15th October 2025
  Target group: Global, Employment Plus, Employment Unlimited, Platinum subplan

Core HR

Settings Uplift

Description: The 'New Settings Look & Feel' and 'Teams to Groups' open betas have been rolled out to all customers as the default experience. For a limited time, customers can switch back to the legacy settings by selecting the 'New Settings Look & Feel (Opt Out)' open beta option. This opt-out will only be available for the next month. After that, all customers will remain on the new settings experience, and the legacy version will no longer be accessible.
Release Schedule: 15/10/2025
Target Users: All regions

HR Rostering and Timesheets

Mission - Hours Saved

What's New: We are excited to bring the power of the roster templates tool to the Works Sites and Positions roster. This tool dramatically reduces the administrative burden on Roster Managers to create shifts one by one. The templates feature tool will respect Permissions, Works Site filters and roster views.
Note: The feature is not supported in month view as this can cause to scheduling and shift compliance issues in cases where Roster Managers are attempting to load 31 days of shifts into a 30 day month.
Release Schedule: 10th
Target Users: All organisations using Work Site and Position rostering

Print Roster

Print roster is now available for organisations using Work Site and Position-based rostering! printer
Managers can now easily generate and print offline or physical copies of their rosters for staff visibility, just like before with cost centre rostering but better.
What’s Improved: The new Print Roster feature comes with powerful enhancements to make printing flexible and efficient:

• 022B Date range matches your current roster view but remains editable.
• 022B Select specific Work Sites before printing.
• 022B Choose whether to show empty or open shifts, costs, and much more.
  Why It Matters: This update makes it easy to share rosters with on-site teams who may not have digital access, keeping everyone informed and aligned, whether online or offline.
  Release Schedule: Public release 13/10/2025
  Target Users: All organisations using Work Site and Position rostering

Reuse Last Submitted Timesheet

We’ve made timesheet submission faster and easier! Employees can now reuse their last submitted timesheet with just one tap.
What this means: No more re-entering the same start/end times every day, fewer mistakes, and quicker. If something changes, employees can still edit before submitting. But for repeat schedules, it’s now as easy as tap 12 review 12 submit.
Release Schedule: Public Release: 16/10/2025
Target Users: Global

IT Ops and Security

Improve User Experience of Enabling 2FA on Payroll Web

Description: This release aims to improve the user experience with enabling MFA and address security recommendation for any modification or setup of MFA to require re-authentication with the user's current password to confirm their intent, even if the session is active. Previously, users needed to log out to complete process to enable 2FA. Now, password verification is required to enable 2FA from second login onwards. Users will not need to log out to complete 2FA enablement, which aligns UX to that of HR
Target Users: Payroll Web Users

Performance Management

Uplift the Company Feed to Improve Visibility and Engagement

Description: We’ve made major improvements to the Company Feed experience to help employees stay connected, celebrate milestones, and engage with updates from across the business.
Viewing Posts

• 022B New full page view to expand the company feed
• 022B Search and filter capabilities for posts.
• 022B Lays the foundations for advanced functionality, such as future chat and engagement integrations.
• 022B New dashboard widget UI - Browse multiple posts at once in a clean, modern layout.
• 022B New Action Center - react, comment, or share directly from the feed.
• 022B New side-panel view - open a specific post to see attachments and comments without leaving the feed.
• 022B Posts can now include: Multiple images, Videos, URLs
  Creating Posts
• 022B New post type: Regular Post for sharing updates separately from shoutouts/announcements.
• 022B Note: Regular post has the same permission as shoutouts.
• 022B Enhanced editor: Rich-text formatting with emojis, hyperlinks, and styling options. Upload multiple attachments, including videos.
  Announcements
• 022B All employees are now notified when a new announcement is published.
• 022B Announcements can require read receipts to increase visibility and capture completion.
• 022B Comments can be disabled when needed.
• 022B Announcements requiring acknowledgement will appear at the top of the feed and directly on the Work dashboard of the mobile app until marked as read.
  Birthdays and Anniversaries
• 022B All employees can now celebrate all other colleagues for their birthdays and anniversaries!
• 022B Employees can opt out of having their birthday displayed on their profile in their employee file.
  Still to Come
• 022B Advanced posting controls: limit posts by Groups or Locations.
• 022B Enhanced CSS permissions: fine-grained control over who can post announcements or other post types, and where they can post.
• 022B "Post insights" to allow admins/authors to view who has/hasn't reacted, commented and "marked as read".
  Release Schedule: 15/10/2025 - Employment Hero and Demo orgs, 20/10/2025 - All organisations
  Target Users: All organisations

Original source Report a problem

Automations

Custom Forms Uplift Slice 2 - Manage Form Uplift

Release Date: 27/08/2025
Target Users: Global Forms users (EU, Employment Plus and Platinum)
Description: Admins are unable to effectively control the lifecycle of forms (e.g. archiving outdated ones), which results in employees submitting to incorrect forms and creates operational and compliance risks. This also causes the deletion of forms with responses which cannot be retrieved by users. Without categories or settings to organise and manage forms, both admins and employees face cluttered views, difficulty locating the right form, and wasted effort maintaining form usage at scale.
Product features:

• Lifecycle management: Archive forms with responses, delete forms without responses, and complete forms to stop new submissions.
• Form actions: Clear, state-based actions for Draft, Published, Archived and Completed forms (manage, duplicate, delete, archive).
• Form settings: Dedicated tab for sending reminders, stopping submissions, and viewing metadata (creator, created/edited timestamps).
• Category management: Assign categories on publish, create/edit/delete categories, enforce unique names, and use default categories (20 total per org including custom categories).
• Admin access rules: Restrict form submissions so admins can only submit forms if they are assigned recipients, with unassigned forms visibly blocked.

IT Ops and Security

Manage Payroll SAML SSO Settings and Access
Objective: With the rollout of SAML SSO on payroll we have introduced additional pages in order to have visibility over and be able to manage the SSO settings and user’s access.
Features:

• Ability to view and manage SSO settings
• Visibility of users and their SSO email
• Ability to update user’s SSO email, if the one pulled through from HR is incorrect or needs updating
• Ability to enable/disable SSO for selected users if needed
• Users will receive email notifications when the following actions are done:
  ◦ SSO is enabled for their account
  ◦ SSO is disabled for their account
  ◦ Their SSO email is updated whilst SSO is enabled for their account
  Release Schedule: 27 August 2025
  Target Users: Information Security Payroll Admin/SAP Users

Payroll

Contractor Management Enhancements (Phase 2)

Objective: To create a more distinct and streamlined user experience for contractors within the platform. This initiative improves clarity for administrators and removes irrelevant information for contractors, making the platform more intuitive for all user types. This work is the second phase of our contractor management enhancements. Phase 1 introduced the foundational ability to classify individuals as contractors.
Description: This release refines the portal experience for both administrators and contractors. It introduces a tailored portal view for contractors, ensures consistent data presentation for restricted users, and updates platform-wide terminology to be more inclusive. These changes reduce confusion between employee and contractor profiles and simplify platform navigation.
Key aspects of the feature include:

• The term 'Employee Portal Access' has been updated to the more inclusive 'Portal Access' throughout the platform to cater for both user types.
• A tailored portal view has been created specifically for contractors, removing sections and information that are not relevant to them (e.g., leave balances, pay slips, detailed personal information).
• Restricted access users will now see a contractor profile view that is consistent with the standard contractor profile, ensuring a uniform experience for all administrators.
  Release Date: 27 August 2025
  Next up, we will be adding a bulk import/export option, along with the ability to assign custom pay condition rule sets and pay rate templates - stay tuned.
  Target Users: All users who manage or interact with contractors within the platform, as well as contractors who have portal access.

Pre-payroll (Leave and Expenses)

Black Out Periods Feature for Leave

Objective: Introduce a system-driven Blackout Periods feature to prevent employees from submitting or editing leave requests during critical business periods, while allowing controlled exceptions.
Impact:

• System-Enforced Leave Blocking: Automatically prevents employees from submitting or editing leave during blackout periods for selected leave categories, with clear messaging and UI indicators.
• Less Admin Overhead: Reduces manual effort for managers and HR by eliminating the need to manually review or reject inappropriate leave requests during busy period.
• Targeted Blackout Configuration: Admins can easily assign blackout periods to specific regions, teams, or employment types, enabling precise control based on business needs.
• Admin Override Control: Admins can still override blackout rules to accommodate special cases.
• New CSS Setting – Manager Override Option: Adds a CSS setting to allow admins to grant managers the ability to override blackout validation when creating leave requests on behalf of employees.
  Note: Blackout period is located under Location & Public Holiday via side bar
  with new setting UI. You can find it under Time & Attendance section
  Release Schedule: 26th August 2025
  Target Users: All regions (all plans), except multi-payroll connected orgs

Original source Report a problem

Automations

Custom Forms Uplift Slice 2 - Employee Form Access (Self-Service)

Release Date: 18/08/2025
Target Users: Global Forms users (EU, Employment Plus and Platinum)
Description: Today, employees can’t independently discover or start forms. They must be manually assigned by an admin, which blocks them from completing common tasks (e.g. equipment requests, training enrolments, or allowances) in their own time. Every form requires manual assignment, even when the form should apply to entire teams or the whole organisation. This creates unnecessary bottlenecks, slows down repeatable processes, and often leads to forms being abandoned or replaced with external tools like Google Forms.
Product features:

• New “Forms” menu item in navigation (Employee view): Employees see a dedicated Forms module in the sidebar.
• Forms tab: A centralised, searchable list of forms available to the employee, with form cards showing title and description
• Start Form: Employees can independently initiate any available form without needing admin assignment.
• Unlimited submissions: Employees can make unlimited submissions to an assigned form.

Contractor Payments

Objective: Log changes made to Contractors in Audit Trail report
Description: Currently, any changes made to a contractor's profile are not logged in the Audit Trail report. This means that admins would need to reach out to support to know who made a change to a contractor profile. It makes it hard to self-serve and investigate any changes made on the platform. As we will be rolling out contractor sync soon, we need to easily let our users triage and investigate when a particular information is updated by any one on the platform.
What's Changing? We are introducing audit trail logs regarding any updates made to a contractor within Reports > People > Audit Trail. This will allow admins/owners to view any logs regarding changes made to a contractor.
Release Dates: 22nd of August, 2025
Target users: Global, All subplans

Core HR

Settings Uplift - Slice 2

Objective: Restructure of settings pages
Description: Through UX research and testing with customers, we identified where they naturally expected to find certain settings and which naming conventions resonated most with them. Based on these insights, we restructured the consolidated settings page by:

• Renaming several settings pages and groups for clearer, more intuitive wording.
• Relocating pages to settings groups that better reflect how customers think about them.
  Updates made:
• Settings pages renamed
• Billing → Subscriptions & Billing
• Nominated Superannuation Fund → Company Default Super Fund (AU)
• System Settings → System Setup
• Custom Security Settings → Permissions
• Checklists → Onboarding & Offboarding Checklists
• Payroll Settings → Payroll Tax (CA)
• Settings groups renamed
• Employee Management → People
• Payroll & Benefits → Payroll
• Settings pages relocated
• Branding relocated to the Company group
• Subscriptions & Billing relocated to the Company group
• Onboarding & Offboarding Checklists relocated to the Recruitment & Onboarding group
• Add-ons relocated to the Security & Access Control group
• Menu Customisation relocated to the Security & Access Control group
• Payroll Integration Settings removed from the consolidated settings page (still accessible via the Employee List)
  Release Schedule: 19/08/2025 - Updates have been added to the existing open beta 'New Settings Look & Feel'. Additionally, any new customers who joined from 15/05 onwards will automatically receive these updates.
  Target Users: All regions

Enhance Bulk Addition of Employees

Description: We have improved our CSV import functionality by adding new optional columns to the import templates and enabling them to be updated via CSV:

• Personal Email (optional)
• Pay Details Change Reason (optional)
• If provided, other pay detail fields must also be completed.
• Validated against the dropdown list in the UI.
• Pay Details Comment (optional)
• If provided, other pay detail fields must also be completed.
  Because these are PII/sensitive fields, they are only available to be exported in templates gated by 2FA. As part of this release, we've also updated how we validate and audit NZ IRDs. When IRDs are imported via CSV, the audit trail will now correctly display in the audit trail view (it was previously displaying as 11 digits).
  Release Schedule: 20/08/2025
  Target Users: Admins

IT Ops and Security

Reset Passkeys on Payroll Web

Description: With the release of passkeys we have also introduced ability for passkeys to be able to disabled when needed.
This release includes:

• Admin users with permission to disable 2FA, will also have permission to disable Passkeys via User Maintenance tool.
• When a user has their account recovery request approved, this will now reset both their 2FA methods and Passkeys.
• The Account Recovery Approved Email has been updated to include Passkeys.
  Release Schedule: 19 August 2025
  Target Users: Internal tools for Admins with permission, Account Recovery flow updates for Payroll Web Users on EH brands

Update to 2FA Verification Flow for SMS Users on Payroll Web

Description: Whilst we have removed Email as a 2FA method on Payroll Web, users who only have SMS setup as their 2FA method are still presented with the method selection screen even when they do not have any other method available for selection. To improve this user experience, we have updated the 2FA verification flows when a user is logged in so that for users with only SMS setup as their 2FA method, they get presented with the code input screen for SMS 2FA immediately.
Release Date: 19 August 2025
Target Users: All Payroll Web Users

Minor Update to Reauthentication Modal on Payroll

Description: With the introduction of Passkeys as a method to login on Payroll, we have updated the reauthentication modal to improve user experience. Previously, users would need to enter in their email, followed by password to reauthenticate. Now, users only need to enter in their password to reauthenticate. Alternatively, they can use their Passkey. This update also aligns the user experience of Payroll with that of HR.
Release Date: 19 August 2025
Target Users: All Payroll Web Users

Prevent the Use of Breached Passwords for User Accounts

Description: Enhanced Password Security
We've improved our password security to better protect your account. Now, when you create or reset your HR password on the Web, our system automatically checks it against a database of compromised passwords.
What's New?

• Real-time Protection: When creating or updating your password, if your newly specified password has been exposed in a known data breach, you'll be notified immediately and requested to provide a new, unique password. Applied in the following flows:
  ◦ User Account Settings → Change Password
  ◦ Password Reset
  ◦ Create New Organisation → Setting up password for the first time
  ◦ New User → Setting up password for the first time
  ◦ Business Portal → Change Password
• Reduced Risk: This prevents you from using an insecure password, significantly lowering the chance of your account being compromised.
  This update is step in keeping your data safe. We recommend always using a strong, unique password for your account.
  Release Schedule: 19 Aug 2025
  Target Users: All HR Web Users

Original source Report a problem

Core HR

Settings Uplift - Recognition

Objective: Uplift of Recognition settings pages
Description: We’ve refreshed the Recognition UI with consistent language, formatting and design for a clearer, more engaging experience. The uplift makes recognition moments more intuitive and impactful.
Release Date: 26/09/2025
Target Users: All regions with the New Settings Look & Feel open beta enabled

Settings Uplift - Slice 3

Objective: Restructure and uplift of settings pages.
Description: Insights from user research helped us better understand how people navigate settings and which terms are most intuitive. Based on these findings, we made the following updates:

• Introduced a new consolidated People controls page under the People section
• Relocated the following fields from Employment Details to People Controls
  • Typical hours
  • Typical work day
  • Automatically pay
  • Lock contract fields
• Relocated the following fields from System setup to People Controls
  • Show staff details
• Deprecated Notification Frequency Settings (this has been deprecated for all users publicly)
• Renamed Custom fields to Additional Information
• Minor uplifts for all settings pages for formatting consistency, e.g. button titles and placements, removal of irrelevant headers
• Authorising Signatory - removed ability to create a new employee from this page
  Release Schedule: 29/09/2025
  Target Users: All regions with the New Settings Look & Feel open beta enabled

Add-ons Settings Page UI uplift

Description: We’ve revamped the Add-ons settings page with a cleaner, more consistent design to match the style of other settings pages. In addition to the updated design, the page now highlights key benefits for each integration and includes filters to make it easier and faster to navigate.
Release schedule: 29/09/2025 - Updates have been added to the existing open beta ‘New Settings Look & Feel’. Additionally, any new customers who joined from 15/05 onwards will automatically receive these updates.
Target users: All regions

IT Ops and Security

Aligning MFA Methods across All Payroll Brands under Employment Hero

Description: Email as a 2FA method has now been removed from Employment Innovations related brands on payroll web. Users on these brands can submit an account recovery request the same way users on Employment Hero and Keypay branded payroll.
Release Date: 1 October 2025
Target Users: All web users on Employment Innovations-related branded payroll

Performance Management

Clarify Permissions for Requisitions and Onboarding Approvals

Objective: The custom security setting for Requisitions and Onboarding Approvals was previously grouped under “Workflows”, which caused confusion with our new Workflows engine. By renaming this group of permissions, we aim to reduce ambiguity and make it clearer where customers should manage access for these features. This update is purely a renaming change and does not affect functionality.
Release date: 29/09/2025
Target user: Premium, Plat, Plus and Unlimited.

SG Payroll

Enhance OCBC Payment File

Objective: Provide the option to send remittance advice via email
Description: A new configuration option, “Send Remittance Advice via Email,” has been introduced within the OCBC Payment File. When enabled, employee email addresses will be included in the payment file to support the seamless delivery of remittance advice via email. Conversely, if the option is not selected, employee email addresses will be excluded from the file to ensure data is only shared when intended.
Target User: SG Payroll Admin
Release Schedule: 2nd Oct 2025

Compliance

Objective: IRAS Revisions Submission Feature & Decommission amendments feature

We have launched a new "Revisions" submission type for IRAS lodgements in Singapore, aligning with the Inland Revenue Authority of Singapore's (IRAS) latest legislative changes. This update moves us beyond the limitations of our previous "amendments" feature, which was restricted to income values and often unstable. The new "Revisions" process offers a more reliable and complete solution by allowing a full re-lodgement of all affected employee data, ensuring a more robust and compliant system for your tax filings.
Key Changes to IRAS Lodgement Workflow:

• Introduction of "Revisions" Submission Type: A new "Revisions" submission type has been introduced, allowing admins to fully overwrite previous records and ensuring compliance with the new IRAS standard. The IRAS lodgement report will now automatically highlight impacted employee records that require a revision.
• Enhanced Filtering: A new status filter option, "Revision Required," has been introduced to the IRAS lodgement report. This allows admins to easily filter the report to show only the relevant employees.
  Simplified Lodgement Process: Admins can now lodge revisions for multiple employees using a new bulk action button or for individual employees directly from the report. Both methods initiate a secure SingPass session for electronic submission.
• Improved Post-Lodgement Experience: After a successful submission via SingPass, a success page will display the submission number and confirm the submission type. Additionally, all successful "Revisions" will be recorded in a dedicated report, with the "File Type" listed as "Revision" / R for future reference and audits.
• Robust API Support: Our system now uses the IRAS API V2 revision submission type to accurately send all finalized pay run data, including both income and personal data values.
  Removal of Amendments lodgement feature
  Official release: 01/10/2025
  Target Users: Admins

Original source Report a problem

Automations

Custom Forms Uplift Slice 1 - Custom Templates (Partial Release)

Release Date: 28/07/2025
Target Users: Global Forms users
Description: Employment Hero’s Custom Forms currently lack basic usability features like form duplication and change discard warnings. This results in wasted time recreating similar forms and increases the risk of accidental data loss, making form creation more error-prone and frustrating for admins.
Product features:

• Admins can duplicate existing forms from the Forms tab.
• Duplicated forms open as drafts in the form builder with pre-filled fields and settings.
• Duplicated form titles automatically include a numeric suffix (e.g. "(1)").
• Users see a confirmation modal when clicking "Cancel" after making edits to a form
• If no changes are made, clicking "Cancel" exits the form without showing a modal.

Increase adoption of Workflows
Objective: Allow non-admins to access and manage workflows
Description: Currently, only full administrators can create and manage workflows, which creates a bottleneck for teams. HR admins, Department Heads, and IT leads—who actually own these processes—have to go through an admin to build or change the workflows they need, which slows things down and can lead to less effective workflows. We have more than $1.5 mil in ARR for this FR!
What's Changing? We are introducing a new "Workflows" permission in the "General Permissions" tab within Custom Security Settings. This will allow admins to grant non-admin users the ability to view, modify, or delete workflows.
New Permission Levels:

• View Permission: A non-admin can see the "Workflows" item in the side navigation and view all workflow templates and existing workflows in a read-only mode. While the non-admins is able to view the template, they will not be view it in the workflow editor (for now).
• Modify Permission: This includes all "View" permissions. Additionally, a non-admin can create new workflows (from scratch or templates), edit any existing workflow, publish/unpublish workflows, and delete workflows they created themselves.
• Delete Permission: This includes all "View" permissions and grants the ability to delete any workflow.
  Release Dates: 30th of July, 2025
  Target Users: Global Platinum, Employment Plus, Employment Unlimited

Core HR

Rehire Status Visibility

Description: When a user is offboarding and has access to the employee list, the Rehire status will no longer be visible to the offboarding employee. This prevents users from seeing whether they are eligible or ineligible for rehire within the organisation.
Release schedule: 31/7/25
Target users: All Organisations, All Regions

Simplify the Document Management Experience

Description: We’ve streamlined the Compliance menu to reduce confusion, remove clutter, and improve navigation. This includes clearer labels, better menu structure and relocating Certifications under Compliance.

• Simplified navigation labels to remove ambiguity between “Policies” and Leave/Time Off Policies.
• Relocated “Certifications” under the Compliance menu for better logical grouping.
• Removed or merged duplicate features, such as “Policy Management,” to reduce redundancy.
• Reordered menu structure to reflect logical workflows and boost discoverability.
• HR Guides visibility rules updated — now hidden from the menu for new organisations, unchanged for existing.
  Release Date: 01/08/2025 Staggered release. Initial release to 5% cohort and incrementally increase amount per week (5%, 10%, 25%, 50%, full roll-out)
  Regions: Global

IT Ops and Security

Update User Account Recovery Requirements on Payroll

Description: Our current account recovery flow requires an uploaded ID and a selfie to be taken separately. To mitigate the possibility of identity fraud, we now require customers to take a selfie holding their selected form of ID, and a note with 'Employment Hero' and the request date. We have provided a text update and example image to guide users through the new requirements.
This aligns payroll’s process to match HR’s process change from last week.
Release Schedule: 28 July 2025
Target Users: All payroll web users on EH-branded payroll

Minor Update to the Password Recovery Flow on Payroll

Description: Minor quality of life update; when users click on the “Forgot my password” option on the login screen, if an email address was entered on the login screen, we now pull this through to the Recover Password screen.
Release Schedule: 28 July 2025
Target Users: All payroll web users

Allow Organisation Owner Management

Objective: Enable customers to manage organisation owners without CX assistance.
Description: This project does not affect any system user owner behaviour.

• Admins/owners can designate up to 3 organisation owners in the new Organisation Owners tab in Company Settings (also included in upcoming company settings UI uplift).
• Email copy goes out to admins/owners notifying of new owner addition and to raise internally if unexpected.
• One owner can be designated as the primary contact for important comms.
• Admin/employee role must be selected when removing an owner’s owner role, or offboarding the owner.
• Offboarding the last owner will require a new owner to be selected before terminating the old one.
• SAP lists all owners, tagged with (primary) or (system) where necessary.
• Owner updates are included in the audit trail report.
  We also aim to move organisation ownership to a real customer account instead of relying on internal system user accounts to enhance security.
  Release Date: Global release 29/07/25
  Target Users: All admins/owners

Performance Management

Improve Email Sync between EH and GO1 Learner Accounts

Objective: To reduce confusion and support smoother learning access, we’ve improved how employee email updates are reflected in their associated GO1 learner accounts. This ensures the right email is used, especially when organisations supply a company email post-hire or update personal contact details.
Description: Previously, an employee’s account email was used to create their GO1 learner account, and changes to email fields in EH were not synced to GO1. With this update:

• When a company email is provided, it will now sync to GO1 and update the associated learner account.
• If a company email is not provided, updates to the account email will sync to GO1 instead.
  This ensures the learner’s email remains aligned with the most relevant and up-to-date information in EH
  Note: If an employee already has access to multiple GO1 portals, changes to their emails in the HR platform will not be reflected GO1. This is due to a security restriction from our GO1 partner, as we cannot verify ownership across multiple learning accounts.
  Release schedule: NEW customers from 30/07/2025, Existing EH Learning customers customers 10/10/2025, Existing Go1 Learning customers (Go1 branded portals) TBC (14/10 - 16/10)
  Target users: Global, NextGen: Plus + Unlimited, Classic: Premium + Platinum

Talent Marketplace

Close and Reopen Job in EH Hiring Kanban Dashboard

Objective: Enable users to easily close and reopen jobs in the EH Hiring Kanban Dashboard for better job management and workflow clarity.
Description:

• Close Job: Hirers can now close jobs directly from the Kanban dashboard via the ellipsis menu. Closing a job updates its status to “Closed,” helping hirers keep their job boards organised by clearly marking completed or inactive positions. Confirmation prompt for closing a job ensures no accidental closures.
• Reopen Job: If a closed job needs further attention or hiring resumes, hirers can easily reopen it from the same ellipsis menu. Reopening a job changes its status back to “Open,” allowing edits and progress tracking to continue seamlessly. Confirmation prompt for reopening a job.
  Release Date: 24/07/2025
  Target Users: Hirers

Reference Check Templates

Target audience: Global Users
Release schedule: 31/07 (Public Release)
Objective: Introducing Reference Check Templates to streamline the referee question process. Users can now:

• Create custom reference check question templates.
• Edit and delete existing templates.
• Select from their saved templates when sending reference check questions to referees.

Original source Report a problem

HR Rostering & Timesheets

Auto-Rostering for Custom Work Hours enables one-click shift generation based on employees’ custom work hour patterns, reducing manual scheduling and errors. Features include smart filters, real-time validation, and compliance with pay schedule rotations.
(Released: 3 November 2025, All orgs using work sites and position rostering)

ITOps & Security

The use of Email as a 2FA method for Payroll users is being phased out. From EH Work App version 2.66.0, users are directed to use Authenticator App or SMS for 2FA, improving security and aligning with HR standards.
(Released: 4 November 2025, Payroll Users on EH Work App)

A major security enhancement to HR Web now checks existing passwords against known data breaches during login, proactively identifying compromised credentials.
(Released: 4 November 2025, Gradual rollout to 10% of HR Web users)

OpenAPI & Developer Experience

OpenAPI Employee Fields Update:

Expanded webhook coverage for employee custom fields and a new onboard employee API supporting AU, NZ, UK, CA, SG, and MY.
(Released: 31 October 2025, Global, HR Platinum, eOS Plus and Unlimited subplans)

OpenAPI T&A + Leave Update:

New APIs for creating, updating, and reading work sites, with developer documentation enhancements and region-specific data handling.
(Released: 6–7 November 2025, Global, HR Platinum, eOS Plus and Unlimited subplans)

Payroll

A critical update to the CPF Additional Wages (AW) Ceiling calculation engine now integrates opening balances for accurate, compliant forecasts and onboarding. This ensures compliance with CPF Board requirements and supports a seamless onboarding experience.
(Released: 30 October 2025, Admins)

Mandatory legislative updates for Singapore’s Central Provident Fund (CPF) regulations have been implemented, including increased CPF contribution rates for employees aged 55 to 65 and an adjustment to the CPF Ordinary Wage (OW) ceiling from $7,400 to $8,000, effective January 2026. These updates ensure compliance and reduce administrative burden.
(Released: 5 November 2025, Admins)

EH Work App version 2.66.0 prioritises Authenticator App and SMS 2FA methods over Email for Payroll-Only users, enhancing security and user experience.
(Released: 4 November 2025, Payroll Users on EH Work App)

Performance Management

Company Feed improvements include a notification bubble for new posts, attachments for birthday and anniversary posts, and a scheduled posts tab for easier management.
(Released: 3 November 2025, All organisations)

Recruitment

Recruitment Agent is now publicly available

Recruitment Agent is now publicly available, providing employers with AI-powered candidate shortlisting, full control over interview questions, improved candidate communication, and enhanced video interview management. This significantly reduces time and cost to hire.
(Released: 5 November 2025, Employment Unlimited + existing Alpha employers)

A new split-view layout on the desktop Job Search Page

A new split-view layout on the desktop Job Search Page allows job seekers to browse job listings and preview details instantly, improving efficiency and engagement.
(Released: 5 November 2025, Job Seekers)

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Automations

Custom Forms Workflow Integration: Linked Workflow Visibility

Release Date: 23/10/2025
Target Users: Global Forms and Workflow users (EU, Employment Plus and Platinum)
Description: Admins lack visibility into which workflows are linked to each form, making it hard to manage, troubleshoot, or audit configurations. This causes duplication, misconfiguration, and low transparency, leading to confusion, inefficiency, and higher support burden as forms and workflows scale.
Product features: Linked Workflows section added to each form’s Settings tab, showing all published workflows that use that form.

• Workflow details displayed: name, last published date & time, publisher, and a “View Workflow” action.
• Empty state message when no workflows are linked (“No published workflows currently use this form”).
• Permission handling: users without workflow access can still see the section but only as read-only text with an informational message.
• View Workflow action opens the workflow configuration page in a new tab.
• Publisher display logic: shows “(Deactivated)” for inactive users, “Deleted User” for deleted records, and “—” for missing data.

Core HR

Forms in Employee File – Slices 1 & 2

Release Date: 20 Oct 2025
Initiative: We’ve introduced a new Forms tab within the Employee File, allowing users with permission to access all of an employee’s completed form submissions directly from their record — no need to access via the forms module, which shows submissions per form rather than per employee.
What’s in this release?

• Slice 1 – Forms Table:
  • New “Forms” tab under Employee File → Documents
  • Displays all submitted forms linked to the employee
  • Searchable and sortable by name, date
  • View permission-controlled via permissions (Under Employee Permissions -> Non-payrol
• Slice 2 – Form Status:
• Added Status column (Approved, Declined, Pending, Submitted)
• Enables sorting by form status for easier tracking
  Why this matters: This release centralises employee documentation, reducing admin overhead and improving compliance. Users with permission can now access all of an employees submitted forms directly within the Employee File.
  Target Users: Global, Platinum, Employment Plus, Employment Unlimited

HR Rostering and Timesheets

Real-Time Shift Costing View for Roster Managers

Description: Roster Managers using Work Site and Position-based rosters can now view real-time shift costing directly in the roster! Costing data is now visible at every level from the entire roster down to individual employees helping managers make smarter, more cost-effective scheduling decisions.
What’s Improved: The new Roster Costing feature experience provides clear, actionable insights through a redesigned interface:

• View total costs at Roster, Work Site, Position, and Employee levels.
• Spot potential overtime and compliance risks early.
• Assess hours, costs, and shift counts in one simple view.
  Why It Matters: This update gives managers full visibility into labour costs before publishing rosters making it easier to stay on budget, plan efficiently, and align staffing with sales forecasts and operational goals.
  Release Schedule: 23/10/2025
  Target Users: Orgs using work sites and position rostering

WP Employee Profile Release

Description: This release introduces Primary Worksite and Primary Position fields throughout the employee lifecycle, enabling admins to clearly designate and manage an employee's main assignment. This enhancement streamlines workforce management by automatically populating primary worksite and position data across rostering, timesheets, and reporting modules. The Primary Position acts as the system’s anchor for payroll, rostering, and reporting — ensuring every employee has one consistent ‘home role’ that drives downstream logic.
Previously, there was no dedicated field to capture an employee's primary worksite and primary position during onboarding or within employment details, creating inefficiencies in workforce management and impacting downstream processes like compliance, payroll alignment, and workforce planning.
Now, Primary Worksite and Primary Position fields are available in employee onboarding (Pay Details section) and Employment Details

• "Primary" badge displays in Position Details to clearly identify the employee's main assignment.
• CSV import support for bulk assignment of primary and additional worksites and positions.
• Auto-population of cost centres based on selected worksite and position.
• Automatic sync between Employment Details and Position Details when primary assignment change.
• Automatic cleanup removes deactivated positions from employee profiles when marked as primary.
• Validation ensures both worksite and position are selected together, maintaining data integrity

IT Ops and Security

Allow Payroll Users to Set Up both Authenticator App and SMS Authentication 2FA Methods on the EH Work App

Description: As we are moving towards removing the use of Email as a 2FA method for all Payroll users across both web and mobile app, we need to ensure users can easily manage their 2FA methods on both platforms. Previously, payroll users were only able to set up one method of 2FA on the EH Work App. To improve user’s ability to manage their security settings on the go, users will be able to do the following from app version 2.65.2 onwards:

• See which 2FA method they have setup.
• Set up a second 2FA method.
• Disable a 2FA method (if both have been setup).
  This update provides parity with our HR users.
  Release Date: 22 October 2025
  Target Users: Payroll Users on EH Work App

Pre-Payroll (Leave and Expenses)

Including Pending Time Off in "Prevent Negative Time Off Balance" Calculation

Description: Added the option for admins to account for pending time off in the available time off balance when preventing negative leave. A radio button group was added when Prevent negative time off balance is ticked:

• Option A (original logic and default selection): Based on approved leave only
• Option B: Based on approved + pending leave
  Some organisations consider pending leave as part of the “used balance,” so with this new options users cannot oversubscribe their entitlement while requests are still pending approval.
  Release Schedule: 20 Oct 2025
  Target Users: Global AIOP

Recruitment

1-Click Job Posting – NLP Refresh

Description: We’ve refreshed the 1-Click Job Posting experience to make it faster and clearer for hirers to create jobs using natural language. The new NLP-powered search bar interprets queries like “I need a casual barista in Sydney” or "Looking for a senior software engineer in Melbourne, full-time remote position" to auto-populate job details and generate an AI-written job description with live preview.

• NLP search bar added to dashboard widget
• Improved AI job descriptions generated on the fly (more accurate and tailored descriptions, and can now make a description for any job)
• Live preview of job posting
• Added customisable fields (workplace type, job type)
• 'What happens next' messaging
  Release Date: 23/10/25
  Target Users: AU, UK, NZ (users with job posting permission)

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