Smartsheet Release Notes

You can now easily copy over AI-generated charts to new dashboards, saving time re-creating widgets that didn’t previously copy automatically.

When you click the “Save as New” option on any dashboard that includes charts created through the analyze data AI tool, those AI-generated charts now copy over to the new dashboard, referencing the same source sheet as the original charts. This will also apply when saving a workspace as new. Learn more.

• Environments availability: Commercial US, Commercial EU, Commercial AU
• Plan availability: Trial, Enterprise, Advanced Work Management
• Subscription Model Availability: Both Legacy Collaborator Model and User Subscription Model

ARTICLE

Nested Sharing Modal now generally available!

by Product Marketing

October 10, 2025

Summary: Introducing our new nested sharing modal with a more intuitive and streamlined sharing experience. This will make it easier for our users to control access to their documents, invite collaborators, and manage sharing settings more efficiently. Specifically for managing collaborators, admins can sort and search their list of collaborators to make updates much faster! Learn More

• Environments availability: All
• Plan Availability: All
• Subscription Model Availability: Legacy and USM

Release Note

With this release, any users who have the Jira Connector or Salesforce Connector purchased on their plan but do not have the user permissions needed to create a workflow will now see this message: “You are not authorized to perform this action. Please reach out to your Smartsheet System Admin to request access.”

Environment Availability

Environment Availability: Commercial US, Commercial EU, Commercial AU

Plan Availability

Plan Availability: Business, Enterprise

Subscription Model Availability

Subscription Model Availability: Legacy Collaborator Model and User Subscription Model

Smartsheet forms now support a wider range of global country codes, making phone number entry more intuitive and reliable worldwide. We’ve also added smarter validation with clearer error messages to make form submissions easier.

What’s new

• Expanded global country code support (40+ new countries)
• Fixes for top community-reported issues and escalations
• Real-time formatting as users type
• Smarter validations and error messages
• Localization upgrades

Learn more about forms.

Environment Availability

Commercial US, Commercial EU, Gov, AU

Plan Availability

All plans

Subscription Model Availability

Both Legacy Collaborator Model and User Subscription Model

Introducing collections items in recents

Introducing collections items in recents — quick and easy access to your most recently used or added collections assets (sheets, reports, dashboards), saving time and reducing the need to search. By keeping important content within reach, it helps maintain workflow continuity and makes it easier to pick up where you left off.

Learn More

Environment Availability

Commercial US, Commercial EU, Commercial AU

Plan Availability

Enterprise and Advanced Work Management

Subscription Model Availability

Legacy Collaborator Model and User Subscription Model

What's Changing: More Control in Your Hands

Starting October 20, 2025, Smartsheet will default to admin approval required for any free provisional member upgrades to paid members. This new default setting provides even greater cost control and transparency on anticipated spend and provides complete control over user governance and associated costs.

In the new default setting, if a user is not upgraded before the end of the review period, they will revert to a free Viewer or Guest. This automatic downgrade prevents unintentional or unauthorized additions of paid seats, ensuring cost predictability and budgeting accuracy. If you would like to maintain automatic approval of upgrades, that setting will continue to be available.

To further enhance the management of new users, we will also introduce a streamlined seat request capability later this year. This feature will benefit both users and System Admins by consolidating and simplifying the process of requesting paid seats.

These new Admin controls work in conjunction with recent platform releases to provide Smartsheet customers with more visibility into who is using what and any associated costs.

Increased spend predictability: The Smartsheet Customer Loyalty Benefit

We know change can feel uncertain, especially when it comes to managing costs and budgets. That's why we created the Smartsheet Customer Loyalty Benefit to support our valued customers during their transition to the current pricing model.

• No surprise increases: annualized user-based costs will not increase by more than 15% at transition
• Lasting commitment: the Customer Loyalty Benefit applies to current and all future renewals, assuming total Smartsheet spend and total number of Members remain the same or grow
• Simple and transparent: the benefit will appear directly on customer invoices as a discount

The Smartsheet Loyalty Benefit is a discount against the price that an existing customer would pay for their users if they moved directly to the current model at the same usage level as under our legacy user model. This discount will keep increases in initial customer spend on users to no more than 15% of their user spend prior to transition and does not apply to premium add-ons. The Loyalty Benefit appears on a customer’s quote, order form, and invoice at renewal as a negative amount, reducing the overall price that a customer will pay. This Loyalty Benefit persists going forward, as long as the customer’s total Smartsheet spend and total number of members remains the same or increases. Any customers who need support during this transition can reach out to their account team and Technical Support who are ready to help.

We're committed to building our future together with our customers. Thank you for your continued partnership and trust.

What's New

With this release, you can now use multiple sheets as sources for the same columns in column link configurations. For example, if you are looking up product data, you can match unique identifiers on a target sheet against a maximum of 10 different source sheets by building a column link configuration per source sheet.

Previously, you could not reuse columns in multiple column link configurations, but this allows for more flexibility in solution.

Learn More

Environment Availability: Commercial US, Commercial EU, Commercial AU

Plan Availability: Pro, Business, Enterprise, Advanced Work Management

Subscription Model Availability: Legacy Collaborator Model and User Subscription Model