We’ve fixed Dynamic View @mention notifications! Now when a collaborator is @mentioned in a row-level comment, they will receive an email notification that links them directly back to the Dynamic View (not the source sheet), reducing confusion and keeping collaborators in the right context.

Environment Availability

Commercial US, Commercial EU, Commercial AU (Not eligible for Gov)

Plan Availability

Dynamic View is available for Business and Enterprise plans and is included in Advanced Work Management.

Subscription Model Availability

Legacy Collaborator Model and User Model

Original source

Paste special is now available in table view! This feature lets you customize what’s included when you paste content from one cell/row to another. To use this feature, simply right-select the destination cell, choose Paste special, and select how you want to paste the cell/row content—whether just the values or the formats. Or use the shortcut, CTRL + Shift + V (Windows) or CMD + Shift + V (Mac) when pasting.

Please note that the option to link to copied cells will not be supported in this release. It will be available in the coming months, once we support cell linking in table view.

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Environments availability

Commercial US, Commercial EU, Commercial AU

Plan availability

Pro, Business, Enterprise, Advanced Work Management

Subscription Model Availability

legacy model, user model

Original source

You now have access to two critical formatting tools in table view:

• Format painter helps you quickly copy formatting from one cell to another.
• Clear formats removes the formatting from cells without removing the underlying cell data.

To access these settings, select the Format icon in the top toolbar, and select these tools from the expanded Format toolbar.

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Environments availability

Commercial US, Commercial EU, Commercial AU

Plan availability

Pro, Business, Enterprise, Advanced Work Management

Subscription Model Availability

legacy model, user model

Original source

We've shipped two improvements to the Left Navigation to help you move faster and find what you need more easily.

• Search in Recents & Favorites: A new search bar in the Recents and Favorites sections lets you quickly filter your list as you type, so you can jump to the right item without scrolling
• Recent Workspaces in Browse: Clicking Browse now surfaces a list of your recently opened workspaces for quick access. You can still get to the full Browse experience by clicking Browse All at the bottom of the list.

Environment Availability

Commercial US, Commercial EU, Commercial AU

Plan Availability

All plans

Subscription Model Availability

Legacy and User Model

Original source

We’ve updated the Smartsheet web login experience to make signing in faster and more intuitive. The new flow highlights the right login method based on your organization’s configuration, reduces repeated credential entry, and helps users get to their work without unnecessary steps. Enterprise users get clearer SAML guidance, and returning users see their last-used method first for a quicker, more consistent experience. Please note: These changes pertain only to the user login flow and do not affect authentication behaviour, provisioning, or SSO settings. No action is required.

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Environments availability

Commercial US, EU, and AU

Plan availability

Pro, Business, Enterprise, Advanced Work Management

Subscription Model Availability

Legacy Collaborator Model or User Model

Original source

Duplicate a card in board view by opening the card options (three-dot) menu and selecting Duplicate card, or use the CTRL + D (for Windows) or CMD + D (for Mac) keyboard shortcut. The duplicated card will be placed directly below the original card.

Note: Child cards associated with the original card will not be duplicated in separate mode. When duplicating in nested mode, all children are duplicated as well.

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Environments availability

Commercial US, Commercial EU, Commercial AU

Plan availability

Pro, Business, Enterprise, Advanced Work Management

Subscription Model Availability

legacy user model, user model

Original source

You can now toggle vertical grid lines on or off in table view. To find the setting:

• Viewers & Commenters can navigate to the toggle between the Requests and Forms icons in the top toolbar
• Editors and above need to first select the Format icon in the top toolbar and then select the vertical grid lines toggle (far right)
• Or use the shortcut, ALT + V (Windows) or ⌥ + V (Mac)

Learn More

Environments availability

Commercial US, Commercial EU, Commercial AU

Plan availability

Pro, Business, Enterprise, Advanced Work Management

Subscription Model Availability

legacy user model, user model

Original source

In our previous post, we walked through five solutions you can build on Smartsheet API — from bi-directional integrations to AI-powered project intelligence. Build #5 was a teaser: an agentic workflow where MCP-compliant AI tools connect directly to live Smartsheet data.

That teaser is now real. The Smartsheet MCP Server is live!

MCP Server at a glance

The Smartsheet MCP Server is an open, protocol-based integration layer built on Anthropic's Model Context Protocol standard. It exposes read/write access to Smartsheet's core work management objects — from Sheets, Rows, and Columns to Discussions, Comments, and Workspaces — through a standardized protocol that any MCP-compliant agentic client can connect to. With dozens of tools available at GA — spanning discovery, data retrieval, sheet creation, row and column operations, and collaboration — the MCP Server covers the workflows developers need from day one. As the API's capabilities grow toward full platform parity, so does what AI tools can accomplish through MCP.

In practical terms: connect your Smartsheet account to an MCP-compliant AI tool, and immediately start asking natural-language questions about your project data. "Which tasks are overdue in Project Alpha?" "Summarize risks across my portfolio." "Update the status on row 247 to complete." The AI tool queries your Smartsheet data through the MCP Server, respects your user-level permissions, and returns contextually rich, intelligent responses — powered by the same REST API infrastructure processing 1 billion calls daily.

No custom integration code. No data exports. No copy-pasting sheet contents into a chat window and hoping for the best.

[Figures]

How the MCP Server works

The architecture is straightforward:

• User authenticates — Connect your Smartsheet account to any MCP-compliant AI client via OAuth 2.0 or personal access token for custom agent integrations.
• User asks a question — Natural-language query: "What's blocking my Q3 launch?" or "List all high-priority tasks due this week."
• AI tool queries Smartsheet — The MCP Server routes the request through Smartsheet REST API, pulling structured data with rich metadata.
• MCP Server returns structured data — Row relationships, column types, cell history, comments — all respecting the authenticated user's permissions.
• AI tool that understands and acts intelligently on your work — Go beyond generic answers. Because the AI receives full metadata context, it delivers context-aware analysis of your project structure and lets you take action directly — searching, updating, and modifying your Smartsheet data without leaving the conversation.

The developer advantage

If you've ever built a custom integration between an AI tool and an enterprise data source, you know the pain: bespoke authentication flows, manual data serialization, fragile API wrappers that break when either side updates, and the whole thing repeated for every new AI tool your organization adopts. It's a duplicated effort across a fast-moving landscape.

The MCP Server eliminates that entire layer. It gives you one standardized endpoint that any MCP-compliant client can connect to — commercial AI assistants, custom-built enterprise AI platforms, open-source agent frameworks, internal copilots. You build once. Every MCP-compliant tool connects through the same server, the same protocol, the same security model.

This is the same design philosophy behind the Smartsheet Public API: any developer with an access token can build on the platform. Now, any MCP-speaking agentic client gets AI-native access to that same data.

Rapid time to value. Connect AI to Smartsheet in minutes via the standardized MCP protocol — no custom API integration code required. The proven API infrastructure (1 billion daily calls) eliminates experimental infrastructure risks. You focus on building intelligent features, not integration plumbing.

Protocol-based flexibility. The open MCP standard works with any MCP-compliant AI tool. You're not locked into a single vendor's ecosystem. Build custom MCP client integrations for your own platforms and agent frameworks today, without waiting for Smartsheet to ship each vendor integration. Adapt to emerging AI capabilities without rewriting integrations. Future-proof your architecture as the AI ecosystem evolves.

Rich contextual intelligence. The AI doesn't just get raw data — it receives comprehensive metadata: row relationships, column types, cell history, comments, attachments. Structured project data enables nuanced, intelligent responses rather than the generic answers you get from copy-pasting sheet contents into a chat window. And because MCP is built on the Smartsheet REST API, every new API capability automatically becomes an AI capability — the more the API can do, the more your AI tools can do.

Optimized for token economics. AI usage fees — the token costs charged by model providers for every query — are quickly becoming the new cloud spend problem: variable, hard to predict, and compounding fast as teams scale adoption. The MCP Server is purpose-built to deliver precisely structured context rather than raw, verbose data dumps. Instead of flooding the AI model with unfiltered payloads, the server returns the metadata, relationships, and fields the AI needs to reason effectively — keeping token consumption significantly lower than brute-force approaches like copying sheet contents into a chat window. Lighter payloads mean faster responses and lower per-query costs, which matters when you're running hundreds or thousands of AI-assisted queries across a global project portfolio. The efficiency is built into the protocol layer, so every MCP-compliant client benefits automatically — no optimization work on your side.

Cross-system intelligence. Where your organization has connected other enterprise systems to the same MCP-compliant client, Smartsheet data can be queried alongside CRM, ERP, ITSM, and other data in a single conversational interface — surfacing relationships across your entire tech stack that no single tool could reveal alone.

Existing skills transfer directly. If you already work with the Smartsheet API, you have the foundation. The MCP Server leverages the same REST API infrastructure, the same data structures, the same authentication model. Comprehensive documentation, OAuth guides, and prompt libraries accelerate your development. No new stack to learn.

The productivity multiplier

The MCP Server isn't just a cleaner integration pattern — it fundamentally changes how teams extract value from project data.

Today, extracting insights from Smartsheet means building dashboards, writing formulas, configuring reports, or exporting data to external tools. Each of these requires setup time, maintenance, and expertise that not everyone on your team has. The result: reporting bottlenecks, manual analysis, and stakeholders waiting for someone else to pull the numbers they need.

With MCP Server, anyone with access to an MCP-compliant AI tool can query live Smartsheet data in natural language. "What are the top blockers in Q3?" "Which tasks were updated since last Friday?" "Summarize project risks for exec review." Questions that previously required building a custom report — or chasing a PM for an update — now get answered in seconds. Leadership gets self-service access to project intelligence through their preferred AI tool, without Smartsheet training or licenses. And developers can redirect the time they spent fielding ad hoc reporting requests toward higher-value work. Because the MCP Server optimizes data payloads at the protocol layer, scaling AI-assisted queries across your organization doesn't mean scaling AI costs linearly with them.

This is the beginning of a broader shift. As Smartsheet API capabilities expand toward full parity with the platform, the MCP Server ensures that AI tools keep pace — giving developers and their organizations access to every new capability through the same standardized endpoint, without waiting for bespoke integrations or UI-only features.

What you can build

The MCP Server opens three categories of developer use cases that weren't practical before:

AI-Powered Development Workflows

Connect coding agents to Smartsheet via MCP Server — pull live project data, reason over it, and auto-generate formulas, automations, or plans without leaving your development environment. Your sprint planning tool can query Smartsheet directly, understand task dependencies, and suggest optimizations based on real project state.

Try it: "List top 5 high-priority tasks due this week and identify any dependency conflicts."

Unified Agentic Workflows

Build internal copilots that combine Smartsheet with other enterprise tools in a single agentic workflow. Orchestrate Smartsheet actions through agent frameworks — no UI required. A single prompt can pull project status from Smartsheet, check resource availability from your HR system, and draft a reallocation recommendation, all through one MCP-compliant client.

Try it: "Which of my projects are at risk based on task status and comments? Cross-reference with resource allocation from our HR system."

Smartsheet as an Enterprise System of Record

Enable any MCP-compliant AI agent to query and act on Smartsheet data as a trusted system of record — extending its reach beyond any single AI platform. Stakeholders and executives who don't use Smartsheet directly can access project intelligence through whatever AI tool they already work in, eliminating reporting bottlenecks without requiring Smartsheet training or licenses.

Try it: "Give me a high-level view of status across all active programs, and flag any projects in red status without a mitigation plan."

Security and governance

Enterprise AI adoption stalls when security can't keep pace with innovation. The MCP Server is built with governance from day one, not bolted on after launch.

Authentication: OAuth 2.0 with configurable API token scopes, or personal access tokens for custom agent integrations. The same proven authentication model developers already use with the Smartsheet API.

Permission enforcement: The AI can only access data the authenticated user has permission to see. No data leakage across projects or teams. Your existing Smartsheet permission model applies automatically.

Organization-level controls: Administrators govern MCP access at the org level — including whether write tools are enabled, and for which user groups. IT maintains control while teams innovate.

Consistent security model: The same security controls apply regardless of which MCP-compliant client connects. One governed endpoint, uniform authentication and authorization, no matter how many AI tools your organization adopts.

AI usage visibility and auditability: Beyond controlling access, organizations get visibility into how AI interacts with their Smartsheet data — which users are querying and which MCP tools are being invoked. This gives IT and leadership the observability layer that enterprise AI adoption demands: not just "who can access what," but "who is accessing what, and how." Auditability at this level is what moves AI from pilot to production-scale deployment.

Data privacy: When data is transmitted to an external AI provider, data handling and retention depend on your organization's licensing agreement with that provider. Evaluate your enterprise terms with each AI vendor before adoption — Smartsheet MCP Server enforces access controls on our side, but downstream data handling is governed by your relationship with the AI provider.

Open by design: No vendor lock-in

This is a deliberate architectural decision worth emphasizing. The Smartsheet MCP Server is protocol-based, not vendor-specific. It doesn't lock you into a single AI ecosystem.

Just as the Public API is accessible to any developer with an access token, the MCP Server is accessible to any agentic client that speaks MCP and authenticates using supported mechanisms. Smartsheet continues building direct integrations with specific AI tools as a parallel effort — but the MCP Server ensures developers don't have to wait. Any MCP-compliant client connects today, and as more AI tools adopt the standard, they connect through the same server without new integration work on the Smartsheet side.

If your organization uses a commercial AI assistant, an open-source agent framework, or builds a custom enterprise AI platform with MCP client capability — it all connects through the same standardized endpoint.

Get started

The Smartsheet MCP Server is now generally available. Here's how to get started:

If you're already building on the Smartsheet API: You have the foundation. The MCP Server leverages the same REST API infrastructure, the same authentication model, and the same data structures you already work with. Your existing API knowledge transfers directly. Connect your first MCP-compliant AI tool today. If you haven't started with the API yet, watch our getting started video and explore the developer documentation.

If you're evaluating MCP-compliant AI tools: The MCP Server is live — connect any MCP-compliant AI tool to your Smartsheet data today. Smartsheet has also built a direct Claude MCP Integration (live since March 2, 2026) for teams already working with Anthropic's platform. But any MCP-compliant client connects through the same server, so start with whatever AI tool your team already uses.

If you're building a custom AI platform: Implement MCP client capability in your infrastructure and connect to the Smartsheet MCP Server now. Your platform gets immediate access to live Smartsheet data — alongside any other MCP-enabled enterprise systems you've already integrated.

We want to hear from you

What would you build first with AI-native access to Smartsheet data? Which agentic workflows are you most excited to prototype? Are there specific MCP use cases you'd like us to deep-dive on?

Join the conversation in the Smartsheet Developer Community — share your ideas, ask questions, and connect with other developers building on the MCP Server. Your feedback shapes what comes next.

Original source

ARTICLE

Smartsheet MCP Server now generally available!

by Product Marketing

You can now connect Smartsheet to any MCP-compliant AI tool through the new Smartsheet MCP Server — an open, protocol-based integration layer built on Anthropic's Model Context Protocol standard.

Connect your Smartsheet account and immediately start asking natural-language questions about your project data. The MCP Server routes requests through Smartsheet REST API, pulling structured data with rich metadata — row relationships, column types, cell history, comments — all respecting the authenticated user's permissions. The MCP Server is also engineered with proprietary data optimization that compresses and filters payloads, so teams get faster AI responses at lower token costs as usage scales.

What used to require building dashboards, writing formulas, configuring reports, or exporting data now happens in seconds. Ask "What are the top blockers in Q3?" or "Summarize project risks for exec review" and get contextually rich, intelligent responses.

You can also take action directly from your conversation — update task status and dates, add or modify columns, manage risks, or create new assets based on your Smartsheet data.

The shift is from reactive reporting to proactive intelligence. With the MCP Server, AI tools surface risks before they escalate and take approved actions — all governed by organization-level controls. Leadership gets answers from live data without needing Smartsheet training, and developers can redirect time spent fielding ad hoc reporting requests toward higher-value work.

The MCP Server is open by design. It works with any MCP-compliant client — commercial AI assistants like Claude, ChatGPT, Gemini, etc., custom enterprise AI platforms, open-source agent frameworks, or internal copilots. One standardized endpoint, no vendor lock-in. And as Smartsheet's API capabilities expand, the MCP Server ensures AI tools keep pace automatically.

How to get started:

To use the Smartsheet MCP Server, you'll need:

• A Smartsheet Business or Enterprise plan
• An MCP-compliant AI tool

Get connected:

If you're already building on the Smartsheet API, you have the foundation — the MCP Server leverages the same REST API infrastructure, authentication model, and data structures you already work with. Connect your first MCP-compliant AI tool today.

If you're using Claude, a direct Smartsheet connector is available in Claude's Settings > Connectors. For all other MCP-compliant tools, use the MCP Server endpoint with OAuth 2.0 or a personal access token. Check out Smartsheet MCP Server Documentation and our blog for the full details.

Environment Availability:

Commercial US, Commercial EU, Commercial AU

Plan Availability:

Business, Enterprise, AWM

Subscription Model Availability:

Legacy and User Model

Original source

ARTICLE

Conversations Sheet-Level Unread Indicator now generally available!
by Product Marketing

Users will now see an unread conversations indicator at the sheet level across all new views (Table, Board, and Timeline) to streamline how you track team feedback. As a user, you can now instantly see when there is unread activity on a sheet without having to open the conversation panel or scroll through individual rows. This real-time indicator remains accurate even when sheet filters are applied—tracking activity on both hidden and visible rows—and automatically clears once all messages have been read, ensuring you never miss a critical update.
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Environments availability

• All

Plan availability

• All

Subscription Model Availability

• Legacy Collaborator Model, User Model

Original source

ARTICLE

Sunset copy-related query parameters for Create folder and Create workspace API endpoints

by Product Marketing

We've streamlined the Smartsheet API by moving copy functionality to its own dedicated endpoints. The copy-related query parameters on Create folder and Create workspace are now sunset because the Copy folder and Copy workspace endpoints offer a better developer experience — each endpoint serves a single, clear purpose with parameters and responses designed specifically for the task. This means simpler integrations, fewer errors, and more predictable behavior in your code. If you're currently using include, exclude, or skipRemap parameters on the Create endpoints, please update your code immediately using the migration instructions and body parameter mapping available in the changelog.

Learn More.

Environment Availability:
Commercial US, Commercial EU, Commercial AU

Plan Availability:
Business, Enterprise, AWM

Subscription Model Availability:
Legacy model and user model

Original source