Aternity Release Notes
35 release notes curated from 38 sources by the Releasebot Team. Last updated: Jul 16, 2026
- Jul 5, 2026
- Date parsed from source:Jul 5, 2026
- First seen by Releasebot:Jul 16, 2026
EUEM SaaS July 2026
Aternity lists previous SaaS releases and links to the 2026 What's New page.
Previous Releases for Aternity SaaS
See here the full content for Aternity SaaS releases in 2026:
What's New in Aternity SaaS 2026
For earlier releases, see
- What's New in Aternity SaaS 2025
- What's New in Aternity SaaS 2024
- What's New in Aternity SaaS 2023
- Releases in 2022 for Aternity SaaS
- Releases in 2021 for Aternity SaaS
- Releases in 2020 for Aternity SaaS
- Releases in 2019 for Aternity SaaS
- Releases in 2018 for Aternity SaaS
- Releases in 2017 for Aternity SaaS
- Releases in 2016 for Aternity SaaS
RELATED LINKS
What's New in Aternity SaaS 2026
Original source - Jul 3, 2026
- Date parsed from source:Jul 3, 2026
- First seen by Releasebot:Jul 3, 2026
EUEM SaaS June 2026
Aternity adds REST API auditing for dashboard views, listing recent accesses with usernames and timestamps.
Audit the Number of Dashboard Views with REST API (version 2.0)
DASHBOARD_VIEWS_AUDIT returns a list of Aternity dashboards that users accessed over the past seven days, and the username and time of each access, so that you can audit or
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- Jun 29, 2026
- Date parsed from source:Jun 29, 2026
- First seen by Releasebot:Jun 29, 2026
What's New in Aternity Agent for IGEL
Aternity adds Agent for IGEL, extending SaaS observability to IGEL endpoints with device, application, and user insights plus new application usage metrics and the initial IGEL OS12 release.
Aternity Agent for IGEL offers the ability to gather device metrics and performance of managed and discovered native desktop applications IGEL OS computers.
The Aternity Agent for IGEL extends Aternity SaaS observability to IGEL endpoints, delivering actionable insights into device performance, application responsiveness, and end-user experience from a single cloud-based platform.
What's New in Agent for IGEL v26.5
Added application usage metrics, including foreground time, hang time, and application scoring.
What's New in Agent for IGEL v1.0
Initial release featuring device details, user information, HRCs, application inventory, health events, and support for IGEL OS12.
Original source - Jun 24, 2026
- Date parsed from source:Jun 24, 2026
- First seen by Releasebot:Jun 24, 2026
Release News for Aternity Sentiment Module for Windows
Aternity updates Digital Assistant with sentiment surveys and secure employee engagement, plus new End User Interaction support, .NET 9 and .NET 10 compatibility, easier upgrades from prior versions, proxy connectivity, and a fix for SaaS connection issues.
Aternity Digital Assistant allows organizations to create sentiment surveys and engage securely with the employees.
Deploy the tool AFTER installing the Unified Agent and Aternity Module. Make sure to follow the branding guidelines and the instructions on how to show the tool icon in the system tray.
Deployment flow
What's New in Aternity Digital Assistant Module 26.06.0.239 (RC)
This Sentiment Module requires Unified Agent version 25.12.0.154 or above and contains the following enhancements:
New Features Description End User Interaction Support Support for new capabilities related to the upcoming End User Interaction experience, including advanced branding, broadcasting, and other enhancements. Resolved Issue Resolves issue where the Sentiment Module fails to connect to the Aternity SaaS.What's New in Aternity Digital Assistant Module 24.11.0.174
This release contains the following enhancements:
New Features Description Support for .NET9 and .NET10 Aternity Digital Assistant module 24.11.0.174 supports .NET9 and .NET10. .NET 8.0 or later is already a Unified Agent requirement and does not require any additional steps.This release includes all the functionality and all the issues resolved in previous releases.
What's New in Aternity Digital Assistant Module 24.11.0.172
This release contains the following enhancements:
New Features Description Upgrades Supports upgrades from any previous Aternity Digital Assistant without requiring the removal of the old version Transition from a standalone tool Supports the transition from a standalone Aternity Digital Assistant to the Unified Agent module.This release includes all the functionality and all the issues resolved in previous releases.
What's New in Aternity Digital Assistant Module 24.9.0.165
This release contains the following enhancements:
Resolved Issues Description Support for log files This release resolves issues with collecting logs that can be sent to Support for investigation.What's New in Aternity Digital Assistant Module 24.9.0.164
This release contains the following enhancements:
New Features Description Proxy support Aternity Digital Assistant now supports connecting to Aternity SaaS via a proxy. This includes support for PAC, DAT, and JS files. Original source - Jun 10, 2026
- Date parsed from source:Jun 10, 2026
- First seen by Releasebot:Jul 6, 2026
EUEM SaaS July 2026
Aternity releases 2026 SaaS updates with expanded mobile analytics, new custom dashboards and OData APIs, stronger ServiceNow support, richer Microsoft Teams monitoring, and ongoing agent and dashboard enhancements to improve troubleshooting and visibility.
Aternity continuously evolves through frequent updates, delivering a stream of fresh functionality, improved features, and updated dashboards. In addition to our main monthly updates, Aternity introduces new features dynamically throughout the month as part of our agile CI/CD development process. Stay informed about these innovations by regularly checking our live feed (), where new features are promptly listed upon integration. Make it a habit to revisit this page frequently to stay ahead of the curve and explore the latest enhancements to elevate your Aternity experience.
Tip
These features will be rolled out on the SaaS environments as per our release schedule. If you don't see these features in your Aternity console yet, please be patient as your system will be upgraded soon.
This article lists the latest updates to Aternity SaaS in 2026. You can also view Aternity updates from previous years.
New Features and Capabilities Released During July 2026
The scheduled June release provides system maintenance and internal bug fixes to enhance performance and stability.
New Features and Capabilities Released During June 2026
The scheduled June release provides system maintenance and internal bug fixes to enhance performance and stability.
Mobile Dashboards and Data Sources Enhancements
Aternity Mobile now includes new Create Your Own Dashboard capabilities in the Mobile Dashboards > Analyze section. You can build custom dashboards using five advanced data sources that provide insights into application connection latency, data usage, health events, cellular coverage, and application data consumption. In addition, both raw and aggregated OData APIs are now available for these new data sources, enabling deeper analysis and integration with external reporting tools.
New Features and Capabilities Released During May 2026
New Mobile OData APIs
New OData REST APIs for mobile application data usage are now available! Use MOBILE_APPLICATION_DATA_USAGE_RAW, _HOURLY, and _DAILY to track per-app network consumption across your mobile fleet. For example, spot usage spikes, identify resource-hungry apps, and detect abnormal behavior with up to 90 days of historical data.
Aternity App for ServiceNow 3.3 Supports Australia Release
Aternity App for ServiceNow supports the ServiceNow Australia release. As part of changes introduced in the Australia release, customers using embedded tabs in the classic Incident view may need to complete a few manual configuration steps. Learn more about the required steps here.
Upload and Download Location Mapping Files via API
It is now possible to upload and download location mapping files via API, in addition to the existing UI-based workflow. To use this capability, authentication is required via an OAuth application. Please note that API usage is subject to a rate limit of 10 calls per day per account. Learn more.
Upload a Device List for Smart Device Refresh Using an API
It is now possible to upload a device list for Smart Device Refresh using an API, in addition to the existing UI option. To use this capability, authentication is required via an OAuth application. Please note that this API is subject to a rate limit of 10 calls per day per account. Learn more.
New Features and Capabilities Released During April 2026
New Advanced Mobile Dashboard
Aternity now includes the Advanced Mobile Multi DS dashboard, offering a flexible, customizable view of the Mobile Application data source. It enables unified analysis of app usage, device attributes, network conditions, and more, allowing you to filter, aggregate, and correlate data in one place.
New Mobile REST API
New OData REST APIs for mobile application data usage are now available! Use MOBILE_APPLICATION_DATA_USAGE_RAW, _HOURLY, and _DAILY to track per-app network consumption across your mobile fleet. For example, spot usage spikes, identify resource-hungry apps, and detect abnormal behavior with up to 90 days of historical data.
New Features and Capabilities Released During March 2026
Aternity Module release 26.3 (RC) offers the enhancements for Troubleshoot Device dashboards
New out-of-the-box Citrix monitoring, including a set of new data collections and supporting Troubleshoot Device dashboard tab. New Citrix Static Attributes Collection, including: Desktop groups (registry oriented) Catalog Name (the deployed image) Hypervisor Name Desktop Kind (private or shared) New Citrix Monitored Attributes Collection, including: ICA RTT HDX Encode Time Thinwire I/O Average FPS Session Logon Measurement and Breakdown These metrics are also available in the Advanced Dashboard and through the REST API OS Arch detection (Added Arm64) Security and performance enhancements
Service Desk Alerts for Mobile Devices Health Events
Service Desk Alerts can now be created using Mobile Devices Health Events. This allows for example to associate runbooks or create ServiceNow tickets automatically to events generated by Android or iOS devices the same way it is done for windows and MacOS. Learn more.
Microsoft Teams solution pack
You can now see a user’s Microsoft Teams call quality in-depth in new dashboards. Search for a given user and view their call quality on the Microsoft Teams Calls tab, then drill-down into any specific call for more details, including relevant business activities and health events that happened during the call. A new role, View MS Teams package dashboards, controls access to the dashboards and must be granted to users before they can see these screens. 5 new predefined business activities have been added for Microsoft Teams: Join Meeting Rejoin Meeting Share Screen Start Video We could not connect to the internet These 5 business activities are the most beneficial for identifying user experience issues during calls that are not directly related to call quality. Repeated occurrences of Join Meeting, Rejoin Meeting, Share Screen or Start Video suggest client-related issues related to joining calls or starting specific streams. Learn more about predefined activities. Learn more about MS Teams call quality. Learn more about MS Teams call details.
Aternity Digital Assistant 24.11.0.174 supports .NET9 and .NET10
Aternity Digital Assistant 24.11.0.174 now supports .NET8 or later.
Unified Agent 26.4 for Mac
Unified Agent for Mac has been released for General Availability in March 2026. It allows deploying modules for MacOS and monitoring MacOS devices. Learn more.
Agent for macOS 4.5.0 (GA)
Agent for macOS 4.5.0 released as general availability in March 2026. Learn more.
New Features and Capabilities Released During February 2026
New Release 3.3 of Aternity App for ServiceNow with Interaction support
Aternity ServiceNow integration now supports Interactions, bringing powerful troubleshooting and remediation capabilities earlier into the service workflow. Service Desk Agents can now investigate and resolve user issues directly from Interactions using remediation actions, real-time device data, and quick links to Aternity dashboards. This capability reduces unnecessary incident creation and accelerates time to resolution. Learn More.
New Features and Capabilities Released During January 2026
The scheduled January release provides system maintenance and internal bug fixes to enhance performance and stability.
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- Jun 7, 2026
- Date parsed from source:Jun 7, 2026
- First seen by Releasebot:Jun 7, 2026
Aternity APM Server Supported Platforms
Aternity adds APM support for Native Instrumentation and OpenTelemetry, with host-based agent injection or agentless deployment for manual app packaging. It also expands Linux support details for 2026.4 across Red Hat, Oracle Linux, AlmaLinux, and Rocky Linux.
Aternity APM supports instrumenting your application with either APM Native Instrumentation or with OpenTelemetry.
- There are currently two supported deployment modes for Aternity APM Native Instrumentation:
- With the Agent deployed on your host device. This deployment type also allows for automatic injection of the instrumentation libraries into your application.
- Agentless mode, where the code instrumentation library is manually added to the application package/container. This mode is often used for Serverless, FaaS, buildpacks, and other environments where auto-injection is not supported and manual application instrumentation is required. Learn more.
- As for OpenTelemetry collection, Aternity OpenTelemetry collector receives spans from the application instrumented with OpenTelemetry libraries, processes the data and sends it to the Aternity APM server. Learn more.
Operating Systems Support
Operating Systems | Distributions | Version | OS EOL | Supported in 2026.4
Linux 64-bit x86_64 | Red Hat Enterprise Linux/Oracle Linux | 8.x | May 2029 | Yes
| 9.x | May 2032 | Yes
| 10.x | May 2035 | YesAlmaLinux | 8.x | May 2029 | Yes | Yes
| 9.x | May 2032 | No | Yes (13.2+)
| 10.x | May 2035 | No | Yes (13.2+)Rocky Linux | 8.x | May 2029 | Yes | Yes
Original source
| 9.x | May 2032 | No | Yes (13.2+)
| 10.x | May 2035 | No | Yes (13.2+) - Jun 5, 2026
- Date parsed from source:Jun 5, 2026
- First seen by Releasebot:Jun 5, 2026
Previous Releases for Aternity SaaS
Aternity lists its 2026 SaaS releases and links to earlier years.
See here the full content for Aternity SaaS releases in 2026:
For earlier releases, see
- What's New in Aternity SaaS 2025
- What's New in Aternity SaaS 2024
- What's New in Aternity SaaS 2023
- Releases in 2022 for Aternity SaaS
- Releases in 2021 for Aternity SaaS
- Releases in 2020 for Aternity SaaS
- Releases in 2019 for Aternity SaaS
- Releases in 2018 for Aternity SaaS
- Releases in 2017 for Aternity SaaS
- Releases in 2016 for Aternity SaaS
- Jun 2, 2026
- Date parsed from source:Jun 2, 2026
- First seen by Releasebot:Jun 2, 2026
What's New in Aternity Agent for VDI and Virtual App Server 25.1 (GA)
Aternity releases Agent for VDI and Virtual App Server 25.1 with JDK 8-23 monitoring, Windows Server 2025 support, and performance and security improvements.
The new Agent for VDI and Virtual App Server 25.1 offers new functionality.
The new Aternity Agent offers the following enhancements:
- Support Monitoring JDK 8-23 based applications
- Performance Improvements
- Security fixes and enhancements
- Support for Windows Server 2025
This release includes all resolved issues from previous releases.
It is available upon request. Please contact Aternity SaaS Admin
Original source - May 31, 2026
- Date parsed from source:May 31, 2026
- First seen by Releasebot:Jun 1, 2026
EUEM SaaS June 2026
Aternity adds a steady stream of SaaS updates across 2026, including new mobile dashboards and REST APIs, smarter Service Desk and ServiceNow integrations, expanded Microsoft Teams and Citrix troubleshooting, and Mac agent and unified agent support, alongside maintenance and bug fixes.
Aternity continuously evolves through frequent updates, delivering a stream of fresh functionality, improved features, and updated dashboards. In addition to our main monthly updates, Aternity introduces new features dynamically throughout the month as part of our agile CI/CD development process. Stay informed about these innovations by regularly checking our live feed (), where new features are promptly listed upon integration. Make it a habit to revisit this page frequently to stay ahead of the curve and explore the latest enhancements to elevate your Aternity experience.
Tip
These features will be rolled out on the SaaS environments as per our release schedule. If you don't see these features in your Aternity console yet, please be patient as your system will be upgraded soon.
This article lists the latest updates to Aternity SaaS in 2026. You can also view Aternity updates from previous years.
New Features and Capabilities Released During June 2026
The scheduled May release provides system maintenance and internal bug fixes to enhance performance and stability.
New Features and Capabilities Released During May 2026
The scheduled May release provides system maintenance and internal bug fixes to enhance performance and stability.
Upload and Download Location Mapping Files via API: It is now possible to upload and download location mapping files via API, in addition to the existing UI-based workflow. To use this capability, authentication is required via an OAuth application. Please note that API usage is subject to a rate limit of 10 calls per day per account.
Upload a Device List for Smart Device Refresh Using an API: It is now possible to upload a device list for Smart Device Refresh using an API, in addition to the existing UI option. To use this capability, authentication is required via an OAuth application. Please note that this API is subject to a rate limit of 10 calls per day per account.
New Features and Capabilities Released During April 2026
New Advanced Mobile Dashboard: Aternity now includes the Advanced Mobile Multi DS dashboard, offering a flexible, customizable view of the Mobile Application data source. It enables unified analysis of app usage, device attributes, network conditions, and more, allowing you to filter, aggregate, and correlate data in one place.
New Mobile REST API: New OData REST APIs for mobile application data usage are now available! Use MOBILE_APPLICATION_DATA_USAGE_RAW, _HOURLY, and _DAILY to track per-app network consumption across your mobile fleet. For example, spot usage spikes, identify resource-hungry apps, and detect abnormal behavior with up to 90 days of historical data.
New Features and Capabilities Released During March 2026
Aternity Module release 26.3 (RC) offers the enhancements for Troubleshoot Device dashboards including new out-of-the-box Citrix monitoring, new Citrix Static Attributes Collection (Desktop groups, Catalog Name, Hypervisor Name, Desktop Kind), new Citrix Monitored Attributes Collection (ICA RTT, HDX Encode Time, Thinwire I/O Average FPS, Session Logon Measurement and Breakdown), OS Arch detection (Added Arm64), and security and performance enhancements.
Service Desk Alerts for Mobile Devices Health Events: Service Desk Alerts can now be created using Mobile Devices Health Events, allowing association of runbooks or creation of ServiceNow tickets automatically for events generated by Android or iOS devices.
Microsoft Teams solution pack: New dashboards provide in-depth user Microsoft Teams call quality. A new role "View MS Teams package dashboards" controls access. Five new predefined business activities added: Join Meeting, Rejoin Meeting, Share Screen, Start Video, We could not connect to the internet.
Aternity Digital Assistant 24.11.0.174 supports .NET9 and .NET10.
Unified Agent 26.4 for Mac released for General Availability, allowing deploying modules for MacOS and monitoring MacOS devices.
Agent for Mac 4.5.0 released as general availability.
New Features and Capabilities Released During February 2026
- New Release 3.3 of Aternity App for ServiceNow with Interaction support: ServiceNow integration now supports Interactions, enabling Service Desk Agents to investigate and resolve user issues directly from Interactions using remediation actions, real-time device data, and quick links to Aternity dashboards, reducing unnecessary incident creation and accelerating time to resolution.
New Features and Capabilities Released During January 2026
The scheduled January release provides system maintenance and internal bug fixes to enhance performance and stability.
Original source - May 17, 2026
- Date parsed from source:May 17, 2026
- First seen by Releasebot:May 17, 2026
Release News for Aternity Sentiment Module for macOS
Aternity adds the Sentiment Module for macOS, giving organizations secure sentiment surveys for employees with customer branding and custom notifications for new surveys. It requires the Unified Agent and Aternity Module for macOS and is compatible with macOS 26.3 or later.
Aternity Sentiment Module for macOS allows organizations to create sentiment surveys and engage securely with the employees.
Deploy the tool AFTER installing the Unified Agent and Aternity Module for macOS. Make sure to follow the branding guidelines and the instructions on how to show the tool icon in the system tray.
Learn more about the tool.
What's New in Aternity Sentiment Module for macOS 26.3 (RC)
The Aternity Sentiment Module for macOS 26.3 includes several features, including:
- Customer branding
- Custom notifications for new surveys
Compatibility
Aternity Sentiment Module for macOS 26.3 is compatible with Unified Agent for macOS 26.3 or later and with Aternity Module for macOS 26.3 or later.
Original source - May 17, 2026
- Date parsed from source:May 17, 2026
- First seen by Releasebot:May 17, 2026
What's New in Aternity Digital Assistant Client for Mac
Aternity launches Digital Assistant for Mac 1.0, bringing customizable employee sentiment surveys, custom branding, and custom notifications for new surveys. The Mac client supports secure IT engagement and works with Agent for Mac 4.4 or later.
The Aternity Digital Assistant for Mac allows organizations to create sentiment surveys for their employees. With the sentiment surveys organizations can ask employees questions on various topics including support. The surveys are customizable allowing organizations to tailor them to fit their particular requirements. The responses from employees are collected and analyzed to provide valuable insights into employee sentiment.
Aternity Digital Assistant for Mac requires Agent for Mac 4.4.0 or later. Deploy both Agent for Mac and the Digital Assistance Tool. Make sure to follow the branding guidelines and the instructions on how to show the tool icon in the system tray. This software lets the IT department engage securely with the organization's employees.
Learn more about the tool.
View resolved issues in this release.
To deploy the more advanced Aternity Sentiment Module for macOS instead of Aternity Digital Assistant Client, it is necessary to install the Unified Agent for macOS first (learn more).
What's New in Aternity Digital Assistant for Mac 1.0 (General Availability)
Released as General Availability in November 2025
The Aternity Digital Assistant for Mac Client 1.0 includes several features, including:
- Customer branding
- Custom notifications for new surveys
Note: Several features of the Aternity Digital Assistant for Windows client are not supported by the Mac client, including: custom proxy settings, log-level management, and hidden app bar icons.
Agent compatibility
Aternity Digital Assistant for Mac is compatible with the Agent for Mac 4.4 or later.
Original source - Apr 29, 2026
- Date parsed from source:Apr 29, 2026
- First seen by Releasebot:Apr 29, 2026
EUEM SaaS May 2026
Aternity lists its 2026 SaaS release hub with links to previous years and the latest What's New page.
Previous Releases for Aternity SaaS
See here the full content for Aternity SaaS releases in 2026:
For earlier releases, see
- What's New in Aternity SaaS 2025
- What's New in Aternity SaaS 2024
- What's New in Aternity SaaS 2023
- Releases in 2022 for Aternity SaaS
- Releases in 2021 for Aternity SaaS
- Releases in 2020 for Aternity SaaS
- Releases in 2019 for Aternity SaaS
- Releases in 2018 for Aternity SaaS
- Releases in 2017 for Aternity SaaS
- Releases in 2016 for Aternity SaaS
RELATED LINKS
What's New in Aternity SaaS 2026
Original source - Apr 29, 2026
- Date parsed from source:Apr 29, 2026
- First seen by Releasebot:Apr 29, 2026
EUEM SaaS May 2026
Aternity releases a steady stream of 2026 SaaS updates, adding a new Advanced Mobile dashboard, richer Citrix monitoring, Service Desk alerts for mobile health events, expanded Microsoft Teams call quality dashboards, and stronger ServiceNow interaction support, alongside maintenance and bug fixes.
Aternity continuously evolves through frequent updates, delivering a stream of fresh functionality, improved features, and updated dashboards. In addition to our main monthly updates, Aternity introduces new features dynamically throughout the month as part of our agile CI/CD development process. Stay informed about these innovations by regularly checking our live feed (), where new features are promptly listed upon integration. Make it a habit to revisit this page frequently to stay ahead of the curve and explore the latest enhancements to elevate your Aternity experience.
Tip
These features will be rolled out on the SaaS environments as per our release schedule. If you don't see these features in your Aternity console yet, please be patient as your system will be upgraded soon.
This article lists the latest updates to Aternity SaaS in 2026. You can also view Aternity updates from previous years.
New Features and Capabilities Released During May 2026
The scheduled May release provides system maintenance and internal bug fixes to enhance performance and stability.
New Features and Capabilities Released During April 2026
New Advanced Mobile Dashboard
Aternity now includes the Advanced Mobile Multi DS dashboard, offering a flexible, customizable view of the Mobile Application data source. It enables unified analysis of app usage, device attributes, network conditions, and more, allowing you to filter, aggregate, and correlate data in one place.
New Features and Capabilities Released During March 2026
Aternity Module release 26.3 (RC) offers the enhancements for Troubleshoot Device dashboards
- New out-of-the-box Citrix monitoring package, including a set of new data collections and supporting Troubleshoot Device dashboard tab.
- New Citrix Static Attributes Collection, including:
- Desktop groups (registry oriented)
- Catalog Name (the deployed image)
- Hypervisor Name
- Desktop Kind (private or shared)
- New Citrix Monitored Attributes Collection, including:
- ICA RTT
- HDX Encode Time
- Thinwire I/O Average FPS
- Session Logon Measurement and Breakdown
- New Citrix Static Attributes Collection, including:
These metrics are also available in the Advanced Dashboard and through the REST API
- OS Arch detection (Added Arm64)
- Security and performance enhancements
Service Desk Alerts for Mobile Devices Health Events
Service Desk Alerts can now be created using Mobile Devices Health Events. This allows for example to associate runbooks or create ServiceNow tickets automatically to events generated by Android or iOS devices the same way it is done for windows and MacOS. Learn more.
Microsoft Teams solution pack
You can now see a user’s Microsoft Teams call quality in-depth in new dashboards. Search for a given user and view their call quality on the Microsoft Teams Calls tab, then drill-down into any specific call for more details, including relevant business activities and health events that happened during the call.
A new role, View MS Teams package dashboards, controls access to the dashboards and must be granted to users before they can see these screens.
5 new predefined business activities have been added for Microsoft Teams:
- Join Meeting
- Rejoin Meeting
- Share Screen
- Start Video
- We could not connect to the internet
These 5 business activities are the most beneficial for identifying user experience issues during calls that are not directly related to call quality. Repeated occurrences of Join Meeting, Rejoin Meeting, Share Screen or Start Video suggest client-related issues related to joining calls or starting specific streams.
Learn more about predefined activities.
Learn more about MS Teams call quality.
Learn more about MS Teams call details.
Aternity Digital Assistant 24.11.0.174 supports .NET9 and .NET10
Aternity Digital Assistant 24.11.0.174 now supports .NET8 or later.
New Features and Capabilities Released During February 2026
New Release 3.3 of Aternity App for ServiceNow with Interaction support
Aternity ServiceNow integration now supports Interactions, bringing powerful troubleshooting and remediation capabilities earlier into the service workflow. Service Desk Agents can now investigate and resolve user issues directly from Interactions using remediation actions, real-time device data, and quick links to Aternity dashboards. This capability reduces unnecessary incident creation and accelerates time to resolution. Learn More.
New Features and Capabilities Released During January 2026
The scheduled January release provides system maintenance and internal bug fixes to enhance performance and stability.
Original source - Apr 29, 2026
- Date parsed from source:Apr 29, 2026
- First seen by Releasebot:Apr 29, 2026
Release Notes for Agent 12.2.x for Windows
Aternity releases a new Agent for End User Devices with expanded functionality, performance improvements, and a long list of fixes, including security updates, better device and network detection, improved recorder stability, and updated browser support.
The new Agent for End User Devices offers new functionality, features and improvements in performance.
Tip
This release includes all resolved issues starting Agent 12.1.4.
For information about the new features of Agent 12.2.x, see What's New in Agent 12.2.x for Windows.
Deploying This Upgrade
You can deploy the Agent throughout your enterprise to collect data from devices and report to Aternity.
Issues Resolved in This Release
Table 1. Resolved Issues
Description | Resolved in
Security Fix for vulnerability CVE-2023-47470, identified in FFMPEG v 4.1.1. | 12.2.4
Resolved Device Type detection. | 12.2.4
Resolved Network in Use Detection. | 12.2.4
Improved monitor collection during boot. | 12.2.3.73
Resolved an issue of miss calculation of virtual memory usage. | 12.2.3.73
Resolved network traffic monitoring issue in cases of high bandwidth. | 12.2.3.73
Improved UX activity detection when the screen scale is above 100%. | 12.2.3.73
Section 508 of the Rehabilitation Act compliance - In the remediation confirmation message: Section 508 is now supported for Windows 11 devices. | 12.2.3.73
Applied security update: removed and replaced obsolete dependencies. | 12.2.3.73
Aternity Extension for Chrome has been updated to Manifest V3. | 12.2.2.38
A workaround has been enabled for power consumption issues with batteries in laptops with Alder Lake processors. | 12.2.2.38
Section 508 of the Rehabilitation Act compliance - In the remediation confirmation message: Section 508 is supported only for Windows 10 devices. | 12.2.2.38
Security Fix for high severity vulnerability CVE-2022-43997, identified by Jack Ullrich of SpecterOps. | 12.2.2.38
Resolved an issue of reporting Wi-Fi protocol ac/ax names. | 12.2.2
Resolved a case when Windows Event Log monitor was not reporting on certain Windows Logs if another Windows Logs source was larger than 2GB. | 12.2.2
Security Fix for high severity vulnerability CVE-2022-43997, identified by Jack Ullrich of SpecterOps | 12.2.1.146
Microsoft Teams improved performance | 12.2.1
Security updates: removed and replaced obsolete dependencies with latest versions | 12.2.1
Improved Aternity Recorder stability | 12.2.1
Improved Aternity Activity Designer playback stability | 12.2.1
Support for collecting Retransmitted Bytes (Agent latency) in Network Monitoring and displaying in custom advanced dashboards. | 12.2.1
Support for recording activities in Firefox using Aternity Recorder. | 12.2.1
Support for disabling Firefox extension deployment (in this case monitoring of activities in FireFox is not available). | 12.2.1
Resolved a case of remediation action failure if a user confirmation message contains the company logo larger than 64 kilobytes. | 12.2.0
Resolved a case of incorrect license provisioning in Windows Virtual Desktop (WVD) sessions. | 12.2.0
Resolves location mapping issues caused by split-tunneling VPN. | 12.2.0
Improved Recorder ability to record. | 12.2.0
Original source - Apr 29, 2026
- Date parsed from source:Apr 29, 2026
- First seen by Releasebot:Apr 29, 2026
What's New in Agent 12.2.x for Windows
Aternity releases Agent 12.2.4 for End User Devices with enhanced monitoring for MS Teams 2.0, including process resource consumption, desktop usage time and business activities, plus mTLS security, cellular network detection and Windows 10 IoT Enterprise support.
The new Agent for End User Devices offers new functionality, features and improvements in performance. Be among the first to try Aternity's enhanced monitoring with the new Agent 12.2.
The Agent for End User Devices monitors end user experience by measuring device and application performance. It is a seamless background utility which runs on each monitored device, and reports its data to Aternity.
You can deploy the Agent throughout your enterprise to collect data from devices and report to Aternity.
Before deploying, see the resolved issues.
Deploy Agent to all devices in the organization
Aternity Agent Release States
This section lists different states of Aternity Agent release cycle. The state reflects the stability level of the Agent, and it is not related to functionality. When the Agent of a certain version changes its state (for example, from CA to GA), its functionality remains the same.
Definitions of Release States for Aternity Agent
- Release Candidate (RC) – This is a new Agent version which Aternity intends to make available for customers in the near future. You may request and deploy it to a handful of endpoints to try its features. Please contact Aternity SaaS Admin.
- Controlled Availability (CA) – This is a production-ready, supported Agent with which you may start a limited scale rollout to your organization. It's available upon request. Please contact Aternity SaaS Admin.
- Early Availability (EA) – This is a production-ready, supported Agent with which any customer may start a tiered rollout to their organization. Please contact Aternity SaaS Administration for full deployment confirmation.
- General Availability (GA) – This is a default Agent available for full scale deployment to all environments. For older GA versions, contact Aternity SaaS Admin.
- Beta – This is an Agent version which will not become generally available, but you can request it from the Aternity Beta Team and use it to evaluate new features.
What's New in Agent 12.2.4 (General Availability)
Released for General Availability on June 2024
This release contains the following enhancements:
- MS Teams 2.0 as a managed application: Aternity now supports monitoring MS Teams 2.0 out of the box, including Process Resource Consumption and Desktop Usage Time. Aternity Agent for End User Devices automatically monitors all processes used by MS Teams as a single app, without adding them separately as managed applications.
- Monitoring MS Teams 2.0 Desktop Usage Time: Starting Agent for End User Devices 12.2.4, Aternity monitors Process Resource Consumption and Desktop Usage Time per application by specifying its root process while all its child processes are included implicitly. Agent for End User Devices 12.2.3 and prior versions monitor Process Resource Consumption and Desktop Usage per specific process in Windows.
- Creating business activities for MS Teams 2.0: Starting Agent for End User Devices 12.2.4, customers can create and monitor business activities for MS Teams 2.0 clients.
- Support for Mutual TLS (mTLS): Starting Agent for End User Devices 12.2.4, it is possible to secure data transmission to the Aternity SaaS with Mutual TLS (mTLS). Specify this parameter during deployment of Agent for End User Devices (learn more).
- Support for Cellular networks: Aternity Agent for End User Devices 12.2.4 can detect Cellular networks in use. In the Troubleshoot Device dashboard, users can see the type of network connection of the device: WiFi, LAN, or Cellular.
- Support for Windows 10 IoT Enterprise: Certified for use on Windows 10 IoT Enterprise.
- End of Support for operating systems: The new Agent will no longer support the following operating systems: Windows 7, Windows 8, Windows 8.1, Windows Server 2008, Windows Server 2012.
- Enabler monitor: Teams 2.0 activities do not require an enabler. The old enabler monitor can be deleted.
View bug fixes in this release.
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