ControlUp Release Notes

Beta start: June 8, 2026

Current build: 9.2.5.564

Download Links

Console:
https://downloads.controlup.com/console/9.2.5.564/ControlUpConsole_Secure_SIGN-9.2.5.564.zip (opens in new tab)

Agent:
https://downloads.controlup.com/agent/9.2.5.564/ControlUpAgent-net48-x64-9.2.5.564-signed.msi (opens in new tab)

Monitor:
https://downloads.controlup.com/monitor/9.2.5.564/ControlUpMonitor_Secure_SIGN-9.2.5.564.zip (opens in new tab)

New Features

Monitor Omnissa Unified Access Gateway (opens in new tab)

You can now use ControlUp to monitor your Omnissa Unified Access Gateway (UAG) appliances directly, eliminating the need to log into individual gateways or rely on siloed tools to track DMZ health.

UAGs metrics (opens in new tab) display critical data in the Real-Time DX Console and a new cohesive UAGs dashboard in the VDI app.

This feature includes:

• Comprehensive Real-Time Metrics: Track availability, session counts, session failures, and hardware resource utilization (CPU, memory, and disk) at a glance.
• Historical Data Persistence: Metrics are automatically saved to your historical database with 5-minute, 1-hour, and 1-day aggregations for seamless trend analysis.
• Native ControlUp Power: UAG appliances integrate fully with native triggers, Script-Based Actions (SBAs), and RTDX, allowing you to set up proactive alerts and accelerate troubleshooting workflows.

Monitor Host GPUs

ControlUp for VDI now collects host-level metrics for physical NVIDIA GPUs (opens in new tab) and assigned vGPU profiles (opens in new tab). We’ve added new views, widgets, and metrics to monitor the GPUs and vGPUs in your environment.

The new metrics are displayed across the VDI real-time topology in dedicated GPUs and vGPUs views, as well as in new metrics columns on the existing Hosts (opens in new tab) and Machines (opens in new tab) views grids. You can focus on a specific host or machine in the topology view (Details) or organization tree, and drill down directly to individual user sessions utilizing GPU or vGPU resources.

You can also use the new metrics to configure Stress, Scheduled, and Advanced triggers (opens in new tab), as well as Script-based Actions (opens in new tab), to help your organization get ahead of rising GPU costs.

Note that these features are available only for VMWare ESXi.

Monitor Windows Events

The legacy events experience in the Real-Time DX Console is being succeeded by a highly scalable, rule-driven Event Log Monitoring in DEX.

This new architecture shifts the evaluation workload to the ControlUp Agent, which analyzes Windows events locally against specific criteria (Log, Source, Event ID, and Level). By forwarding only the specific events that match your filters to the cloud-based dashboard, your data ingestion volumes and associated infrastructure costs remain entirely predictable, while giving your team total flexibility to track any event.

Key Benefits:

• Out-of-the-Box Intelligence: Ships with over 40 default rules organized by a standardized Vendor – Product – Subject naming convention.
• Comprehensive Coverage: Default rules monitor system health, authentication, Group Policy, Windows Update, Windows Defender, and core session lifecycles across RDS, Citrix, Omnissa, AWS, FSLogix/UPM, and Hyper-V/AVD.
• Controlled Enablement: To prevent unexpected noise, this preset is enabled by default only for new tenants. Existing tenants can safely opt-in whenever they’re ready to leverage the new capabilities.

Availability: This feature is currently preparing to deploy. If not yet visible in your environment, it will appear soon.

Managed Identity for Azure (opens in new tab)

ControlUp for VDI now supports Managed Identity as a built-in alternative to standard Service Principal credentials, allowing you to configure Azure connections securely without providing a Client Secret. You can easily configure connections using either a system-assigned Managed Identity, which requires no additional IDs, or a user-assigned Managed Identity, which simply requires a client ID.

Your selected authorization method is strictly validated during setup, saved directly to the connection configuration, and seamlessly persists across all edit, reload, and update operations. Once configured, this authentication method is consistently utilized by the data collector runtime to ensure secure and uninterrupted data collection.

Azure Availability Zones (opens in new tab)

Availability zones metrics are now displayed for Azure virtual machines and disks in the Real-Time DX Console Machines and the VDI app Machines (Azure) views, providing clearer visibility into resiliency and placement. New metrics include:

• AZ Logical Zones
• AZ Physical Zones

New Health Metrics for Citrix Cloud Connector (opens in new tab)

From the Real-Time DX Console, you can now view all of your Cloud Connectors from any resource location.

From the VDI app, along with the common ControlUp metrics for any machine, you can view the following metrics specific to Citrix Cloud Connectors:

• Cloud Connector Service Status displays the number of active Citrix Cloud Connector services currently running out of the total installed services (e.g., X/13).
• Cloud Connector Stopped Service Names lists the specific Citrix Cloud Connector services that are currently stopped or missing.
• Cloud Connector Stopped Services displays the total number of Citrix Cloud Connector services currently stopped on this machine.
• Cloud Connector Running Services displays the total number of Citrix Cloud Connector services currently running on this machine.

Monitor FSLogix Dirty Bit Flag (opens in new tab)

The Storage > FSLogix Disks view now displays the following FSLogix Dirty Bits Flags metrics:

• Dirty Bit Last Checked displays the timestamp for when the dirty bit state was last queried on the endpoint.
• Dirty Bit Unknown Reason displays a translation of Win32 error code or context explaining why a definitive result could not be produced.
• NTFS Dirty Bit State displays the state of the NTFS dirty bit: N/A, NotMounted / NonNTFS / Unknown, Clean, or Dirty.
• Volume GUID Path displays the volume GUID used to perform the dirty bit query. Stored for traceability and troubleshooting.

Shared Credentials for Script-based Actions (opens in new tab)

You can now use Shared Credentials to configure arguments in Script-Based Actions (SBAs), reducing duplication and easing credential management across your organization’s automations.

Nutanix v4 and Prism Support (opens in new tab)

ControlUp has upgraded to the Nutanix v4 API and now supports direct connections to Prism Central, simplifying deployment within your Nutanix environment.

Bug Fixes

Real-Time DX (build 484)

• 295547: When you connect to a Citrix session from a Dell ThinOS thin client, the client device name displays correctly in the Sessions view.
• 275879: When you connect to an AVD session from a Windows App client, the client IP address (oClientIP) displays correctly in the Sessions view.

Release Date: May 13, 2026

Current build: 9.2.0.733

New Features

Citrix VDA Registration State Monitoring (opens in new tab)

Improve your organization's monitoring capabilities with real-time visibility into Citrix VDA registration health. Instantly detect failures, track incidents from start to resolution, and access rich diagnostics to troubleshoot faster and minimize downtime. The Citrix VDA Registration State Monitoring feature collects and correlates registration events from VDAs and Delivery Controllers for complete visibility into your on‑premises CVAD and Citrix Cloud (DaaS) environments.

What It Does

Dual-Source Event Collection

• Monitors 14 VDA event types in real time from the Citrix Desktop Service.
• Monitors 30+ DDC event types from Citrix Broker Service and Broker Monitor.

Automated Incident Management

• Automatically creates incidents when registration failures are detected.
• Tracks incident lifecycle: Open → Closed/Resolved.
• Calculates resolution duration for SLA reporting.

Rich Diagnostic Data

• Captures 30+ deregistration reason codes with clear descriptions and recommended actions.
• Associates failures with Delivery Groups, Machine Catalogs, and Citrix Sites.
• Preserves full event payloads for deep-dive analysis.

Citrix User Connection Failure Monitoring (opens in new tab)

Quickly identify and resolve Citrix user connection failures. Get clear failure reasons, user context, and recommended actions to keep users connected and productive. The Citrix User Connection Failure Monitoring feature offers real-time diagnostics of user connection failures captured directly from the Citrix Broker. It provides quick identification to accelerate troubleshooting and improve the end user experience in your on‑premises CVAD and Citrix Cloud (DaaS) environments.

What It Does

Comprehensive Failure Capture

• Monitors all session launch failures in real time from the Citrix Broker.
• Captures 27+ distinct failure reason codes with clear descriptions and recommended actions.
• Categorizes failures into 6 high-level categories for quick triage.

Rich Diagnostic Data

• Connection path: Connected via hostname/IP, launched via hostname/IP, protocol.
• Machine state: Registration state, power state, fault state, maintenance mode, VDA version.
• Session timing: Brokering duration, VM start, profile load, GPO processing, HDX initialization timestamps.

Citrix Black Hole Monitoring (opens in new tab)

Version 9.2 enhances Black Hole Monitoring with new VDA machine metrics. This feature automatically detects “black hole” VDAs (machines available to the broker but failing user connections), enabling quick identification and resolution before user impact. You can configure triggers on black hole failure metrics using stress level or machine down filter conditions.

New metrics include:

• Black Hole Failed Attempts Count: Number of failed connection attempts for this VDA within the black hole detection time interval.
• Black Hole Status Change Time: The last time when black hole status was changed.
• Is Black Hole Detected: Indicates whether VDA is identified as black hole.

Windows Process Relationship Monitoring (opens in new tab)

The Processes view in the Real-Time DX Console now displays deeper insight into process hierarchies by displaying parent process details for each running process. New metrics make it easier to trace how processes were launched and understand their relationships.

New metrics include:

• Parent PID: Process ID of the parent process that created this process.
• Parent Process: Name of the parent process that created this process.
• Process Tree Depth: Number of parent processes up to the root process (0 for root processes).

Published App Statistics Report (opens in new tab)

We added the Published App Statistics report to provide comprehensive insights into your Citrix published applications, including real-time usage patterns, performance metrics, and health indicators to help optimize user experience and resource allocation.

This report provides:

• Performance metrics for all Citrix published apps launched via connected Citrix Cloud and CVAD connectors within the selected timeframe.
• Deeper metric drilldowns to isolate top resource consumers.
• Analyzation of latency and load with Average, P95, and P99 selectors.
• Identification of Citrix host bottlenecks.

New Citrix Reports

We added the following new Citrix reports to view historical metrics:

• Citrix Registration State report (opens in new tab): Displays Citrix VDA machine registration state changes.
• Citrix Connection Failures report (opens in new tab): Displays Citrix registration and connection failures.

New ControlUp Agent Version Metric (opens in new tab)

We added a new ControlUp Agent Version metric to the Machines view in the Real-Time DX Console. This column shows the installed ControlUp Agent version for each endpoint, giving you immediate visibility to validate upgrades and identify incompatible versions—without remoting into machines.

New Version-Specific Presets (opens in new tab)

To help you quickly identify metrics introduced in previous versions, we've added dedicated "9.2 Metrics" presets to every view that includes at least one new version 9.2 metric. These presets give you a focused look at exactly which metrics are new in this version.

Customize Script-Based Action (SBA) Logon Types (opens in new tab)

You can now customize the Windows logon type used when executing Script-Based Actions (SBAs). This provides greater flexibility for environments with specific security policies or execution requirements. You can configure this setting via the registry on a machine where the ControlUp Agent is installed.

Improved XenServer Secure Connectivity

We’ve streamlined the connection process for XenServer 8.4 by introducing native HTTPS support. Previously, enabling secure communications required a manual registry configuration on each data collector. We removed this requirement, providing a production-ready experience immediately upon installation. Now, the system automatically detects and utilizes HTTPS, ensuring your data is secure by default.

Trigger & Alerting Across All Features

Configure triggers and automated actions for any event or incident—email, webhooks, scripts, and more.

Streamlined Experience: Moving Features to DEX

To deliver a more unified and modern experience, we’ve transitioned several functionalities from the Real-Time DX Console to our DEX platform. These changes ensure better performance, centralized management, and an improved workflow for your team.

Citrix License Activation Service Support (available from build 711)

We introduced support for the Citrix License Activation Service (LAS) to ensure uninterrupted visibility of your license pool data as legacy WMI-based services are retired. ControlUp Agents now retrieve Citrix license metrics directly from local license files, providing accurate reporting in the Real-Time DX Console Citrix Licenses view for all LAS-enabled servers.

What’s New:

Licensing Management (opens in new tab)

We’ve deprecated ControlUp Licensing from the Console. All ControlUp product licenses are now activated and managed in DEX for a simplified, centralized process.

Incident Management (opens in new tab)

We’ve deprecated the Incidents pane from the Console. You can now manage all Windows Event Viewer incidents directly from the Events (opens in new tab) dashboard in DEX, giving you a more powerful way to track and manage incidents across your organization.

Monitoring and Remediation Settings (Implemented for versions 9.1.5 and higher)

We’ve added a new setting to the DEX Platform settings for you to Enable Automatic Monitor Remediation. This is enabled by default. To access, go to DEX Settings > VDI.

When enabled ControlUp support can perform remote actions on your monitors and agents, including restarting services and collecting diagnostic data such as log level changes and memory dumps. Uncheck this option to opt out and disable remote actions by ControlUp.

Bug Fixes

Real-Time DX (build 733)

• 305527: The CPU Speed metric in the Hosts view displays data correctly after restarting a XenServer host.
• 306201: AVD user sessions display as expected in the Sessions view.

Real-Time DX (build 711)

• 246744: User sessions on CVAD application servers no longer display “N/A” for all logon metrics.
• 293000: The Uptime metric for XenServer hosts successfully updates if the host shuts down.
• 293323: Non-persistent environments display Latency and Bandwidth metrics values as expected.
• 293710: Alerts trigger successfully.
• 294416: Search Machines filter works as expected in the Machines view.
• 301825: All ControlUp Agent executables and DLL files are properly signed as expected.
• 303032: Event ID 401 warning messages no longer appear during ControlUp Agent startup.