Zapier Release Notes

What does this mean for you?

Enterprise customers can now connect their own AI model provider to Zapier. When connected, AI inference from supported products routes through your cloud provider account instead of Zapier's built-in models.

If your organization requires AI requests to go through approved cloud infrastructure, you can now meet that requirement while keeping Zapier's AI-powered features enabled across your account.

• Security and compliance — Route AI requests through a provider your organization has already approved, avoiding additional vendor security reviews that can delay AI adoption.
• Governance — Meet your organization's requirements for AI workloads while your team continues using Zapier Agents and Knowledge by Zapier.
• Flexible fallback — Choose whether Zapier's built-in models handle requests when your provider is unavailable, or restrict inference to your provider only.

Supported products and providers

This feature applies to Zapier Agents and Knowledge by Zapier. AWS Bedrock is the supported cloud provider, with Google GCP Vertex AI and Microsoft AI Foundry available to request.

Get started

Admins, super admins, or the account owner can connect a provider in the Admin Center. Learn how to set up your own AI accounts in Zapier or read more about using your own AI accounts in Zapier.

Original source

Guided templates turn a finished Zap into a guided setup experience for teammates. Instead of sending a bare template outline, you can walk people through connecting their own accounts, choosing which fields they may change, and publishing a fully configured Zap—with your help text at every stage.

What does this mean for you?

• Create a guided template from any Zap — Decide which fields stay locked, which are editable, and what instructions appear for app connections, fields, and variables.
• Share a clear path to a working Zap — Recipients use a wizard to name their Zap, connect apps, fill optional fields, and review before publishing their own copy.
• Manage everything in one place — Open the Guided templates page from the Templates icon in the main navigation to search, filter, share, change ownership, or delete templates you own or that others shared with you.
• Speed up authoring with AI (optional) — While building or using a guided template, you can use Generate with AI to draft titles, descriptions, overviews, and section content, then edit as needed.

Guided templates are different from shared Zap templates: they ship with your field values and configuration, and consumers follow your wizard instead of configuring the Zap entirely on their own.

Learn more about guided templates:

• Create a guided template.
• Use a guided template.
• Manage guided templates.

Original source

OpenAI is deprecating the Assistants API. Zapier has deprecated all ChatGPT (OpenAI) steps that use it. On August 26, 2026, Zaps using these steps will stop working. If your Zaps use any of the affected steps, update them before that date.

What's changing

The following ChatGPT (OpenAI) steps are deprecated and hidden in the Zap editor:

• Actions:
  • Conversation With Assistant (Legacy)
  • Create Assistant
  • Upload File (when used with assistants)
  • Create Vector Store
  • Create Vector Store File
• Searches:
  • Find Assistant
  • Find or Create Assistant
• Dropdowns used in the steps above:
  • List Assistants
  • List Vector Stores
  • List Assistant Files

These steps are no longer available when creating new Zaps. Existing Zaps that use them will continue to run until August 26, 2026, after which they'll stop working.

Find your affected Zaps

1. Go to your Zaps.
2. In the search or filter, select ChatGPT.
3. Open each Zap and check if any step name matches the deprecated steps listed above.

What to do next

Replace deprecated steps with Responses API-based actions where possible, or redesign the workflow.

Action comparison

Use this table to find the recommended replacement for each deprecated action:

Deprecated action | Recommended replacement
Conversation With Assistant (Legacy) | Conversation
Conversation (Legacy) | Conversation
Summarize Text (Legacy) | Analyze Text
Classify Text (Legacy) | Analyze Text
Analyze Text Sentiment (Legacy) | Analyze Text
Analyze Image Content With Vision (Legacy) | Analyze Images
Extract Structured Data (Legacy) | Extract Structured Data

• Use Conversation for back-and-forth conversations with memory, file search, web search, and MCP tool support.
• Use Send Prompt for simple, one-off prompts that do not need memory.

After replacing the step, remap fields in later steps if needed, then test and publish your Zap.

Learn more about choosing the right ChatGPT (OpenAI) action to send messages.

Additional resources

• OpenAI's deprecation and migration information
• How to get started with ChatGPT (OpenAI) on Zapier

Original source

Note

This information was accurate at the time of publication. Please check out the latest product update notes for any updates or changes.

We're excited to announce that from November 19, 2025, to the end of April 2026, all tasks generated by the Lead Router step will be completely free for users on modern Zapier plans during this promotional period! Build with confidence and seamlessly integrate Lead Router into your workflows, without worrying about task consumption.

[Image: Lead Router Promo - end of April 2026]

What is Lead Router?

Lead Router lets you route leads based on territory, company size, or any custom criteria. Take advantage of this promotional period to test advanced routing scenarios, refine your lead qualification processes, and ensure your sales team receives the right leads at the right time.

Who can route leads for free?

If you're on a modern Zapier plan, you'll automatically get free Lead Router tasks (0 instead of 30 during the promotional period). Users on a legacy Zapier plan also receive a great deal — 1 task per lead during the promotional period, instead of the standard 30 tasks.

Limitations

Free Lead Router tasks are limited to 10,000 leads routed per account per month, during the promo period. Zapier reserves the right to restrict or revoke promotional access in cases of excessive or abusive usage. After the promotional period ends, standard task rates will automatically apply.

This promotion applies only to tasks executed within the Lead Router step itself, not to tasks in the rest of your Zap workflow.

Ready to get started?

Check out the Lead Router tutorial and learn how to set up intelligent lead routing in minutes.

Original source

Facebook Pages

• We fixed an issue where the Create Page Post action was improperly ignoring the image file when both an image file and a link were included.

Microsoft Exchange

• We’ve added these new triggers:

  • New Flagged Email.
  • New Attachment.

• We’ve added these new actions:

  • Send Draft Email.
  • Create Draft Reply.
  • Set Email Importance.
  • Update Calendar Event.
  • Delete Contact.
  • Add Attendees to Calendar Event.
  • Delete Email.
  • Flag / Unflag Email.
  • Create Folder.
  • Mark Email as Read/Unread.
  • Copy Email.
  • Remove Categories From Email.
  • Delete Event.

• We’ve added these new searches:

  • Get Calendar Events in Date Range.
  • Find Calendar Event.
  • Get Attachment by ID.

• The New Attachment trigger and the Send Email, Send Draft Email, and Forward Email actions now support shared mailboxes.

Microsoft Office 365

• We’ve added these new actions:

  • Reply to Email.
  • Forward Email.
  • Move Email to Folder.
  • Send Draft Email.
  • Create Draft Reply.
  • Set Categories on an Email.
  • Remove Categories From Email.
  • Update Calendar Event.
  • Add Attendees to Calendar Event.
  • Delete Contact.
  • Add User to Distribution List.
  • Set Email Importance.
  • Flag / Unflag Email.
  • Delete Email.
  • Mark Email as Read/Unread.
  • Create Folder.
  • Copy Email.
  • Delete Event.

• We’ve added a new Get Attachment by ID search.

Microsoft Outlook

• We’ve added these new actions:

  • Delete Email.
  • Mark Email as Read/Unread.
  • Set Email Importance.
  • Flag / Unflag Email.
  • Copy Email.
  • Create Folder.
  • Remove Categories From Email.
  • Add User to Distribution List.
  • Delete Event.

• We fixed an issue where the Find Calendar Events search was not properly returning more than one matching result.

Notion

• The Create Data Source Item and Update Data Source Item actions now support multiple relation values.

Pipedrive

• We’ve added these new searches:
  • Get Deal.
  • Get Stage.
  • Get Product.
  • Get Lead.
  • Get User.
  • Get Person.

Shopify

• We’ve fixed these issues:
  • Where the Create Blog Entry action was not properly setting the "Is Published?" value.
  • Where the New Paid Order and New Fulfilled Order triggers were missing the Fulfillment Location ID output field.

Original source

You can now import public npm (JavaScript) and PyPI (Python) packages in your Code by Zapier steps. Use community-tested libraries for tasks like parsing documents, transforming data, advanced date manipulation, and more!

What does this mean for you?

Third-party package support lets you extend Code by Zapier with libraries from the public npm and PyPI registries. You can:

• Add packages directly in the Code editor — Search for and add packages by name, with optional version pinning.
• Import and use packages in your code — Copy the import statement and use the package in your JavaScript or Python code.
• Edit or update packages — Change the package name or version at any time to fix compatibility issues or pin a specific version.

Things to know

• Only public packages from npm (JavaScript) and PyPI (Python) are supported. Private registries are not supported.
• Only ESM (ECMAScript Module) JavaScript packages are supported. CommonJS (CJS) packages will not work.
• Native modules that require compiled binaries or system-level access are not supported.
• Package install and code execution have separate time limits per run. Execution time limits vary by plan. Install time limits are 120 seconds for Enterprise and 30 seconds for all other paid plans.
• Zapier does not scan packages for security vulnerabilities. Review the package's security posture before using it.

For full setup steps, learn how to use third-party packages in Code steps.

Original source

Microsoft Exchange

• We've added shared mailbox support to the Create Draft Email, Create Draft Reply, and Forward Email actions.
• The Create Draft Reply action now has a new "Body Format" input field.

Microsoft Office 365

• We've added shared mailbox support to the Create Draft Email, Create Draft Reply, and Forward Email actions.
• The Create Draft Reply action now has a new "Body Format" input field.
• The Create Event and Update Calendar Event actions now have a new "Categories" input field.

Microsoft Outlook

• We've added a new Updated Contact trigger.
• We've added a new Create Folder action.
• We've added a new Get Attachment by ID search.
• We've added shared mailbox support to the Create Draft Email and Create Draft Reply actions.
• The Create Draft Reply action now has a new "Body Format" input field. The Create Event action now has a new "Categories" input field.
• We've fixed these issues:
  • Where the Create Event action and Find Email search were not using the correct timezone.
  • Where the Find Email search did not return any email details beyond indicating a successful search.

Microsoft SharePoint

• We've added these new triggers:
  • New List.
  • New File in Folder.
  • New or Updated Folder.
  • New List Item.
  • New or Updated File.
  • New or Updated List Item.
• We've added these new actions:
  • Create Folder.
  • Create List.
  • Delete List Item.
  • Move or Rename Item.
  • Copy File or Folder.
  • Get Copy Job Status.
  • Upload File.
  • Create Sharing Link.
  • Create List Item.
  • Publish Page.
  • Delete File or Folder.
  • Update List Item.
  • Export File.
• We've added these new searches:
  • Find File or Folder.
  • Get File or Folder by ID.
  • Get Page by ID.
  • Get Folder Contents.
  • Get List Item by ID.
  • Get Site Information by ID.
  • Find Site.

Pipedrive

• We've added these new searches:
  • Get Activity Type.
  • Find Product Variations.

Shopify

• We've fixed an issue where the Create Company action sometimes returned a "Failed to create a company in Shopify syntax error" error.

Original source

With in-line formulas, you can transform text, numbers, and other data into the format you need, directly inside your step fields, with no separate Formatter step required. Now you can:

• Add formulas to any field, right where you need them.
• Replace placeholder values with mapped fields to transform live data when your Zap runs.
• Hover over any formula in a field to see a description and usage examples.

Learn how to use in-line formulas, which formulas are available, and tips and tricks for them.

Note

This information was accurate at the time of publication. Please check out the latest product update notes for any updates or changes.

Original source

Note

Due to the shift of Microsoft Graph API, your IT team may need to grant consent for updated permissions. If you get the permission-related error message, contact your Microsoft 365 administrator.

Critical changes: IDs and fields

IDs and field names in the latest app version can differ from v4. IDs from v4 are not compatible with v5. The following table shows some examples of how fields have changed, but is not an exhaustive list.

Field SharePoint REST API format Microsoft Graph API format File and folder ID UniqueId: "39b44a6a-8604-499f-ae69-50a321c2d9de" (GUID) id: "01BYE5RZ6QN3ZWBTUFOFD3GSPGOHDJD36K" (encoded string) Site ID Id: "12345678-90ab-cdef-1234-567890abcdef" (GUID) id: "contoso.sharepoint.com,2C712604-1370-44E7-A1F5,2D2244C3-251A-49EA" (hostname, site GUID, web GUID) List ID GUID format GUID format (same style) List item ID Id: 5 (integer) id: "5" (string) File location ServerRelativeUrl: "/sites/teamsite1/Shared Documents/report.pdf" (server-relative path) webUrl: "https://contoso.sharepoint.com/sites/teamsite1/Shared%20Documents/report.pdf" (full URL) Author AuthorId: 9 (numeric ID) createdBy.user.email: "[email protected]" and createdBy.user.displayName: "John Smith"

When you set up your Zaps, make sure to retest your Zap steps to pull in the latest test records, as you may need to remap fields in subsequent steps.

New and improved features

• Copy File or Folder
• Searching for files and folders
• Create List
• Create List Item and Update List Item
• Find List Item
• Upload File
• New File in Folder and New or Updated File
• Move or Rename Item

Use the latest version of Microsoft SharePoint

Existing Zaps on earlier versions (shown as 4.x.x in the Zap editor) will continue to work. To take advantage of these improvements in new or updated Zaps, build with the latest released version. Learn how to check and update app versions in your Zaps.

Original source

AI Guardrails by Zapier is now available. Add AI safety, compliance, and detection to your Zaps, Agents, and MCP servers to check AI-generated content before it's used in your workflows.

What AI Guardrails by Zapier does

AI Guardrails by Zapier scans AI output in real time so you can catch issues before they reach downstream steps. You can use it to:

• Check for personally identifiable information (PII) — Scan AI-generated text for PII and get pass/fail results with detected types. Supports English and Spanish.
• Detect prompt injection — Analyze text for attempts to manipulate AI model behavior.
• Detect sentiment — Determine emotional tone (positive, negative, neutral, or mixed) with confidence scores.
• Detect toxicity — Screen content for toxic or harmful language.

How to use it

AI Guardrails by Zapier works in Zaps, Agents, and MCP:

• Zaps — Add an AI Guardrails by Zapier action step after your AI app step. Pair it with Human in the Loop for human review of flagged content.
• Agents — Add AI Guardrails by Zapier as a tool, then include instructions in your Agent's prompt to use it.
• MCP — Add AI Guardrails by Zapier as a tool on your MCP server so your AI client can run its actions.

For full setup steps, read How to get started with AI Guardrails by Zapier.

Things to know

• AI Guardrails by Zapier does not retain any data. Your content is processed in real time and is not stored after the action completes.
• No AI-powered detection system is 100% accurate. Use AI Guardrails by Zapier as one layer in a broader safety strategy, not as a standalone solution.
• All Zapier accounts can use AI Guardrails by Zapier.

Learn more

• AI Guardrails by Zapier integrations page
• AI compliance: Integrate AI into your compliance workflows
• AI security: How to protect your tools and processes

Original source

Microsoft Outlook

• We've added these new triggers:
  • New Email in Personal Inbox.
  • New Email in Shared Mailbox.
• We've fixed an issue where using double quotation marks in the "Search terms" input field for the New Email Matching Search trigger resulted in an "An identifier was expected at position 0" error.

Microsoft SharePoint

• We've added a new New or Updated Page trigger.
• We've added these new actions:
  • Replace File.
  • Create Page.
  • Delete Page.
  • Create Sharing Invitation.
  • Remove Item Permission.
  • Create Text File.
• We've added a new Get Item Permissions search.

OneDrive

• We've added a new New or Updated File trigger.
• We've added these new actions:
  • Move or Rename File or Folder.
  • Delete File or Folder.
  • Remove Item Permission.
  • Export File.
• We've added a new Get Item Permissions search.
• The New File trigger now supports files up to 300 MB.
• We've fixed an issue where the Find Folder and Find File actions were not returning existing folders and files correctly.

Shopify

• We've fixed an issue where the New Draft Order trigger sometimes triggered more than once for a single draft order.

Original source

Pipedrive is deprecating all V1 API endpoints on July 31, 2026. If you use Pipedrive with Zapier, you may need to update your workflows to continue working after this date.

What is changing

Pipedrive is deprecating triggers, actions, and searches that rely on their V1 API. These steps are being replaced with new V2 versions that use Pipedrive's updated API in the latest app version.

Why this is happening

Pipedrive is modernizing their API to improve performance, security, and reliability. The V2 API offers better efficiency and follows current API best practices.

This change is part of Pipedrive's broader migration from API V1 to V2. For more technical details, review Pipedrive's API V2 migration guide.

Which Pipedrive steps are affected

If you use any of the following triggers, actions, or searches in your workflows, you'll need to update them:

• Triggers
• Searches
• Actions

All affected steps have been renamed to include [DEPRECATING JULY 31 2026] in their name, making them easy to identify in your workflows.

What you need to do

You must update your workflows before July 31, 2026 to avoid disruption. After this date, workflows using deprecated steps will stop working.

Identify affected Zaps

1. Log into Zapier and go to My Apps.
2. Filter your Zaps by Pipedrive and review your Pipedrive Zaps.
3. Look for steps with [DEPRECATING JULY 31 2026] in the name.

Update your Zaps

For each affected Zap, in the Zap editor:

1. Click on the affected step.
2. In the Setup tab, select the same event name without the deprecation label.
3. Configure your step as you did previously.
4. Test your step to pull in the latest data.
5. Remap your fields in all subsequent steps.
6. Test your Zap to ensure it works correctly.
7. Turn your Zap back on.

Handle missing fields

The V2 API returns less data than the V1 API. Some fields that were previously available in trigger or action outputs are no longer included.

Example

If you previously mapped fields that are no longer available, you may need to add a search step to retrieve that information:

Object type Additional search step Activity Get Deal Get Lead Get Organization Get Person Get Activity Type Person Get User Get Organization Deal Get User Get Person Get Organization Organization Get User Product Find Product Variations

Need help?

• Review how to get started with Pipedrive on Zapier for an overview of available triggers, searches and actions.
• Check common problems with Pipedrive on Zapier for troubleshooting tips.
• Contact Zapier Support if you need assistance updating your Zaps.

Original source

Calendly

• We’ve added a new Book Meeting for Invitee action.
• We fixed an issue where the Invitee Created trigger occasionally returned a "Cannot read properties of undefined (reading 'split')" error.

Google Calendar

• The Find Events and Find Multiple Events searches now support searching by organizer or attendee email addresses.
• The Add Attendee(s) to Event action dropdown "Event" now lists all available events.

Instagram for Business

• The New Tagged Media trigger now returns all media URLs from carousel posts, not just the first image.
• We fixed an issue where the Publish Photo(s) action occasionally returned a "Could not publish media file. Media ID is not available" error.
• We fixed an issue where the Publish Video action was returning an "Unsupported media type VIDEO" error.

Jira Software Cloud

• We fixed an issue where the Create Issue action was occasionally returning an "Issue does not exist or you do not have permission to see it" error after successfully creating the issue.

LinkedIn Conversions

• We fixed an issue where the Send Conversion Event action was returning a "Requested version 20241101 is not active" error.

Microsoft Exchange

• We’ve added these new triggers:
  • New Email Matching Search.
  • New Message in Folder.
• We’ve added these new searches:
  • Find Email.
  • Find Emails in Specific Folder.
• We’ve added these new actions:
  • Reply to Email.
  • Forward Email.
  • Move Email to Folder.
  • Add Category to Email.

Microsoft Teams

• We fixed an issue where the Send Channel Message action was occasionally returning a "No authorization information present on the request" error.

Notion

• We’ve added these new triggers:
  • Updated Properties in Data Source Item.
  • Updated Content in Data Source Item.
  • Updated Properties on a Page.
  • Updated Content in Page.
• We’ve added a new Get Block search.
• We’ve added these new actions:
  • Upload File to Page or Block.
  • Upload File to Data Source Item.
• The Create Data Source Item action now supports the use of default or custom templates.
• The Find Data Source Item search now supports filtering on Relation and Status fields.

Pipedrive

• We’ve fixed these issues:
  • Where the Find Deals search was not working properly for the "Beginning Match" and "Middle Match" options.
  • Where the Update Deal action was not properly clearing out the value for a datetime input field when using the value null as directed.

Salesforce

• We fixed an issue where the Get Record Attachments search did not have the content-type headers for PDF files set properly, so that sending the file to other apps works properly.

Slack

• We’ve added a new Add Reaction trigger.
• We’ve added these new actions:
  • Create Canvas.
  • Edit Canvas.

Note

This information was accurate at the time of publication. Please check out the latest product update notes for any updates or changes.

Original source

We're enhancing the security and reliability of the URL Shortener app by moving it to a premium app.
This change takes effect on January 15, 2026.

What you need to know

• Requirements: The URL Shortener app will be available to users on a paid Zapier plan or those on an eligible free trial that includes premium features.
• Impact: If you do not meet this requirement by the effective date, any workflows currently using the URL Shortener app will stop running.
• Why? This allows us to better authenticate usage, reduce abuse (including spam and phishing attempts), and continue investing security safeguards to protect our legitimate customers

Next steps

• Upgrade: To continue using the app, upgrade to a paid Zapier plan.
• Alternatives: Explore alternative URL shortening apps.

Note

This information was accurate at the time of publication. Please check out the latest product update notes for any updates or changes.

Original source

What is changing?

At Zapier, protecting our customers and their data is our top priority. As part of our ongoing security improvements, we're upgrading our infrastructure to the TLSv1.2_2021 security policy, which removes support for older Transport Layer Security (TLS) encryption methods (cipher suites) that no longer meet current security standards.

Supported cipher suites

Starting February 9, 2026, Zapier will only accept connections using the following cipher suites:

TLS 1.3 cipher suites:

• TLS_AES_128_GCM_SHA256
• TLS_AES_256_GCM_SHA384
• TLS_CHACHA20_POLY1305_SHA256

TLS 1.2 cipher suites:

• ECDHE-ECDSA-AES128-GCM-SHA256
• ECDHE-ECDSA-AES256-GCM-SHA384
• ECDHE-ECDSA-CHACHA20-POLY1305
• ECDHE-RSA-AES128-GCM-SHA256
• ECDHE-RSA-AES256-GCM-SHA384
• ECDHE-RSA-CHACHA20-POLY1305

Timeline

Zapier encourages you to check and update your systems before January 12, 2025 to ensure a smooth transition.

Event | Date | Impact

24-hour connection test period | January 12, 2026 | Zapier will temporarily disable support for older cipher suites for 24 hours. Use this window to identify and update any systems that fail to connect.

Permanent change | February 9, 2026 | Older cipher suites will be permanently disabled. Systems using unsupported cipher suites will fail to connect to Zapier.

Why is it changing?

This update is essential to maintain the security of our systems and customer data. The deprecated cipher suites no longer meet current security standards and compliance requirements. Please check and update your systems accordingly.

Note

This information was accurate at the time of publication. Please check out the latest product update notes for any updates or changes.

Original source