Hootsuite Release Notes

AI Classifiers in Inbox automatically categorize and route messages, allowing teams to prioritize high-impact conversations and accelerate response workflows.

Inbox Conversation Routing keeps all customer messages in one place, so you always see the full conversation, no matter where it started.

Mobile Per-Network-Editing lets you tailor posts for each social network directly on your phone so you can publish confidently.

Report scheduling makes it easy to automatically send reports at your desired date and time, on your chosen frequency, without any manual effort.

Greater flexibility to customize the Inbox and create numerous custom resolve reasons allows you to align the tool with your specific workflows and gain deeper insights into customer conversations.

You can now enjoy full alignment between metrics in Posts Table widgets, allowing you to compare identical data points across all social networks within your Reports for a more consistent performance overview.

You can now filter ‘X’ comments by organic or paid post type in Hootsuite.

Talkwalker’s LLM Insights give you visibility into how your brand and your competitor’s brands appear across AI assistants like ChatGPT, Gemini, Claude, and Perplexity.

Your new live copy editor now lives directly in Create as a persistent side panel, helping you create and optimize posts without leaving your workflow.

Conversation Clusters now support multiple languages within a single cluster, helping you track discussions at a global level.