Zoom AI Companion Updates & Release Notes

Use My Notes on mobile to transcribe and take notes during in-person meetings or on-the-go conversations. The live transcript follows the conversation in real time, and everything syncs to desktop so you can pick up where you left off.

Hallway chats, customer site visits, and quick standups in the kitchen don't always happen at a desk. Now they don't have to. You walk out of the conversation with a transcript and a set of notes already captured that you can clean up on your laptop later.

Trigger follow-up emails, CRM updates, or to-dos directly from your meeting notes while details are still fresh. Both hosts and participants can attach and run workflows from their own notes, and you can review each action before it runs.

The follow-ups you forget are the ones you handle five tabs deep, three hours after the call. Now the workflow runs from inside My Notes - so the email goes out, the CRM gets updated, and the next step is queued right after your meeting.

Get fast answers and insights from your essential work tools and knowledge sources without leaving the flow of your conversation in Zoom.

Ask AI Companion enterprise-level questions like "What are my top 10 accounts closing this week?" and get insight from structured and unstructured data across your tech stack (requires Custom AI Companion add-on).

Ten connectors are now live, including Salesforce, Google Drive, ServiceNow, OneDrive, Box, Workday, Confluence, SharePoint, Zendesk, and Seismic.

View, edit, and manage what AI Companion knows about your work preferences and communication style.

Instead of getting generic answers, you get responses that actually fit your specific role and preferences.

Use the new "Deep Reasoning" node to build more complex automations that understand the context of your tasks.

Reach people wherever they are by ending a workflow with an automated SMS or a voice call instead of just an email.

Allow customers to record a short voice message explaining their issue when they request a callback.

Equip government frontline workers with push-to-talk, video calling, and secure messaging on their mobile devices.

Overview

Interact with a new central hub on the web that integrates Zoom Docs, meeting insights, and web search into a single workspace.

The refreshed, simplified UI makes it easier for users to navigate, switch between tabs, and maintain control of the layout.

Admins can build and deploy Custom agents that connect directly to third-party tools (like Jira or Box) using the Model Context Protocol (MCP), simplifying the complexity of manual, cross-app workflows.

You can now easily adjust parameters like stability, speed, and style for your voice agent, giving you more control to refine the voice to match your brand preferences thoughtfully.

Zoom Revenue Accelerator automatically analyzes closed deals to generate a more complete deal win/loss story (summary, key learnings, customer quotes) directly from sales conversations, reducing the manual effort of post-game analysis.

Use AI Companion to take notes in meetings—not just Zoom. My notes works across third-party meeting platforms like Google Meet, Microsoft Teams, and WebEx, giving you personalized summaries based on the notes you jot down during the session.

What's New

• Start transcribing in-person conversations directly from the AI Companion web interface—no meeting link required. Available for users on AI Companion Basic.

• You’re having a quick hallway conversation or a lunch brainstorm and want to capture it. Now you can—just open AI Companion on the web, hit transcribe, and get the full context to keep working with afterward.

Features

Automate daily routines like generating weekly win reports or sending post-meeting thank-you notes using simple natural language prompts. Now generally available with additional ready-made templates. Custom AI Companion license holders can also automate workflows in third-party apps like Jira and Salesforce

Instead of spending your first hour catching up, you start the day already informed and ready to focus on work that actually matters.