Zoom Release Notes

Details about upcoming releases will be posted as they become available.

New, enhanced, and changed features

In-meeting features

New or enhanced feature: Voice translator: Support projection of translated speech

The enhanced Voice Translator includes a Translate My Voice capability that, when enabled, allows participants to project their translated speech to other participants in the meeting. Listeners do not need the Voice Translator add-on to hear this translated speech but will still need it to adjust Voice Translator settings such as volume and language.

New or enhanced feature: Voice Simulation for Voice Translator

Voice translator users can hear meeting speech translated and spoken aloud in their preferred language in a voice that sounds like the original speaker. This feature uses the original speaker's voiceprint to simulate their voice in the translated output. Users can enable or disable voiceprint consent for this feature under Settings > Meeting > In Meeting (Advanced) > Voice translator > Consent for Voice Simulation, or in-meeting when prompted. Users must have the Live Translation add-on or ZoomMate in order to use Voice Translator.

New or enhanced feature: Meeting end countdown notification for regulated participants

For meetings subject to archiving duration limits, regulated participants will receive an in-meeting notification with a 30-second countdown when their participation limit is about to be reached. The customer configured timer begins when the first regulated user joins the meeting, and the same timer applies to all additional regulated users regardless of when they join. When the countdown completes, all regulated participants are removed automatically, and a disclaimer notification is displayed to them upon removal.

New or enhanced feature: Enhancements to side panel behavior for full-screen meetings

Users can enter and exit full-screen mode in desktop meetings without losing access to open side panels, such as Chat and Participants. Side panels retain their docked placement and remain visible across full-screen transitions. When reopening a panel from the meeting toolbar while in full screen, the panel opens inside the meeting window rather than launching as a separate app window. This behavior remains consistent across supported desktop panels and full-screen toggles.

Note: This feature will not be immediately available, as it is dependent on the client release currently scheduled for October 30, 2026

Original source

Note: This release was originally scheduled for September 24, 2026.

Full versions for 7.2.2

Windows --

macOS 7.2.2 (88465)

Linux --

Android* --

Android (Intune)* --

iOS* --

iOS (Intune)* --

visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

Resolved issues in version 7.2.2

Minor bug fix macOS

Full versions for 7.1.9

Notes:

• Version 7.1.9 includes resolved issues and security enhancements for the Zoom Workplace app. This fix is also included in version 7.2.0 (released on September 18) and later.
• Version 7.1.9 will not be available for download on the fast track, as it will only be deployed to the slow track and prompted versions. Learn more about Zoom's prompted and slow/fast auto-update versions.

Windows 7.1.9 (48550)

macOS 7.1.9 (88375)

Linux 7.1.9 (5758)

Android* --

Android (Intune)* --

iOS* --

iOS (Intune)* --

visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

Resolved issues in version 7.1.9

Minor bug fixes Windows macOS Linux

Security enhancements Windows macOS Linux

September 21, 2026

Full versions

Windows 7.2.1 (48556)

macOS 7.2.1 (88329)

Linux 7.2.1 (5760)

Android* 7.2.1 (43844)

Android (Intune)* 7.2.1 (43845)

iOS* 7.2.1 (38701)

iOS (Intune)* 7.2.1 (38702)

visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

Resolved issues

Minor bug fixes Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Security enhancements Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

September 18, 2026

Note: This release was originally scheduled for September 17, but was delayed by one day.

Full versions

Windows 7.2.0 (48358)

macOS 7.2.0 (88195)

Linux 7.2.0 (5705)

Android* 7.2.0 (43745)

Android (Intune)* 7.2.0 (43746)

iOS* 7.2.0 (38633)

iOS (Intune)* 7.2.0 (38634)

visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

New, enhanced, and changed features

Support for personalized audio isolation for Zoom Phone on desktop

Support for Dark color mode on Linux

Liquid Glass design support for iOS 26+

Enhancements to version information visibility

Voice Translator: Expand language support

View participant list in meeting summary

Updated in-meeting appearance and video tiles

Updated exit dialog to prevent accidental meeting-ending

Support in-meeting chat translation

Support early-join notifications for scheduled meetings (dependent on backend server update scheduled for September 28, 2026)

Support 4K high frame rate content sharing (Ultra HD)

Self-view controls during meetings

Reorganized in-meeting host tools user interface

Pin message in in-meeting chat (dependent on backend server update scheduled for September 28, 2026)

More virtual backgrounds to choose from

Enhancements to the desktop share picker

Enhancements to mute reminder behavior in large meetings

Enhancements to animated in-meeting reactions

Enhancements to admin-set virtual background and wallpaper downloads

Echo detection in Original sound for Music mode

Default setting to move waiting room participants to their assigned breakout rooms

Add Host consent option for AI Custom Disclaimer

Ability to change meeting summary templates during a meeting

Spam warning integration for Movius identified spam calls

Self-service Call Queue discovery for frontline and retail deployments

Natural language phone settings management through ZoomMate

Enhancements to SMS message visibility and delivery status

WhatsApp messaging templates with media headers

Ready status indicator for agents with no queue membership

New agent workspace experience

Enhancements to prevent call offer to agents who are already on a Zoom Phone call

Enhancements to mobile agent experience on tablets

Engagement brief access points

Custom Ready sub status based on call type and channel

Click-to-dial support for mobile

Caller ID display for queue transfers

Auto-offline scheduling for mobile agents

Auto-escalation notifications for AI-flagged engagements

Agent notifications for supervisor-initiated status changes

Use dark theme for in-meeting panels - AlwaysUseDarkThemeForMeetings

Set whether zSafeChecker is allowed to run - EnableWinZSafeChecker

Set the default self-view option - SelfViewMode

Removal of HideSelfView policy

Set multiple SSO vanity URLs - SetMultipleSSOVanityUrl

Enable the new home page - EnableNewHomePage

Enable sharing the camera among Zoom apps - EnableSharedCameraAmongZoomApps

Enable handling of redirect proxy - EnableHandleRedirectProxy

Enable asynchronous proxy resolution - EnableAsyncProxyResolve

Disable computer audio for webinar attendees - DisableWebinarAttendeeAudio

Resolved issues

Minor bug fixes Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Security enhancements Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where users could not view engagement briefs for closed engagements Windows

Resolved an issue causing visual distortions on the pickup group notifications, making them unreadable and unclickable Linux

Resolved an issue causing the Mail tab to take over 2 minutes to load the email inbox Android Android (Intune)

Resolved an issue where the Zoom extended display window moved to an incorrect monitor output after ending a screen share in Windows 11 Windows

Resolved an issue where @mention autocomplete results were not ranked properly in chat Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue during screen share where users could not switch between multiple shared windows from the same application macOS

Resolved an issue where calendar appointment formatting was not preserved when importing appointments from Microsoft Exchange into Zoom Calendar Windows macOS

Resolved an issue where editing a single occurrence of a recurring meeting would save the changes to the next scheduled meeting date instead of the selected date Windows

Resolved an issue in Production Studio that caused the screen to freeze for co-hosts Windows

Resolved an issue in Production Studio where replacing a participant's screen share during a webinar would immediately stop the host or co-host's own share Windows macOS Linux

Resolved an issue where a subset of users received a "Your calendar isn't connected" error message, preventing their upcoming meetings from displaying Windows

Resolved an issue causing the Mail tab to display an intermittent "Something went wrong" error with a code, preventing access to email Windows macOS

Resolved an issue where specific keyboard shortcuts were not being passed through during remote control sessions Windows

Resolved an issue where email thread bodies would not display correctly Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where cloud recording was interrupting computer recording sessions during meetings Windows

Resolved an issue preventing users from resizing the divider in vertical split view in Zoom Mail Windows

Resolved an issue where the meeting chat before and after a meeting option incorrectly appeared enabled when editing meetings in Outlook, even when disabled at the account level Windows

Resolved an issue preventing users from dragging and dropping files into the meeting chat Windows

Resolved an issue for a subset of users where scheduled upcoming meetings were not displaying on the Home tab iOS iOS (Intune)

Resolved an issue where meeting transcripts were missing or marked as deleted for meetings joined from Zoom Rooms Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where a subset of Outlook appointments were not syncing reliably to the Zoom desktop app's upcoming meetings list when using Microsoft Exchange on-premises with MAPI Windows

Resolved an issue where the video froze in cloud recordings while the audio continued playing Windows

Resolved an issue breaking macOS Voice Control dictation in Zoom Chat compose fields macOS

Resolved an issue where authenticated users joining a meeting via Call Me, Dial-in with participant ID, or Call Out to Zoom Phone would trigger AI features to stop once they joined. Meetings with Restrict Zoom AI features and transcription when external users join enabled incorrectly flagged these participants as logged out, causing them to be treated as external users. Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where the meeting summary was not being generated for a completed meeting, even when manually enabled by the host during the meeting Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where receiving a new SMS message would automatically scroll the conversation list to the newest message, interrupting users who were viewing older conversations Windows

Resolved an issue where the caller's name appeared as garbled text on the incoming call screen when a call was transferred from Zoom Virtual Agent to Zoom Phone Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue causing the desktop app to crash when attempting to dial out using Zoom Phone on Ubuntu 22.04 and 24.04 systems Linux

Resolved an issue where a contact's mobile phone number would not display on the first search, requiring users to search a second time before the number became available Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where the copy function was not working as expected for longer Zoom Phone live transcriptions Windows

Resolved an issue where calls were being automatically answered from the call queue macOS

Resolved an issue where the AI chat panel automatically opened during calls, blocking the proximity sensor and leading to accidental button presses Android Android (Intune)

Resolved an issue where Zoom Phone search suggestions displayed outdated extension information iOS iOS (Intune)

Resolved an issue preventing users from uploading files from their local drive to Online Fax Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where users received a transfer failure message with call failure code 4102701 on the initial warm transfer attempt Windows

Original source

Note: Two versions were released on September 24: 7.1.9 and 7.2.2.

Full versions for 7.2.2

Windows --

macOS 7.2.2 (88465)

Linux --

Android* --

Android (Intune)* --

iOS* --

iOS (Intune)* --

visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

Resolved issues in version 7.2.2

Description

Platforms

Minor bug fix

macOS

Full versions for 7.1.9

Notes:

• Version 7.1.9 includes resolved issues and security enhancements for the Zoom Workplace app. This fix is also included in version 7.2.0 (released on September 18) and later.
• Version 7.1.9 will not be available for download on the fast track, as it will only be deployed to the slow track and prompted versions. Learn more about Zoom's prompted and slow/fast auto-update versions.

Windows 7.1.9 (48550)

macOS 7.1.9 (88375)

Linux 7.1.9 (5758)

Android* --

Android (Intune)* --

iOS* --

iOS (Intune)* --

visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

Resolved issues in version 7.1.9

Description

Platforms

Minor bug fixes

Windows

macOS

Linux

Security enhancements

Windows

macOS

Linux

Original source

New, enhanced, and changed features

Admin features

• New or enhanced feature Admin-deployed workflows using the My Notes trigger Account owners and admins can deploy and enforce automated workflow runs for their users using the My Notes trigger, which activates whenever a note is created or updated. Admins can deploy these workflows organization-wide, meaning all users benefit from automated post-note processing without any individual configuration required, or among selected users or groups. Supported downstream actions include task creation, notifications, and data capture, etc. This allows organizations to standardize how notes are acted upon across teams consistently. Web app Windows macOS Linux iOS Android

• New or enhanced feature Enhancements to BAA and K-12 compliance controls Accounts with a signed Zoom Business Associate Agreement (BAA) can use ZoomMate as a covered service under that BAA. BAA Admins can restrict available connectors and skills, configure data residency boundaries, and set retention periods for conversation history and agent memory. Audit logs are generated for all ZoomMate interactions on BAA accounts and are accessible through Zoom's existing compliance reporting interface. K-12 admins can disable ZoomMate for student-role accounts across all entry points, restrict which skills and connectors are available within their tenant, and configure automatic deletion of student-generated data upon student de-provisioning. Web app Windows macOS Linux iOS Android

General features

• New or enhanced feature Enhancements to workflow creation from natural language prompts Users can create workflows in the Conversational UI by describing their automation goal in natural language, ranging from brief to detailed prompts. When user intent is unclear, the Conversational UI asks targeted clarification questions before building the workflow. This reduces manual configuration effort and helps to avoid misconfigured automations. This release also enhances the support of creating/updating workflows with custom script, HTML and send SMS, and send voice message nodes using natural language prompts. The conversational user interface automatically generates code for each component so that workflows run successfully. This capability helps lowers the technical barrier for users who lack coding expertise and is designed to reduce the time and cost associated with building functional workflows. Web app Windows macOS Linux iOS Android

• New or enhanced feature Enhancements to meeting-end and My Notes triggers for on-demand workflow attachment Users can configure meeting-end trigger and My Notes trigger in the workflow builder to only trigger the workflow when they manually attach the workflow to a meeting or a My Notes note. Workflows configured with this remain in Active status but do not auto-execute when meetings end or notes are generated; they only run when explicitly attached to a specific meeting or My Notes. This helps avoid the need to keep workflows in an inactive state as a workaround for on-demand use, making the intended behavior of each workflow clear. The trigger is supported across user-created workflows, admin-published templates, and admin-deployed workflows. Web app Windows macOS Linux iOS Android

• New or enhanced feature HubSpot app tools support in workflows Users who have connected their HubSpot accounts to workflows can leverage a set of HubSpot tools within workflows to automate CRM data management through AI reasoning nodes or action nodes. The tools include the ability to search contacts by phone number, update contact lifecycle stage and lead status, and create, update, retrieve, and associate notes and leads directly in HubSpot, Associate Contact to Campaign, Update Contact, Create Deal, Update Deal, Create Company, and Upsert Contacts Batch, etc. These capabilities allow teams to build end-to-end automated workflows that read, create, update, and delete HubSpot records. Web app Windows macOS Linux iOS Android

• New or enhanced feature Enhancements to AI reasoning node to support indexed data retrieval in workflows Users can configure AI reasoning node in workflows to retrieve relevant content from their organization's indexed data sources connected to ZoomMate and use that content as contextual input during content generation. Previously, AI reasoning node outputs were limited to information passed in from prior nodes or directly API tool calls, with no access to existing organizational indexed materials. With this enhancement, users can instruct the AI reasoning node to incorporate indexed documents, such as Google Drive files, alongside meeting content when generating summaries or reports. This allows the generated output to reflect how meeting discussions relate to or diverge from referenced materials, producing more complete and actionable results. This feature is available for ZoomMate license. Web app Windows macOS Linux iOS Android

• New or enhanced feature Centralized permission checks for accessing first-party nodes in workflows Users building workflows in the workflow builder can only see and select first-party nodes that correspond to products they are licensed to use, based on admin-configured settings. The system automatically checks each user's license entitlements and feature access before surfacing nodes for first-party services, including Zoom Phone, Zoom Workspace, and Clinical Notes. Nodes for unlicensed or restricted services are not presented as available options. This validation runs seamlessly at the point of node discovery, so users are guided toward building workflows that are compatible with their assigned licenses from the start. Web app Windows macOS Linux iOS Android

• New or enhanced feature Healthcare clinical note nodes for workflow automation Users with a valid Zoom Healthcare license can access specialized healthcare nodes within the workflow builder to automate clinical documentation processes. A trigger node initiates a workflow when a clinical note is created, and action nodes allow users to retrieve an individual clinical note, list multiple clinical notes, and update clinical note information programmatically. Access to these nodes is controlled by Healthcare license validation and admin-configured settings, restricting use to authorized users only. Web app Windows macOS Linux iOS Android

• New or enhanced feature Enhancements to the home tab in Zoom Workplace Users can access ZoomMate directly from the Zoom Workplace home tab through an embedded iframe integration that replaces the default AI side panel. The home tab renders the full ZoomMate homepage, providing immediate access to agentic task completion, agentic search, and meeting intelligence from a single entry point. The home tab automatically expands ZoomMate content after the user's first content creation. Full ZoomMate functionality remains accessible in the side panel in parallel with the home tab experience. The experience is consistent across ZoomMate Free, Trial, and Paid tiers, with appropriate feature gating applied. Web app Windows macOS Linux iOS Android

• New or enhanced feature Publish and share ZoomMate-generated HTML with organization members Users can publish AI-generated HTML content from ZoomMate using a dedicated Publish action, which produces a shareable link that can be distributed to colleagues within the same organization. Organization members who receive the link can open it to view the fully rendered HTML in read-only mode, removing the need for each recipient to generate the content independently. Access is enforced at the organization boundary, meaning external users and unauthenticated users are denied access. Owners retain control over the published item and can revoke access by unpublishing the link or update the shared content by re-publishing, which automatically reflects the latest generated HTML. Web app Windows macOS Linux iOS Android

• New or enhanced feature Custom agents and agent teams for multi-role collaboration Users can build and save their own custom agents entirely through chat by describing a name, persona or instructions, and optional bindings to specific skills, connected apps, and knowledge sources 94 no graphical builder is required. Saved custom agents persist for reuse across conversations and can be edited or republished later, also through chat. Users can also assemble a named agent team by describing the team name, description, and member roles in chat; each role can be filled generically or by one of the user's saved custom agents. Once assigned a name and role, a team member retains its identity and prior context for the rest of the conversation, so follow-up tasks directed at a specific member continue from where that member left off. Team members can pass information to each other automatically in the background, removing the need for the user to manually relay results between roles. Approval and input prompts for sensitive actions surface to the user the same way they do for any other agent. Web app Windows macOS Linux iOS Android

Original source

New, enhanced, and changed features

Admin features

New or enhanced feature Meeting Apps dashboard: Expand coverage, enforcement explainability, and adoption measurement Account owners and admins can view Real-Time Media Streaming (RTMS) and livestreaming application activity in the Meeting Apps dashboard, including total attempts, allowed and blocked outcomes, impacted meetings and users, and top applications and vendors. The How these apps were blocked visualization provides detailed blocked reasons with counts and percentages, helping admins understand why application activity was blocked. Admins can filter activity by meeting time, meeting or topic, and host, with additional section-specific filters for blocked methods and join outcomes. RTMS and livestreaming activity tracking requires Zoom client version 7.2.0 or later. Web portal

New or enhanced feature Enhancements to archival disclaimer for transcript archiving The enhanced archival disclaimer is designed to notify participants when a meeting transcript is archived, extending the existing disclaimer that previously appeared only when audio or video was archived. The notification appears when video, audio, or transcript archiving starts and updates the message to specifically reference the meeting's transcript when transcript archival is enabled. Web portal

New or enhanced feature Control internal user's ability to manage meeting features Account owners and admins can configure whether internal users can control the following features during a meeting, regardless of whether the host is present: Recording Zoom AI Meeting transcript This setting is available at the account and group, and user levels in the web portal. Only authenticated users within the organization are eligible to use this control. Web portal

New or enhanced feature Admin controls for meeting registration settings Account owners and admins can control whether hosts are allowed to require registration for meetings through the Allow host to enable registration for their meetings setting. Account owners and admins can manage this setting in the Web portal at the account or group levels under Account Settings > Meeting tab > Schedule Meeting section. This toggle is enabled by default but can be turned off and locked to prevent hosts from enabling registration requirements. Existing scheduled meetings continue to operate normally regardless of the new setting status.Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for September 28, 2026. Web portal

AI features

New or enhanced feature View participant list in meeting summary Users can see a list of meeting participants within the meeting summary, capturing anyone who joined the meeting at any point before it ended. The participant list appears as a dropdown when accessed through Zoom surfaces such as the Hub, web portal, or calendar, and is fully included when the summary is exported as a PDF. Email recipients can see up to 20 participants, with a link directing them to Zoom to view the complete list. Web portal Windows macOS Linux

General features

New or enhanced feature Support early-join notifications for scheduled meetings When a participant joins a meeting ahead of its scheduled time, the host and other invitees can receive an early-join notification from their device. The notification displays the meeting name, the name of the participant who joined, and a one-click Join button. This notification settings can be managed in the web portal under Settings > Meeting > Schedule Meeting > Upcoming meeting reminder > Notify users when the first participant joins and is available at the Account, Groups, and User level settings. It can also be managed from the Zoom Workplace app under Settings > Notifications & sounds > Send desktop notifications for > Notify me when the first participant joins. Web portal Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

New or enhanced feature Sensitivity classification labels for meetings general availability Users can select a sensitivity label when scheduling a Zoom meeting, with the dropdown defaulting to the label an admin has pre-assigned to their account. Admins configure policies per label that control which meeting settings, including cloud recording, automatic recording, meeting transcripts, meeting summaries, whiteboard, default encryption type, and hybrid services, external sharing and many more, are enabled or disabled when that label is applied. Users can choose or change the label before scheduling based on meeting type, attendees, or agenda, and the corresponding policy-driven settings update immediately upon selection. Once scheduled, the sensitivity label is visible in all key product surfaces like meeting cards across Zoom Workplace app, in the calendar invite, and to all attendees in-meeting. Account owners and admins can enable or disable this feature from Admin Center > General section > Enable sensitivity labels. Web portal

New or enhanced feature Enhancements to admin-set virtual background and wallpaper downloads Admin-uploaded Virtual Backgrounds and Clips wallpapers are downloaded on demand rather than automatically at sign-in, reducing bandwidth spikes during peak login periods and improving sign-in performance. When users open background settings, the client displays low-resolution thumbnails for available admin-set assets; the high-resolution version downloads only when a specific asset is selected. Windows macOS Linux

Host features

New or enhanced feature Default setting to move waiting room participants to their assigned breakout rooms Admins and hosts can set Include waiting room participants as a default breakout room option under Set default breakout room behaviors. When Automatically move all assigned participants into breakout rooms is also enabled, assigned waiting room participants will be admitted and moved into their assigned breakout rooms by default. Web portal Windows macOS iOS iOS (Intune) Android Android (Intune)

In-meeting features

New or enhanced feature Voice Translator: Expand language support Participants can hear meeting content translated into spoken audio in the following additional languages: Arabic German Italian Portuguese These languages are available in addition to the currently supported languages: Chinese, English, French, Japanese, and Spanish. Windows macOS

New or enhanced feature Updated in-meeting appearance and video tiles The in-meeting appearance and participant video layout has been updated to include: Light and dark theming: The Zoom appearance preference (Light, Dark, or System) applies across supported in-meeting surfaces, including the toolbar, side panels, menus, and dialogs. Circular avatars: Participant avatars in video tiles use a circular shape. Refreshed video tiles: Video tiles use rounded name tags, updated top-right controls, and increased spacing between tiles. Updated page navigation: Page navigation controls are positioned alongside the video grid and show the current page and total number of pages. Windows macOS

New or enhanced feature Updated exit dialog to prevent accidental meeting-ending Hosts and co-hosts will see an updated exit dialog when leaving a meeting. Leave Meeting is the prominent, primary action (red button). End Meeting for All is secondary. This reduces accidental endings of meetings for all participants. When a host or co-host selects End Meeting for All, a confirmation dialog still appears before the meeting ends. Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

New or enhanced feature Support in-meeting chat translation Participants can have incoming in-meeting chat messages translated into their selected meeting language. Translated messages are displayed in place of the original text, so participants can follow chat conversations without relying on external translation tools. Participants can enable or disable translated chat at any time to switch between viewing translated or original messages. Web portal Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

New or enhanced feature Support 4K high frame rate content sharing (Ultra HD) Users can share dynamic content at 4K resolution by selecting Optimize video sharing and choosing 4K 30fps or 4K 60fps from the share options. Requires the Enhanced Media add-on license and Ultra HD (2160p) enabled (Meetings > Media Settings > Meeting-HD Video Quality. Windows macOS

New or enhanced feature Self-view controls during meetings Users can control the position and behavior of their self-view video during a meeting. Self-view position: A button on the self-view lets users select Float over gallery to move their video to a small floating tile or Show in gallery to return it to the gallery. Adaptive floating tile: The floating tile docks into the filmstrip during screen sharing or speaker view, returns to the gallery in large meetings, and hides when users pin or spotlight themselves. Updated settings: In Settings > Meetings & webinars, the My video header is replaced with Self view defaults. Windows macOS

New or enhanced feature Reorganized in-meeting host tools user interface The reorganized Host Tools user interface is designed to provide faster access to frequently used host controls by surfacing options that were previously nested in submenus.Changes include: Moved share permissions, including Who can share?, to the top level instead of requiring hosts to navigate through Host tools > Advanced > Share. Moved Allow all participants to controls, including chat, rename, unmute, video, reactions, annotation, recording, and Zoom AI requests, to the top level instead of nesting them under Host tools > Participants. Added visible section headers to organize controls under Meeting controls, Allow all participants to, Recording, AI and Apps, and Suspend participant activities. Moved lower-use controls, such as Hide profile pictures, to Advanced while retaining existing Watermark controls and admin lock and default behavior. Windows macOS Linux

New or enhanced feature Pin message in in-meeting chat Hosts and co-hosts can pin a message in the in-meeting chat, which displays as a banner at the top of the chat panel for all participants, including those who join late. This makes critical information persistently visible throughout the meeting without participants needing to scroll through the chat history. Meetings with end-to-end encryption enabled do not support pinned messages.Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for September 28, 2026. Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

New or enhanced feature More virtual backgrounds to choose from The default virtual background library has been refreshed with a new collection of modern, beautiful scenes designed for the way people meet today. There are three new categories: Indoors, Adventure, and Artistic. From inviting interiors and inspiring destinations to expressive art, the collection gives people more ways to create the right setting for every conversation. The five legacy stock backgrounds, custom uploads, and admin-provided backgrounds remain available. The new virtual backgrounds will be rolling out in the coming days. Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

New or enhanced feature Enhancements to the desktop share picker The in-meeting share picker is redesigned as a single scrollable surface that helps participants find, preview, and select content from one view. Single-page layout: Sharing options appear on one scrollable page, with anchor links for navigating between sections. File search: Zoom Productivity Suite files can be searched directly in the picker. Zoom Workplace windows: Zoom Workplace windows appear in the picker without requiring Share Zoom Windows to be enabled. Updated provider icons: Icons for third-party file-storage providers are updated. Condensed Other section: Share type tiles in the Other section use a more compact layout to fit more options per row. Browser tab placement: Browser tab sharing options are included in the Other section. Windows macOS Linux

New or enhanced feature Enhancements to mute reminder behavior in large meetings Participants in large meetings will no longer see the Mute Reminder pop-up above a threshold of 200 participants, reducing accidental unmutes that can cause echo and audio disruption, particularly when a personal device is co-located with a Zoom Room. Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

New or enhanced feature Enhancements to animated in-meeting reactions Users will see more animated reactions, newly added for wave, rocket, balloon, fire, sparkles, and 100. These previously displayed as static system-emoji glyphs. Windows macOS

New or enhanced feature Echo detection in Original sound for Music mode In cases where users might misconfigure and disable echo cancellation in Original sound for music mode, the Zoom Workplace app can detect echo, automatically enable echo cancellation, and notify the user. Windows macOS Linux

New or enhanced feature Add Host consent option for AI Custom Disclaimer Account owners and admins can configure meeting hosts to view and consent to custom AI features notices before they can unmute during a meeting. The notice appears as a modal with options to accept or leave the meeting, remaining visible for 90 seconds. Web portal Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

New or enhanced feature Ability to change meeting summary templates during a meeting Meeting hosts can change the meeting summary template being used during an active meeting without affecting the template configured for a scheduled meeting series. The change applies only to the current meeting and its summary. Windows macOS Linux

Resolved issues

Minor bug fixes Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue during screen share where users could not switch between multiple shared windows from the same application macOS

Resolved an issue where editing a single occurrence of a recurring meeting would save the changes to the next scheduled meeting date instead of the selected date Windows

Resolved an issue where a subset of users received a "Your calendar isn't connected" error message, preventing their upcoming meetings from displaying Windows

Resolved an issue where cloud recording was interrupting computer recording sessions during meetings Windows

Resolved an issue where the meeting summary was not being generated for a completed meeting, even when manually enabled by the host during the meeting Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where the meeting chat before and after a meeting option incorrectly appeared enabled when editing meetings in Outlook, even when disabled at the account level Windows

Resolved an issue preventing users from dragging and dropping files into the meeting chat Windows

Resolved an issue for a subset of users where scheduled upcoming meetings were not displaying on the Home tab iOS iOS (Intune)

Resolved an issue where AI meeting summary emails and meeting transcripts were missing from certain meetings Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Resolved an issue where a subset of Outlook appointments were not syncing reliably to the Zoom desktop app's upcoming meetings list when using Microsoft Exchange on-premises with MAPI Windows

Resolved an issue where the video froze in cloud recordings while the audio continued playing Windows

Resolved an issue where authenticated users joining a meeting via Call Me, Dial-in with participant ID, or Call Out to Zoom Phone would trigger AI features to stop once they joined. Meetings with Restrict Zoom AI features and transcription when external users join enabled incorrectly flagged these participants as logged out, causing them to be treated as external users. Windows macOS Linux iOS iOS (Intune) Android Android (Intune)

Original source

New, enhanced, and changed features

Admin features

New or enhanced feature Admin-deployed workflows using the My Notes trigger Account owners and admins can deploy and enforce automated workflow runs for their users using the My Notes trigger, which activates whenever a note is created or updated. Admins can deploy these workflows organization-wide, meaning all users benefit from automated post-note processing without any individual configuration required, or among selected users or groups. Supported downstream actions include task creation, notifications, and data capture, etc. This allows organizations to standardize how notes are acted upon across teams consistently. Web app Windows macOS Linux iOS Android

General features

New or enhanced feature Enhancements to workflow creation from natural language prompts Users can create workflows in the Conversational UI by describing their automation goal in natural language, ranging from brief to detailed prompts. When user intent is unclear, the Conversational UI asks targeted clarification questions before building the workflow. This reduces manual configuration effort and helps to avoid misconfigured automations. This release also enhances the support of creating/updating workflows with custom script, HTML and send SMS, and send voice message nodes using natural language prompts. The conversational user interface automatically generates code for each component so that workflows run successfully. This capability helps lowers the technical barrier for users who lack coding expertise and is designed to reduce the time and cost associated with building functional workflows. Web app Windows macOS Linux iOS Android

New or enhanced feature Enhancements to meeting-end and My Notes triggers for on-demand workflow attachment Users can configure meeting-end trigger and My Notes trigger in the workflow builder to only trigger the workflow when they manually attach the workflow to a meeting or a My Notes note. Workflows configured with this remain in Active status but do not auto-execute when meetings end or notes are generated; they only run when explicitly attached to a specific meeting or My Notes. This helps avoid the need to keep workflows in an inactive state as a workaround for on-demand use, making the intended behavior of each workflow clear. The trigger is supported across user-created workflows, admin-published templates, and admin-deployed workflows. Web app Windows macOS Linux iOS Android

New or enhanced feature HubSpot app tools support in workflows Users who have connected their HubSpot accounts to workflows can leverage a set of HubSpot tools within workflows to automate CRM data management through AI reasoning nodes or action nodes. The tools include the ability to search contacts by phone number, update contact lifecycle stage and lead status, and create, update, retrieve, and associate notes and leads directly in HubSpot, Associate Contact to Campaign, Update Contact, Create Deal, Update Deal, Create Company, and Upsert Contacts Batch, etc. These capabilities allow teams to build end-to-end automated workflows that read, create, update, and delete HubSpot records. Web app Windows macOS Linux iOS Android

New or enhanced feature Enhancements to AI reasoning node to support indexed data retrieval in workflows Users can configure AI reasoning node in workflows to retrieve relevant content from their organization's indexed data sources connected to ZoomMate and use that content as contextual input during content generation. Previously, AI reasoning node outputs were limited to information passed in from prior nodes or directly API tool calls, with no access to existing organizational indexed materials. With this enhancement, users can instruct the AI reasoning node to incorporate indexed documents, such as Google Drive files, alongside meeting content when generating summaries or reports. This allows the generated output to reflect how meeting discussions relate to or diverge from referenced materials, producing more complete and actionable results. This feature is available for ZoomMate license. Web app Windows macOS Linux iOS Android

New or enhanced feature Centralized permission checks for accessing first-party nodes in workflows Users building workflows in the workflow builder can only see and select first-party nodes that correspond to products they are licensed to use, based on admin-configured settings. The system automatically checks each user's license entitlements and feature access before surfacing nodes for first-party services, including Zoom Phone, Zoom Workspace, and Clinical Notes. Nodes for unlicensed or restricted services are not presented as available options. This validation runs seamlessly at the point of node discovery, so users are guided toward building workflows that are compatible with their assigned licenses from the start. Web app Windows macOS Linux iOS Android

New or enhanced feature Healthcare clinical note nodes for workflow automation Users with a valid Zoom Healthcare license can access specialized healthcare nodes within the workflow builder to automate clinical documentation processes. A trigger node initiates a workflow when a clinical note is created, and action nodes allow users to retrieve an individual clinical note, list multiple clinical notes, and update clinical note information programmatically. Access to these nodes is controlled by Healthcare license validation and admin-configured settings, restricting use to authorized users only. Web app Windows macOS Linux iOS Android

New or enhanced feature Enhancements to the home tab in Zoom Workplace Users can access ZoomMate directly from the Zoom Workplace home tab through an embedded iframe integration that replaces the default AI side panel. The home tab renders the full ZoomMate homepage, providing immediate access to agentic task completion, agentic search, and meeting intelligence from a single entry point. The home tab automatically expands ZoomMate content after the user's first content creation. Full ZoomMate functionality remains accessible in the side panel in parallel with the home tab experience. The experience is consistent across ZoomMate Free, Trial, and Paid tiers, with appropriate feature gating applied. Web app Windows macOS Linux iOS Android

New or enhanced feature Publish and share ZoomMate-generated HTML with organization members Users can publish AI-generated HTML content from ZoomMate using a dedicated Publish action, which produces a shareable link that can be distributed to colleagues within the same organization. Organization members who receive the link can open it to view the fully rendered HTML in read-only mode, removing the need for each recipient to generate the content independently. Access is enforced at the organization boundary, meaning external users and unauthenticated users are denied access. Owners retain control over the published item and can revoke access by unpublishing the link or update the shared content by re-publishing, which automatically reflects the latest generated HTML. Web app Windows macOS Linux iOS Android

New or enhanced feature Custom agents and agent teams for multi-role collaboration Users can build and save their own custom agents entirely through chat by describing a name, persona or instructions, and optional bindings to specific skills, connected apps, and knowledge sources — no graphical builder is required. Saved custom agents persist for reuse across conversations and can be edited or republished later, also through chat. Users can also assemble a named agent team by describing the team name, description, and member roles in chat; each role can be filled generically or by one of the user's saved custom agents. Once assigned a name and role, a team member retains its identity and prior context for the rest of the conversation, so follow-up tasks directed at a specific member continue from where that member left off. Team members can pass information to each other automatically in the background, removing the need for the user to manually relay results between roles. Approval and input prompts for sensitive actions surface to the user the same way they do for any other agent. Web app Windows macOS Linux iOS Android

Original source

Full versions

Windows 7.2.1 (48556)
macOS 7.2.1 (88329)
Linux 7.2.1 (5760)
Android* 7.2.1 (43844)
Android (Intune)* 7.2.1 (43845)
iOS* 7.2.1 (38701)
iOS (Intune)* 7.2.1 (38702)
visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

Resolved issues

Description
Platforms

• Minor bug fixes

  • Windows
  • macOS
  • Linux
  • iOS
  • iOS (Intune)
  • Android
  • Android (Intune)

• Security enhancements

  • Windows
  • macOS
  • Linux
  • iOS
  • iOS (Intune)
  • Android
  • Android (Intune)

Original source

Note: This release was originally scheduled for September 17, but was delayed by one day.

Full versions

• Windows 7.2.0 (48358)
• macOS 7.2.0 (88195)
• Linux 7.2.0 (5705)
• Android* 7.2.0 (43745)
• Android (Intune)* 7.2.0 (43746)
• iOS* 7.2.0 (38633)
• iOS (Intune)* 7.2.0 (38634)
• visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

New, enhanced, and changed features

Support for personalized audio isolation for Zoom Phone on desktop

Users who configure the personalized audio isolation microphone mode in desktop audio settings will have that preference applied during Zoom Phone calls, consistent with how it functions in Zoom Meetings.

Support for Dark color mode

Users on the Zoom Workplace desktop app for Linux can change their app's Color mode to Dark theme.

Liquid Glass design support for iOS 26+

The Zoom Workplace mobile app supports Apple's Liquid Glass design on iOS 26 and 27 for the core app navigation experience. The tab bar and navigation bar components reflect the native Liquid Glass material, giving the app a look and feel that's consistent with the system UI. Accessibility settings, including Dynamic Type, Increase Contrast, Reduce Transparency, and Reduce Motion, are fully supported in both light and dark appearances.

Enhancements to version information visibility

In the Zoom Workplace desktop app, users can expand Version numbers in Settings to view version information for supported products. Version details for a specific product will be available once the user has opened that product's tab after updating to Zoom Workplace app version 7.2.0 or later. When users submit a problem report, all version strings are automatically included.

Voice Translator: Expand language support

Participants can hear meeting content translated into spoken audio in the following additional languages: Arabic German Italian Portuguese These languages are available in addition to the currently supported languages: Chinese, English, French, Japanese, and Spanish.

View participant list in meeting summary

Users can see a list of meeting participants within the meeting summary, capturing anyone who joined the meeting at any point before it ended. The participant list appears as a dropdown when accessed through Zoom surfaces such as the Hub, web portal, or calendar, and is fully included when the summary is exported as a PDF. Email recipients can see up to 20 participants, with a link directing them to Zoom to view the complete list.

Updated in-meeting appearance and video tiles

The in-meeting appearance and participant video layout has been updated to include:

• Light and dark theming: The Zoom appearance preference (Light, Dark, or System) applies across supported in-meeting surfaces, including the toolbar, side panels, menus, and dialogs.
• Circular avatars: Participant avatars in video tiles use a circular shape.
• Refreshed video tiles: Video tiles use rounded name tags, updated top-right controls, and increased spacing between tiles.
• Updated page navigation: Page navigation controls are positioned alongside the video grid and show the current page and total number of pages.

Updated exit dialog to prevent accidental meeting-ending

Hosts and co-hosts will see an updated exit dialog when leaving a meeting. Leave Meeting is the prominent, primary action (red button). End Meeting for All is secondary. This reduces accidental endings of meetings for all participants. When a host or co-host selects End Meeting for All, a confirmation dialog still appears before the meeting ends.

Note: This feature will gradually roll out to customers over the coming weeks.

Support in-meeting chat translation

Participants can have incoming in-meeting chat messages translated into their selected meeting language. Translated messages are displayed in place of the original text, so participants can follow chat conversations without relying on external translation tools. Participants can enable or disable translated chat at any time to switch between viewing translated or original messages.

Support early-join notifications for scheduled meetings

When a participant joins a meeting ahead of its scheduled time, the host and other invitees can receive an early-join notification from their device. The notification displays the meeting name, the name of the participant who joined, and a one-click Join button. This notification settings can be managed in the web portal under Settings > Meeting > Schedule Meeting > Upcoming meeting reminder > Notify users when the first participant joins and is available at the Account, Groups, and User level settings. It can also be managed from the Zoom Workplace app under Settings > Notifications & sounds > Send desktop notifications for > Notify me when the first participant joins.

Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for September 28, 2026.

Support 4K high frame rate content sharing (Ultra HD)

Users can share dynamic content at 4K resolution by selecting Optimize video sharing and choosing 4K 30fps or 4K 60fps from the share options. Requires the Enhanced Media add-on license and Ultra HD (2160p) enabled (Meetings > Media Settings > Meeting-HD Video Quality.

Self-view controls during meetings

Users can control the position and behavior of their self-view video during a meeting.

• Self-view position: A button on the self-view lets users select Float over gallery to move their video to a small floating tile or Show in gallery to return it to the gallery.
• Adaptive floating tile: The floating tile docks into the filmstrip during screen sharing or speaker view, returns to the gallery in large meetings, and hides when users pin or spotlight themselves.
• Updated settings: In Settings > Meetings & webinars, the My video header is replaced with Self view defaults.

Reorganized in-meeting host tools user interface

The reorganized Host Tools user interface is designed to provide faster access to frequently used host controls by surfacing options that were previously nested in submenus. Changes include:

• Moved share permissions, including Who can share?, to the top level instead of requiring hosts to navigate through Host tools > Advanced > Share.
• Moved Allow all participants to controls, including chat, rename, unmute, video, reactions, annotation, recording, and Zoom AI requests, to the top level instead of nesting them under Host tools > Participants.
• Added visible section headers to organize controls under Meeting controls, Allow all participants to, Recording, AI and Apps, and Suspend participant activities.
• Moved lower-use controls, such as Hide profile pictures, to Advanced while retaining existing Watermark controls and admin lock and default behavior.

Pin message in in-meeting chat

Hosts and co-hosts can pin a message in the in-meeting chat, which displays as a banner at the top of the chat panel for all participants, including those who join late. This makes critical information persistently visible throughout the meeting without participants needing to scroll through the chat history. Meetings with end-to-end encryption enabled do not support pinned messages.

Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for September 28, 2026.

More virtual backgrounds to choose from

The default virtual background library has been refreshed with a new collection of scenes designed for the way people meet today. There are three new categories: Indoors, Adventure, and Artistic. From inviting interiors and inspiring destinations to expressive art, the collection gives people more ways to create the right setting for every conversation. The five legacy stock backgrounds, custom uploads, and admin-provided backgrounds remain available. The new virtual backgrounds will be rolling out in the coming days.

Enhancements to the desktop share picker

The in-meeting share picker is redesigned as a single scrollable surface that helps participants find, preview, and select content from one view.

• Single-page layout: Sharing options appear on one scrollable page, with anchor links for navigating between sections.
• File search: Zoom Productivity Suite files can be searched directly in the picker.
• Zoom Workplace windows: Zoom Workplace windows appear in the picker without requiring Share Zoom Windows to be enabled.
• Updated provider icons: Icons for third-party file-storage providers are updated.
• Condensed Other section: Share type tiles in the Other section use a more compact layout to fit more options per row.
• Browser tab placement: Browser tab sharing options are included in the Other section.

Enhancements to mute reminder behavior in large meetings

Participants in large meetings will no longer see the Mute Reminder pop-up above a threshold of 200 participants, reducing accidental unmutes that can cause echo and audio disruption, particularly when a personal device is co-located with a Zoom Room.

Enhancements to animated in-meeting reactions

Users will see more animated reactions, newly added for wave, rocket, balloon, fire, sparkles, and 100. These previously displayed as static system-emoji glyphs.

Enhancements to admin-set virtual background and wallpaper downloads

Admin-uploaded Virtual Backgrounds and Clips wallpapers are downloaded on demand rather than automatically at sign-in, reducing bandwidth spikes during peak login periods and improving sign-in performance. When users open background settings, the client displays low-resolution thumbnails for available admin-set assets; the high-resolution version downloads only when a specific asset is selected.

Echo detection in Original sound for Music mode

In cases where users might misconfigure and disable echo cancellation in Original sound for music mode, the Zoom Workplace app can detect echo, automatically enable echo cancellation, and notify the user.

Default setting to move waiting room participants to their assigned breakout rooms

Admins and hosts can set Include waiting room participants as a default breakout room option under Set default breakout room behaviors. When Automatically move all assigned participants into breakout rooms is also enabled, assigned waiting room participants will be admitted and moved into their assigned breakout rooms by default.

Add Host consent option for AI Custom Disclaimer

Account owners and admins can configure meeting hosts to view and consent to custom AI features notices before they can unmute during a meeting. The notice appears as a modal with options to accept or leave the meeting, remaining visible for 90 seconds.

Ability to change meeting summary templates during a meeting

Meeting hosts can change the meeting summary template being used during an active meeting without affecting the template configured for a scheduled meeting series. The change applies only to the current meeting and its summary.

Spam warning integration for Movius identified spam calls

Zoom Phone can display spam warnings for calls based on carrier-provided intelligence from Movius. When Movius provides a spam classification, Zoom Phone displays the corresponding warning to the user if auto-mark spam is enabled.

Self-service Call Queue discovery for frontline and retail deployments

Account owners and admins can enable Call Queue discovery, allowing users and Common Areas to find and join Public Call Queues for their Zoom Phone site directly from the desktop or mobile app, without being pre-assigned as members through the admin web portal. Call Queues must be explicitly marked as Public by an admin before they appear to users, and only licensed users on the same site as the Call Queue can discover and join them. Users and Common Areas can join multiple Call Queues simultaneously and leave at any time, with membership changes reflected immediately in the admin web portal's member list. All join and leave events are captured in an audit log, giving admins visibility into worker participation across Call Queues.

Natural language phone settings management through ZoomMate

Users can manage their personal Zoom Phone configuration directly from ZoomMate without navigating the Zoom web portal or Zoom Workplace app settings separately. By typing a natural language request, users can change or check settings across call forwarding, business hours, voicemail, call queue membership, delegation, intercom, desk phone preferences, ringtones, calling preferences, and tab visibility. ZoomMate applies the change through a Model Context Protocol and confirms the new state in plain language, or returns the current setting value when the user asks a question. If a request is ambiguous, ZoomMate asks a clarifying question before applying any change, and surfaces a clear message if a setting is controlled by an admin. Checking or querying a setting is free; applying a configuration change requires ZoomMate credits.

Enhancements to SMS message visibility and delivery status

Users can view individual message timestamps on mobile, bringing the experience in line with the existing desktop behavior where timestamps are accessible on hover. Transient failures trigger an automatic retry before surfacing an error to the user and queues pending messages for delivery once connectivity recovers. Sent and received messages are now visually distinguished by left and right alignment, consistent with standard SMS conventions across both desktop and mobile apps.

Enhancements to fax support in Workflow Automation

Users can set up automated workflows in Zoom Workflow Automation that trigger when a fax is received on Zoom Phone. Available actions include sending an email, sending a personal chat message, sending an SMS from a Zoom Phone direct inward dialing number, making a phone call from a Zoom Phone direct inward dialing number, or downloading the fax file to a configured third-party storage service. This allows users to receive timely notifications and automatically store incoming faxes without manual intervention. When Workflow Automation initiates a phone call or SMS as part of a workflow, the corresponding call and SMS logs reflect that the action was performed by Workflow Automation rather than the user.

New agent workspace experience

Zoom Contact Center introduces a refreshed framework for the agent desktop, delivering improved layout consistency and interaction design across omni-channel engagements including voice, video, messaging and email. The updated framework introduces a three-workspace model in the middle panel (Consumer Workspace, Engagement Workspace, and configurable Zoom App Workspace) giving agents a clearer separation between understanding the consumer, actively engaging, and executing tasks. The right panel has also been redesigned with improved grouping, hover and click interactions, and consolidated tabs for a more efficient experience.

Enhancements to prevent call offer to agents who are already on a Zoom Phone call

Enhanced real-time availability synchronization with Zoom Phone accurately reflects agent status during active calls. When an agent is engaged in a Zoom Phone call, their status is immediately propagated to Contact Center, preventing contact center engagements from being routed to the agent.

Enhancements to mobile agent experience on tablets

Agents can access Zoom Contact Center within the Zoom Workplace mobile app on supported iPadOS and Android tablets. The interface automatically adapts its layout including navigation, panels, engagement content, and controls to the available window size, supporting both portrait and landscape orientations. Agents can interact using touch, screen readers, and hardware keyboard or pointer input, making it possible to handle engagements while multitasking. Work session, agent status, and engagement management work the same way as on phone-sized devices.

Engagement brief access points

Agents and supervisors can access the Engagement Brief from two additional surfaces in Zoom Contact Center: My Engagement and the Engagement Log in CX Analytics. Previously, the Engagement Brief was only available from the engagements > Closed engagement list. With this update, agents can view generated briefs for their closed engagements directly from My Engagement, without needing broader admin-level access.

Custom Ready sub status based on call type and channel

Agents can select from custom Ready sub status codes configured by admin that define which engagement types and channels the agent is available for. Admin can assign Ready sub status codes at the Teams level. Depending on the admin configuration, this allows agents to remain accessible for transfers and conference calls while being unavailable for inbound queue calls, for example. Call routing is performed by the routing engine based on the agent's Ready sub status selection. Supervisors can view each agent's Ready sub status details, including the configured engagement types. This feature must be enabled by Zoom.

Click-to-dial support for mobile

Agents can initiate outbound voice calls by clicking phone numbers embedded in external applications directly from their mobile devices. When an agent taps a phone number link in a mobile browser or CRM application, Zoom Contact Center mobile launches and pre-populates the dial pad with the selected number. This eliminates the need to manually copy and re-enter phone numbers when switching between applications.

Caller ID display for queue transfers

Agents receiving a transferred call from a queue can see the transferring agent's name alongside the original caller ID in the incoming call display. This brings queue transfer behavior in line with agent-to-agent transfers, which already surface the transferring agent's name.

Auto-offline scheduling for mobile agents

Account owners and admins can configure daily online schedule windows for agents who sign in exclusively on mobile. Outside those windows, Zoom Contact Center automatically sets the agent to offline. Prior to the offline transition, a pre-offline notification is sent, giving the agent the option to extend their online status for a system-defined duration. If the agent does not respond, the offline transition proceeds automatically. This schedule-based approach replaces the previous inactivity timeout model, offering more predictable availability management for mobile-only agents.

Auto-escalation notifications for AI-flagged engagements

Account owners and admins can configure push notifications, email notifications, or both to alert recipients when an engagement is flagged by AI-powered escalation. Recipients are queue supervisors for selected queues, and admins can also add individual members in addition to queue supervisors. Push notifications include the escalation severity and a call to action to view or monitor the engagement. Access to monitoring actions is governed by each recipient's existing permissions, so the relevant call to action is shown or hidden accordingly. This eliminates the need for supervisors to actively monitor open engagement lists to identify escalated engagements.

Agent notifications for supervisor-initiated status changes

Agents receive a notification when a supervisor manually changes their status in Zoom Contact Center. The notification is delivered regardless of which application the agent is currently using. When the agent opens the Zoom Contact Center client, the notification identifies the supervisor who made the change and indicates whether the current or next status was modified. If a supervisor makes multiple rapid status changes, agents are only notified of the final status to prevent notification flooding.

Use dark theme for in-meeting panels - AlwaysUseDarkThemeForMeetings

Enabled by default, the Zoom Workplace app will use the dark theme for in-meeting surfaces. When disabled, the theme will follow the user's color mode preferences where supported.

Set whether zSafeChecker is allowed to run - EnableWinZSafeChecker

This policy allows admins to control whether zSafeChecker.exe can run. By default (0), the zSafeChecker.exe is allowed to run. Admins can also choose to skip the Program Files folder when running zSafeChecker.exe (1) or prevent the zSafeChecker.exe from running (2).

Set the default self-view option - SelfViewMode

This policy controls the default self-view in the meeting gallery. By default, the policy is set to show self-view in the meeting gallery, but admins can also choose to hide self-view in the meeting or float self-view over the gallery.

Removal of HideSelfView policy

Starting in version 7.2.0, SelfViewMode replaces HideSelfView. Older versions that do not support SelfViewMode continue to use HideSelfView. If both are set, SelfViewMode is used.

Set multiple SSO vanity URLs - SetMultipleSSOVanityUrl

Disabled by default. This policy allows admins to specify SSO vanity URLs that users can select from on the Zoom Workplace app.

Enable the new home page - EnableNewHomePage

Enabled by default, this policy uses the WebView-based version of the Home tab in the Zoom Workplace app.

Enable sharing the camera among Zoom apps - EnableSharedCameraAmongZoomApps

Disabled by default. When this policy is enabled, the Zoom Workplace app will allow Zoom apps to share the camera through the unified camera setting. When disabled, it will not enable sharing the camera among Zoom apps.

Enable handling of redirect proxy - EnableHandleRedirectProxy

Disabled by default. When enabled, the Zoom Workplace app will handle the redirect proxy during proxy resolution.

Enable asynchronous proxy resolution - EnableAsyncProxyResolve

Disabled by default. When enabled, the Zoom Workplace app will resolve proxy settings asynchronously.

Disable computer audio for webinar attendees - DisableWebinarAttendeeAudio

Disabled by default. When enabled, the Zoom Workplace app will disable the computer audio option for webinar attendees.

Resolved issues

Description Platforms Minor bug fixes Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue where users could not view engagement briefs for closed engagements Windows Resolved an issue causing visual distortions on the pickup group notifications, making them unreadable and unclickable Linux Resolved an issue causing the Mail tab to take over 2 minutes to load the email inbox Android
Android (Intune) Resolved an issue where the Zoom extended display window moved to an incorrect monitor output after ending a screen share in Windows 11 Windows Resolved an issue where @mention autocomplete results were not ranked properly in chat Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue during screen share where users could not switch between multiple shared windows from the same application macOS Resolved an issue where calendar appointment formatting was not preserved when importing appointments from Microsoft Exchange into Zoom Calendar Windows
macOS Resolved an issue where editing a single occurrence of a recurring meeting would save the changes to the next scheduled meeting date instead of the selected date Windows Resolved an issue in Production Studio that caused the screen to freeze for co-hosts Windows Resolved an issue in Production Studio where replacing a participant's screen share during a webinar would immediately stop the host or co-host's own share Windows
macOS
Linux Resolved an issue where a subset of users received a "Your calendar isn't connected" error message, preventing their upcoming meetings from displaying Windows Resolved an issue causing the Mail tab to display an intermittent "Something went wrong" error with a code, preventing access to email Windows
macOS Resolved an issue where specific keyboard shortcuts were not being passed through during remote control sessions Windows Resolved an issue where email thread bodies would not display correctly Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue where cloud recording was interrupting computer recording sessions during meetings Windows Resolved an issue preventing users from resizing the divider in vertical split view in Zoom Mail Windows Resolved an issue where the meeting chat before and after a meeting option incorrectly appeared enabled when editing meetings in Outlook, even when disabled at the account level Windows Resolved an issue preventing users from dragging and dropping files into the meeting chat Windows Resolved an issue for a subset of users where scheduled upcoming meetings were not displaying on the Home tab iOS
iOS (Intune) Resolved an issue where meeting transcripts were missing or marked as deleted for meetings joined from Zoom Rooms Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue where a subset of Outlook appointments were not syncing reliably to the Zoom desktop app's upcoming meetings list when using Microsoft Exchange on-premises with MAPI Windows Resolved an issue where the video froze in cloud recordings while the audio continued playing Windows Resolved an issue breaking macOS Voice Control dictation in Zoom Chat compose fields macOS Resolved an issue where authenticated users joining a meeting via Call Me, Dial-in with participant ID, or Call Out to Zoom Phone would trigger AI features to stop once they joined. Meetings with Restrict Zoom AI features and transcription when external users join enabled incorrectly flagged these participants as logged out, causing them to be treated as external users. Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue where the meeting summary was not being generated for a completed meeting, even when manually enabled by the host during the meeting Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue where receiving a new SMS message would automatically scroll the conversation list to the newest message, interrupting users who were viewing older conversations Windows Resolved an issue where the caller's name appeared as garbled text on the incoming call screen when a call was transferred from Zoom Virtual Agent to Zoom Phone Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue causing the desktop app to crash when attempting to dial out using Zoom Phone on Ubuntu 22.04 and 24.04 systems Linux Resolved an issue where a contact's mobile phone number would not display on the first search, requiring users to search a second time before the number became available Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue where the copy function was not working as expected for longer Zoom Phone live transcriptions Windows Resolved an issue where calls were being automatically answered from the call queue macOS Resolved an issue where the AI chat panel automatically opened during calls, blocking the proximity sensor and leading to accidental button presses Android
Android (Intune) Resolved an issue where Zoom Phone search suggestions displayed outdated extension information iOS
iOS (Intune) Resolved an issue preventing users from uploading files from their local drive to Online Fax Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune) Resolved an issue where users received a transfer failure message with call failure code 4102701 on the initial warm transfer attempt Windows

Note: The Separate audio inputs for Zoom Phone and Zoom Meetings feature was pulled from the release and will be available in an upcoming release.

Original source

Full versions

Windows 7.2.0 (TBD)

macOS 7.2.0 (TBD)

Linux 7.2.0 (TBD)

Android* 7.2.0 (TBD)

Android (Intune)* 7.2.0 (TBD)

iOS* 7.2.0 (TBD)

iOS (Intune)* 7.2.0 (TBD)

visionOS --

*The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

New, enhanced, and changed features

Support for personalized audio isolation for Zoom Phone on desktop

Users who configure the personalized audio isolation microphone mode in desktop audio settings will have that preference applied during Zoom Phone calls, consistent with how it functions in Zoom Meetings.

Support for Dark color mode

Users on the Zoom Workplace desktop app for Linux can change their app's Color mode to Dark theme.

Liquid Glass design support for iOS 27

The Zoom Workplace mobile app supports Apple's Liquid Glass design on iOS 26 and 27 for the core app navigation experience. The tab bar and navigation bar components reflect the native Liquid Glass material, giving the app a look and feel that's consistent with the system UI. Accessibility settings, including Dynamic Type, Increase Contrast, Reduce Transparency, and Reduce Motion, are fully supported in both light and dark appearances.

Enhancements to version information visibility

In the Zoom Workplace desktop app, users can expand Version numbers in Settings to view version information for supported products. Version details for a specific product will be available once the user has opened that product's tab after updating to Zoom Workplace app version 7.2.0 or later. When users submit a problem report, all version strings are automatically included.

Voice Translator: Expand language support

Participants can hear meeting content translated into spoken audio in the following additional languages: Arabic, German, Italian, Portuguese. These languages are available in addition to the currently supported languages: Chinese, English, French, Japanese, and Spanish.

View participant list in meeting summary

Users can see a list of meeting participants within the meeting summary, capturing anyone who joined the meeting at any point before it ended. The participant list appears as a dropdown when accessed through Zoom surfaces such as the Hub, web portal, or calendar, and is fully included when the summary is exported as a PDF. Email recipients can see up to 20 participants, with a link directing them to Zoom to view the complete list.

Updated in-meeting appearance and video tiles

The in-meeting appearance and participant video layout has been updated to include:

• Light and dark theming: The Zoom appearance preference (Light, Dark, or System) applies across supported in-meeting surfaces, including the toolbar, side panels, menus, and dialogs.
• Circular avatars: Participant avatars in video tiles use a circular shape.
• Refreshed video tiles: Video tiles use rounded name tags, updated top-right controls, and increased spacing between tiles.
• Updated page navigation: Page navigation controls are positioned alongside the video grid and show the current page and total number of pages.

Updated exit dialog to prevent accidental meeting-ending

Hosts and co-hosts will see an updated exit dialog when leaving a meeting. Leave Meeting is the prominent, primary action (red button). End Meeting for All is secondary. This reduces accidental endings of meetings for all participants. When a host or co-host selects End Meeting for All, a confirmation dialog still appears before the meeting ends.

Support in-meeting chat translation

Participants can have incoming in-meeting chat messages translated into their selected meeting language. Translated messages are displayed in place of the original text, so participants can follow chat conversations without relying on external translation tools. Participants can enable or disable translated chat at any time to switch between viewing translated or original messages.

Support early-join notifications for scheduled meetings

When a participant joins a meeting ahead of its scheduled time, the host and other invitees can receive an early-join notification from their device. The notification displays the meeting name, the name of the participant who joined, and a one-click Join button. This notification settings can be managed in the web portal under Settings > Meeting > Schedule Meeting > Upcoming meeting reminder > Notify users when the first participant joins and is available at the Account, Groups, and User level settings. It can also be managed from the Zoom Workplace app under Settings > Notifications & sounds > Send desktop notifications for > Notify me when the first participant joins.

Self-view controls during meetings

Users can control the position and behavior of their self-view video during a meeting. Self-view position: A button on the self-view lets users select Float over gallery to move their video to a small floating tile or Show in gallery to return it to the gallery. Adaptive floating tile: The floating tile docks into the filmstrip during screen sharing or speaker view, returns to the gallery in large meetings, and hides when users pin or spotlight themselves. Updated settings: In Settings > Meetings & webinars, the My video header is replaced with Self view defaults.

Reorganized in-meeting host tools user interface

The reorganized Host Tools user interface is designed to provide faster access to frequently used host controls by surfacing options that were previously nested in submenus.Changes include: Moved share permissions, including Who can share?, to the top level instead of requiring hosts to navigate through Host tools > Advanced > Share. Moved Allow all participants to controls, including chat, rename, unmute, video, reactions, annotation, recording, and Zoom AI requests, to the top level instead of nesting them under Host tools > Participants. Added visible section headers to organize controls under Meeting controls, Allow all participants to, Recording, AI and Apps, and Suspend participant activities. Moved lower-use controls, such as Hide profile pictures, to Advanced while retaining existing Watermark controls and admin lock and default behavior.

Pin message in in-meeting chat

Hosts and co-hosts can pin a message in the in-meeting chat, which displays as a banner at the top of the chat panel for all participants, including those who join late. This makes critical information persistently visible throughout the meeting without participants needing to scroll through the chat history. Meetings with end-to-end encryption enabled do not support pinned messages. Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for September 28, 2026.

Enhancements to the desktop share picker

The in-meeting share picker is redesigned as a single scrollable surface that helps participants find, preview, and select content from one view. Single-page layout: Sharing options appear on one scrollable page, with anchor links for navigating between sections. File search: Zoom Productivity Suite files can be searched directly in the picker. Zoom Workplace windows: Zoom Workplace windows appear in the picker without requiring Share Zoom Windows to be enabled. Updated provider icons: Icons for third-party file-storage providers are updated. Condensed Other section: Share type tiles in the Other section use a more compact layout to fit more options per row. Browser tab placement: Browser tab sharing options are included in the Other section.

Enhancements to mute reminder behavior in large meetings

Participants in large meetings will no longer see the Mute Reminder pop-up above a threshold of 200 participants, reducing accidental unmutes that can cause echo and audio disruption, particularly when a personal device is co-located with a Zoom Room.

Enhancements to animated in-meeting reactions

Users will see more animated reactions, newly added for wave, rocket, balloon, fire, sparkles, and 100. These previously displayed as static system-emoji glyphs.

Enhancements to admin-set virtual background and wallpaper downloads

Admin-uploaded Virtual Backgrounds and Clips wallpapers are downloaded on demand rather than automatically at sign-in, reducing bandwidth spikes during peak login periods and improving sign-in performance. When users open background settings, the client displays low-resolution thumbnails for available admin-set assets; the high-resolution version downloads only when a specific asset is selected.

Echo detection in Original sound for Music mode

In cases where users might misconfigure and disable echo cancellation in Original sound for music mode, the Zoom Workplace app can detect echo, automatically enable echo cancellation, and notify the user.

Default setting to move waiting room participants to their assigned breakout rooms

Admins and hosts can set Include waiting room participants as a default breakout room option under Set default breakout room behaviors. When Automatically move all assigned participants into breakout rooms is also enabled, assigned waiting room participants will be admitted and moved into their assigned breakout rooms by default.

Add Host consent option for AI Custom Disclaimer

Account owners and admins can configure meeting hosts to view and consent to custom AI features notices before they can unmute during a meeting. The notice appears as a modal with options to accept or leave the meeting, remaining visible for 90 seconds.

Ability to manage who can use meeting reactions

Meeting host can control which participants have access to reactions during a session. When reactions are enabled, an additional audience scope control is available with two options: all participants (hosts, panelists, and participants), or hosts and panelists only. When hosts and panelists only is selected, attendees do not see the reactions control during the webinars, while hosts and panelists can still send reactions. This feature must be enabled by Zoom.

Ability to change meeting summary templates during a meeting

Meeting hosts can change the meeting summary template being used during an active meeting without affecting the template configured for a scheduled meeting series. The change applies only to the current meeting and its summary.

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New, enhanced, and changed features

General features

New or enhanced feature

Custom skill import for AI reasoning nodes in workflows

Users can add custom skills to AI reasoning nodes in workflows through multiple import methods: pasting skill content directly, uploading a local .md file or a skill folder containing .md files, or specifying a public GitHub repository to import all available skills at once. Custom skills let users define how the reasoning node approaches and completes tasks, aligning its behavior with domain-specific knowledge or organizational methodologies. The interface communicates format constraints during the addition process, as only markdown-based skills without code scripts are supported in this release. Once imported, the reasoning node applies the custom skills when processing tasks within the workflow.

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New, enhanced, and changed features

Admin control over workflow action nodes and triggers by user group Account owners and admins can define which workflow action nodes and triggers are available to specific user groups or all users across the organization. Permissions are configured at the group level, restricting access to only the integrations and triggers that have been explicitly approved for each group. When users open the workflow builder, they see only the action nodes and triggers their admin has permitted. This control supports organizations in maintaining governance over automation workflows by limiting user access to sensitive systems and data connections. Web app Windows macOS Linux iOS Android

General features

New or enhanced feature Third-party connector expansion for engineering, design, and enterprise workflows Users can connect ZoomMate with a growing set of third-party tools through a phased connector expansion. For the August release, ZoomMate supports Canva, Coda, Zendesk, Asana, Box, and Microsoft Teams. Future phases will expand the available integrations to include additional tools across engineering, design, enterprise collaboration, and other specialized workflows. Web app Windows macOS Linux iOS Android

New or enhanced feature Zoom Mail action nodes support in workflows Users can create a workflow automation with Zoom Mail using the new action nodes including send message, get message, search threads and get attachment. Certain feature limitations apply depending on users' email security settings. Web app Windows macOS Linux iOS Android

New or enhanced feature Workspace reservation triggers and actions in workflows Users with a Zoom Workspace license can build automated workflows using workspace reservation action nodes, including create reservation, update reservation, delete reservation, list meetings, list reservations, list workspaces, search workspace users, and search workspaces. It empowers organizations to build end-to-end automated workflows directly within the room and desk booking process. Web app Windows macOS Linux iOS Android

New or enhanced feature New Zoom Phone workflow nodes for voicemail escalation and post-call insights Users with a Zoom Phone license can build automated workflows using new Zoom Phone trigger and action nodes designed to handle voicemail and post-call events. A new trigger fires when a voicemail is recorded and passes along metadata such as caller number, timestamp, and duration, while action nodes allow users to forward voicemails or retrieve voicemail details within a workflow. A separate trigger activates when a Zoom Phone call ends and includes call transcript data as part of the metadata, supporting post-call insight workflows. An additional trigger fires when a call is abandoned in a Zoom Phone queue, providing context such as caller number, queue name, timestamp, and wait duration. Together, these nodes allow Zoom Phone users to create intelligent, automated follow-up workflows, such as sending an SMS to a caller after a voicemail is received or routing post-call data to a doc or sheet. Web app Windows macOS Linux iOS Android

New or enhanced feature Enhancements to the webhook trigger full payload output variable Users can access the full payload output in the "From webhook" trigger that captures the entire raw request body as a nested JSON structure, accessible via dot-notation in downstream workflow nodes. This enhancement is designed to eliminate the need to predefine every expected field before building a workflow, reducing the risk of silently missing data when a provider's payload structure varies by event type. The full payload variable preserves the original structure of the webhook body, including arrays delivered in a single webhook call, so users can iterate over batched events using a loop iterator node and reference nested properties dynamically. The existing field-declaration option remains available for users who prefer structured, typed definitions alongside raw body capture. Web app Windows macOS Linux iOS Android

New or enhanced feature Enhancements to storing meeting summaries in OneDrive and Google Drive using workflows Users can create automated workflows that store ZoomMate-generated meeting summaries directly into OneDrive or Google Drive as new documents, saved to a folder location they designate within the workflow. Once the workflow is configured, each time a meeting ends, the workflow is triggered automatically, routing the summary into the specified folder without any manual copying or filing. Both user-level and org-level connectors are supported, and the workflow respects the admin-configured meeting summary settings. Web app Windows macOS Linux iOS Android

New or enhanced feature Support My Notes triggers in Workflows Users can configure automated workflows that activate when a My Notes summary or recording transcript becomes ready, retrieving that content and routing it to Zoom or connected third-party applications supported by Workflows. This reduces the need to manually copy and distribute meeting summaries or transcripts across multiple platforms after each meeting. Workflows using the My Notes triggers are also surfaced within My Notes in the Attach Workflows dialog, listed under "My workflows," making relevant workflows accessible directly from where the content is generated. Web app Windows macOS Linux iOS Android

New or enhanced feature Enhancements to meeting summary templates in workflows Users can benefit from updated pre-defined meeting summary workflow templates that use Zoom AI-generated summaries instead of the AI reasoning node. The updated templates also produce summaries that are consistent with the meeting summaries users see directly in Zoom AI. Web app Windows macOS Linux iOS Android

New or enhanced feature Enhancements to human-in-the-loop notifications and card readability in workflows Users receive proactive Zoom Team Chat, email, and Zoom Activity Center notifications when a workflow is pending their review at a human-in-the-loop step, allowing users to take timely action without manually monitoring the Workflows tab. A link included in the notification takes users directly to the corresponding pending action page. Users can configure their notification preferences to receive chat messages, emails, both, or neither, with both channels enabled by default. Web app Windows macOS Linux iOS Android

New or enhanced feature Custom HTTP APIs as workflow tools The HTTP node lets a workflow talk to web services over HTTP. User gives it a method (GET, POST, UPDATE, PATCH, DELETE), a URL, optional headers, query parameters, and a body, and it send the request and hands the response back to the rest of user's workflow. Web app Windows macOS Linux iOS Android

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New, enhanced, and changed features

AI features

• New or enhanced feature Meeting summary enablement prompts on web Users are prompted to enable meeting summaries directly from the scheduler and summary surfaces on the web. The prompt appears when scheduling a meeting or viewing a meeting summary, encouraging users to turn on the meeting summary feature if it is not already enabled. Clicking Enable launches the existing AI feature onboarding widget to guide users through enabling meeting summary and its associated sub-settings. Clicking X dismisses the prompt on that specific surface, while clicking Don't show again dismisses it across all relevant surfaces on that device. Web portal

General features

• New or enhanced feature Sensitivity labels: Support building and managing label structure directly in Zoom In addition to connecting Microsoft Purview with Zoom to use sensitivity labels, users can build and manage label structure directly in Zoom. Configuring sensitivity labels allows your organization to apply consistent security and compliance policies for meetings, helping protect sensitive information, support Data Loss Prevention (DLP) requirements, and align data handling with your enterprise and regulatory standards. Sensitivity labels can automatically apply meeting settings and controls based on your organization's data handling policies. Account owners and admins can enable or disable this feature from Admin Center > General section > Enable sensitivity labels. This feature must be enabled by Zoom. Web portal

User features

• New or enhanced feature Enhancements to post-meeting asset discoverability in Calendar on the web Post-meeting assets, including recordings, transcripts, and summaries, are accessible when users access Calendar from the Web portal. Users can view meeting assets through icons and thumbnails directly on event cards of their past meetings. When an event card is clicked, a new Meeting assets section appears in the small meeting card, showing thumbnails that link directly to the corresponding asset tab in the full meeting card. Meeting assets are displayed regardless of the number of attendees, including single-user meetings. Web portal

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New, enhanced, and changed features

General features

New or enhanced feature AI Dashboard: Expanded AI feature metrics, redesigned KPIs, and enhanced Leaderboard Account owners and admins can access an expanded AI usage insights across their organization using the Zoom AI Dashboard. The dashboard includes: Expanded AI feature coverage: Dashboard now includes usage data for ZoomMate features: ZoomMate Agent, Custom Agent, Workflows, Custom AI, and Agentic Search, in addition to all existing AI features in Workplace. Adoption Summary: Adoption funnel showing licensed users and active users. Redesigned KPI section: Replaces the previous carousel layout with a scalable design that supports a larger number of metrics, including new KPIs for ZoomMate and My Notes. Enhanced historical trending: Date picker with last week, last month, last quarter, and last year presets; CSV export support. Enhanced Leaderboard: Top 10 users ranked by total assisted actions, with an expanded column set and full export capability. Group and department filtering: Multi-select group filter (primary and secondary groups) and department search/filter support. Web portal

Changes to existing features

Additional support for all users with ZM+ ZoomMate availability has been expanded to all users, running on the Zoom-Hosted Models Plus (ZM+) model deployment. ZM+ leverages Zoom's own models alongside Anthropic Claude on AWS Bedrock. When using ZM+, ZoomMate's core text reasoning, document, spreadsheet, meeting, and connected enterprise data workflows are powered by Anthropic Claude models. Note: Some feature limitations currently apply when using ZoomMate with ZM+. Web search, image generation or editing, speech synthesis, microphone input, and video generation are not available. Zoom Slides has limited capabilities for online research and visual assets. Deep Research is limited to customer-provided or connected enterprise content only. Advanced and agentic AI features require a ZoomMate license and available Zoom AI Credits. Web portal

New or enhanced feature AI Dashboard Enhancement Account owners and admins can now access additional data points in the Zoom AI Dashboard, including My Notes created with transcripts, Canvas active users and assisted actions, and more. Web portal

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General features

New HTML page node and custom script node in workflows

Users with a ZoomMate license can add a custom script node to their workflows to execute custom Python code for advanced data transformation, cleanup, and processing tasks. An HTML page node is also available, allowing users to generate rendered HTML pages for richer report visualization directly within a workflow. ZoomMate license holders can use the built-in AI assistant to automatically generate Python code for the custom script node and produce HTML pages from workflow data, reducing the need for manual coding. These nodes extend workflow capabilities beyond standard built-in functionality, enabling complex business logic and custom reporting without leaving the workflow builder.

Support toolsets that connect with customers' own MCP servers in the AI reasoning node

Users can select toolsets from their own Multi-Channel Protocol (MCP) apps directly within the AI reasoning node when building workflow automations. These apps must be published to Zoom Marketplace at the account level by an admin to the organization, a group, or specific users, and must be configured with Workflows in the app surface settings using Multi-Channel Protocol connectivity in Marketplace app builder. Apps meeting these criteria are displayed in Workflows AI reasoning node. This allows users to incorporate specialized capabilities, such as custom analytics or domain-specific tools that are not available in Zoom's prebuilt toolsets. The MCP app owners in development can also test their apps within Workflows to verify functionality before publishing to the organization.

Zoom Workspace Reservation support in workflow automation

Users with a Zoom Workspace Reservation plan can build end-to-end automated workflows for room and desk booking directly within the workflow builder. A set of action nodes support use cases across both end-user and admin scenarios, including reserving a workspace, finding a user in office, getting reservation information, and setting buffer, delegate, and check-in policies. Admins can configure these nodes to automate cross-team coordination, such as notifying facilities, catering, or IT teams based on booking activity and policy rules.

Snowflake app and tools support in workflows

Users can integrate Snowflake as a connected app within their automated workflows, enabling direct data operations without custom scripts or manual intervention. Supported tools include executing SQL queries, retrieving query results, selecting rows, inserting rows, updating rows, and deleting rows. These tools are available both within AI reasoning nodes for context-driven automation and as dedicated action nodes for structured pipeline execution. This capability is available for users with a ZoomMate license.

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