Monday.com Release Notes

Our customizable AI agents are now officially available to our customers. Designed to seamlessly integrate with new and existing workflows, these agents will provide you and your team with the intelligent support you need to do your best work yet.

The addition of agents represents a new reality in the way our customers get work done. It’s a way for teams to embrace a future state of efficiency, productivity, and accuracy as the platform continues to evolve. With monday.com, your team can work alongside agents, ensuring that people maintain the strategic advantage while the agents reduce the busywork.

Now, we know you know about agents. You’ve heard about their capacity to reduce manual efforts, maximize efficiency, and improve productivity. But monday’s agentic offering goes beyond these promises.

We truly see agents as an investment in your team’s future success. They unlock the key to achieving more in less time, reducing inaccuracies, and adding a new level of visibility across your entire organization. The agents exist as a new orchestration layer that creates a seamless line of communication between your work, your team’s work, and your entire organization’s work.

This feels like a big change, partially because it is. But at monday.com, we have always embraced change. In fact, it’s built into the very core of our platform.

From the many seen (and unseen) iterations of our monday Work OS platform to the expansion of our CRM, Service, and our AI-infused core products, we have stayed committed to delivering the best possible experience to our existing and new users.

After all, nothing stays the same forever. And you wouldn’t want it to.

Change is what drives us as creative thinkers, brilliant problem solvers, strategic visionaries, and pioneering leaders. And our team is dedicated to doing more than simply meeting you where you’re at. It’s about anticipating what you’ll need next.

For our existing customers, this vibrant future integrates directly into the workflows and boards they already use. There is no separate system, no consultants required, and no steep learning curve.

When AI fits naturally into daily work, adoption follows seamlessly and value compounds quickly. With monday, we’ve built a unified ecosystem where human ingenuity and artificial intelligence complement each other.

Here’s how we see agents supporting your work:

1. You orchestrate, agents execute.
   People set the strategy and provide human judgment, while agents effortlessly handle the campaigns, reports, workflows, and content. Agents are your new teammates, designed to amplify what your people can do and help you achieve more than either could on their own.

You’ll be able to create custom agents in minutes, designed to support your specific process, projects, and business objectives. By monitoring your boards, the agents will detect what needs attention and take action automatically, saving your team’s bandwidth.

1. Context where it matters most
   When it comes to business decisions, context counts. With monday.com, agents have access to your entire organization’s work context – across departments, teams, and workflows – in one structured data layer, so they can connect the dots and drive outcomes across the entire business.

By providing agents with the boards, briefs, docs, or PDFs that you determine to be crucial context, you can ensure that the information being surfaced is always tied back to your goals. Plus, you’ll eliminate silos and access real-time insights based on real-time data.

1. Maintain enterprise-grade trust to scale with confidence
   Maintaining trust with our customers is always at the forefront of our minds. With AI agents, teams need total confidence to unlock the technology’s true potential. That’s why we have prioritized embedding full visibility, clear permissions, and human oversight into everyday work.

With each agent you build, you can determine custom permission settings over what it can read, edit, or create, backed by our enterprise-grade security and compliance.

1. Expand your team’s business impact
   By delegating routine work to your new agent teammates, you can fundamentally shift how your organization achieves its business outcomes. Because our agents operate across a shared data layer, they have the full context to connect the dots and drive results across your entire business.

This allows your people to reclaim their bandwidth and focus on high-level strategy, empowering your team to ship more, decide faster, and ultimately compound your ROI. When you orchestrate and agents execute, the impact on your bottom line is tangible and scalable.

Navigating the agentic transition

Shifting to an agentic workflow is a profound transformation. But we know it will be worth your time and investment. By working alongside your existing team members, agents will provide the clarity and bandwidth they need to achieve their goals.

Our forward momentum is meant to give your team the confidence to stay ahead of your deadlines, your goals, and your competitors. With AI, we all now have an unprecedented opportunity to redefine how teams operate.