Ringex Core Release Notes

Stay up to date with the latest features, improvements, and bug fixes for RingEX Core.

VERSION 26.1.2

Release dates: February and March 2026

Call handling

• Introduced a new phone number search experience in the Call Log:
  • Added a dedicated filter for entering phone number searches.
  • Updated phone number search result behavior to show numbers that start with the digits entered.
  • Made Country a required field when searching by phone number.
• Route faxes and text messages sent to company or site phone numbers to different extensions.
• You can now select one or more users to send and receive text messages from a company or site phone number in an SMS Shared Inbox.

Analytics

• Business Analytics email subscription report links now remain accessible for 6 months instead of 1 month.
• Choose between Total Data and Filtered Data when calculating aggregated metric percentages in Business Analytics.

Hardware

• Added support for automatic provisioning for the following Yealink devices:
  • T73U
  • T74U
  • T77U
  • T87U
  • EXP55
• Firmware updates:
  • Updated Yealink T4U devices to firmware version 108.86.25.16, enabling Sync DND and Sync contact.
  • Updated Yealink T33G and T34W devices to firmware version 124.86.25.8, enabling Sync DND and Sync contact.
  • Updated Yealink CP965 to firmware version 143.87.25.2, including bug fixes.
  • Updated Poly Trio 8300 to firmware version 8.1.7 B, including bug fixes.

Global

• Dial-plans and Bring Your Own Carrier (BYOC) are now available in Venezuela.
• Block sending caller ID (CLID) on outbound PSTN calls for Australia number ranges 13, 1300, 1800.

RELEASE NOTES

RingEX Core

Stay up to date with the latest features, improvements, and bug fixes for RingEX Core.

VERSION 26.1

Release dates: January 30 - March 10, 2026

Admin

• View all licenses assigned to users, update user types individually or in bulk, and manage add-on licenses directly from a user’s details (released early January).
• The user interface (UI) for adding users to User Groups has been aligned with other Admin Portal flows. The UI now includes large list pagination and a group name search.
• Contact Center Routing Numbers (CCRNs) associated with specific sites can be published to the Directory Assistance.
• Presence can now be set up for multiple users in the User Settings template.

Hardware

• Certification of the Yealink W59R Pro as a handset for the W7OB multi-user base station.
• Certified and added support for Assisted Provisioning of the AudioCodes MP524 device using the multi-user device method and 24 FXS ports.
• Added support for multi-user configuration and merchandising for Cisco ATA 191 and 192 devices.